I had written to cancel my subscription citing I am not using their services. But they selectively cancelled the low cost subscriptions and deliberately did not cancel the high end ones. T... Ver mais
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Veja o que dizem as avaliações
At first, Clepher felt a bit overwhelming with all the options and features. However, once I got the hang of it, it became an essential part of our business. The customer support was great in guiding... Ver mais
A empresa respondeu
Total nightmare. Most apps can be used right away after purchase. Not Clepher. Clepher spends time doing an upsell (they take all the time in the world!). Why do clients have to wait 20 minute... Ver mais
A empresa respondeu
This company has a great tutorial and a wonderful support team. Everything is very easy to use, even if you are just starting out. I started with Messenger and Instagram automation, and it has been a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Clepher your go-to platform for automating sales processes and helping entrepreneurs boost their conversion rates. Specializing in AI-powered conversations and chatbots, Clepher streamlines customer interactions, making it easier than ever to engage leads and close deals faster. Our intelligent chatbots are designed to handle customer queries, nurture leads, and drive conversions 24/7. Clepher offers personalized solutions for business owners who struggle with manual sales processes, ensuring efficiency, ease of use, and tangible results. Whether you're a small business owner or a growing company, Clepher is the key to unlocking automated success.
Informações de contato
2,3
Ruim
23 avaliações
Respondeu a 60% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Outstanding Experience with Clepher – A Game-Changer in Digital Solutions!
I recently had the pleasure of using Clepher, and I am genuinely impressed with their exceptional service and innovative solutions. From start to finish, Clepher has proven to be a game-changer in the digital solutions space.
User Experience: The website itself is incredibly user-friendly, with a clean design that makes navigation a breeze. The intuitive interface allowed me to quickly find the information I needed and execute my tasks without any hassle.
Customer Support: What truly sets Clepher apart is their stellar customer support. The team is responsive, knowledgeable, and goes above and beyond to address any queries or issues. Their commitment to customer satisfaction is evident in every interaction.
Features and Performance: Clepher offers a suite of powerful tools that are both versatile and reliable. Whether it's their cutting-edge technology or the seamless integration with existing systems, every feature is designed with the user in mind. The performance is top-notch, delivering results efficiently and effectively.
Value for Money: Given the high quality of service and the innovative solutions provided, Clepher offers excellent value for money. It's clear that they are dedicated to providing top-tier solutions without compromising on cost-effectiveness.
Overall Impression: My experience with Clepher has been nothing short of outstanding. Their dedication to excellence, combined with their top-notch customer support and cutting-edge technology, makes them a standout choice in the industry. I highly recommend Clepher to anyone looking for reliable and innovative digital solutions.
Thank you, Clepher, for setting such a high standard and for making my experience so positive
7 de junho de 2024
Avaliação não solicitada
Resposta de Clepher
Jan! Thank you for your amazing feedback! We’re thrilled to hear that Clepher exceeded your expectations across the board, from user experience to customer support and performance. Your recommendation means a lot to us, and we’re committed to maintaining the high standard you’ve appreciated. We're here to support you every step of the way!
Achtung Abzocke
Achtung Abzocke.
Clepher wirbt an einigen Stellen mit einer Lifetime-Payment.
Damit verbunden ist ein Abo des Pro Plans, welches auch im Bestellprozess abgehakt werden kann. Trotz Deaktivierung des Features wurde der Paid-Plan berechnet. Nach Kontakt mit dem Support heißt es nur: Pech gehabt, steht im Kleingedruckten der Bedingungen.
Die Anwendung an sich entspricht auch nicht das, was andere Tools von Mitbewerbern bietet.
Ich kann jedem nur abraten, sich Clepher zuzulegen.
Update 11.09.2024:
Böse Zungen könnten behaupten, dass die Bewertungen, kurz nachdem diese hier online ging und alle durchweg 5-Sterne vergeben haben, vom Team oder nahestehenden Personen erstellt wurden. Clepher war bis zu dieser Bewertung nicht einmal auf dieser Plattform vertreten. Entgegen der Antwort des Anbieters wurde der Pro Plan deaktiviert und E-Mail über eine Aktivierung habe ich nie erhalten. Kurz nach deren Antwort auf diese Bewertung hier wurden die 5-Sterne-Bewertungen abgegeben - seltsam. Für mich als Brancheninsider sieht es hier etwas komisch aus. Ich lasse diese Praktiken jetzt auch von meinem Anwalt prüfen. Bilde dir dein eigenes Bild von diesem Unternehmen.
10 de setembro de 2024
Avaliação não solicitada
Resposta de Clepher
Dear Bjorn,
First, the Lifetime Deal you purchased is a lifetime deal and remains fully accessible as promised. The Pro Edition you mentioned was entirely optional and could be added or removed during the checkout process. Our records show that the Pro subscription was knowingly added to your account during the trial phase.
The trial converting to a monthly subscription is mentioned multiple times on the pages you ordered from, not just the fine print. We also sent you multiple emails before each charge, including one specifically notifying you that the trial would convert to a subscription unless canceled. Give you multiple times to opt-out. Our records show you've been happily using our app and the Pro features during this time.
That said, we take transparency seriously, and during your communication with our support team, we also confirmed that the Pro plan was activated as per your request. So, please, let's keep things honest, Bjorn. If things don't pan out like you want, or don't entertain your subjective perspective, it doesn't mean something is false objectively. The facts show a whole different story.
Look, we strive to provide valuable tools to our users, and while we understand that Clepher may not meet your particular expectations after testing, we are always here to help resolve any concerns. We wanted to help you out too.
The offer still stands, should you need further assistance or clarification, please don't hesitate to contact our support team, just keep the mudslinging for what it is.
Kind regards,
The Clepher Team
Update 11.09.2024:
Hi Bjorn,
Welcome back, and thank you for your update! It’s always exciting when conspiracy theories emerge—it means we’re making waves!
To set the record straight: No, we didn’t hire a secret army of 5-star reviewers (although that would’ve been quite the plot twist). As for the Pro Plan, we did send email, but hey, maybe it took a detour in the email Bermuda Triangle. No worries, we got the logs.
Regarding the sudden influx of 5-star reviews—brace yourself, because we’re just getting started! We’ve got over 5,000 happy customers, and as we start emailing them to leave reviews, you can expect even more glowing reviews that will bury your untruthful crusade. We’ll keep the reviews coming while you keep your lawyer busy.
Best of luck with everything, and remember—no matter the stars, the truth always shines brighter.
Cheers,
Team Clepher
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