It works like a normal bank card which makes it easier than having to explain it all to the utility company
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Veja o que dizem as avaliações
I have used the company before and Recently purchased card again no issues at all with funds transferring to card and used card straight away for in-store and online purchases would recommend, there i... Ver mais
Got 2 x clever cards from work. Iv had Issues with receiving refunds onto card. Balance shows as incorrect less than what's actually on the card. Have received authorization texts from people trying t... Ver mais
The CAB sorted it all for me. I didn't know such a scheme existed. Within an hour I had been able to pay one hundred pounds into my electricity account. I'm unclear whether it was a one off or if ther... Ver mais
Detalhes da empresa
- Serviço de pagamento
- também em
- Fornecedor de Brindes
- Instituição Financeira
- Serviços Financeiros Alternativos
Escrito pela empresa
Businesses manage expenses, payouts, allowances, and benefits effortlessly with CleverCards. The CleverCards platform allows businesses to configure digital Mastercards themselves and send them to anyone, anywhere, anytime, instantly to control spending before it even happens. CleverCards can be spent online and in-store worldwide via Apple Pay and Google Pay.
Informações de contato
Ground Floor, 4 Earlsfort Terrace, Saint Kevin's, Dublin,, D02 E024, Dublin, Irlanda
- support@clevercards.com
- clevercards.com
4,1
Muito Bom
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 65% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Utterly shocking experience
Utterly shocking experience. My card was blocked for some reason and I can’t get the AI to do anything. The AI is just blocking me from escalating the matter and I get the same stupid response from them.
Last time I’ll arrange a gift for colleagues using this platform!
20 de maio de 2026
Avaliação não solicitada
Resposta da CleverCards
We are truly sorry for the frustrating experience you have had with your blocked card and the difficulty you encountered when trying to reach our support team. This is not the experience we want for our customers, and we completely understand your disappointment.
We would very much like to look into your situation and make sure this is resolved for you without any further delay. Please reach out to us directly at support@clevercards.com, and we will personally make sure this is taken care of. We very much hope to earn your trust back.
— The CleverCards Team
Bitterly disappointed with changeover to Stripe
Ive been a Clevercards Business Expense user with different companies over the past couple of years, and I am so disappointed in how they have handled the changeover to Stripe for their digital token provider. I have been unable to topup the cards since early April (its mid may). Initially there was not communication to advise of a potential loss in topup function. When I discovered, the error message said it would be resolved in two weeks, then helpdesk calls advised it was resolved, then another helpdesk call advised that I had to follow a link to update company KTB data, but there was no link in the mail! When I figured it out and completed the data, it was only for Employee Benefit cards and not business Expense cards so I am no better off. Another helpdesk call said it would another week and that was 9 days ago! I was also advised to use employee benefit cards as a temp solution, but these do not allow re-loads and also can not trace the expenditure, not to mention that there is a Revenue requirement to report any employee benefit cards etc
The lack of engagement with their customers has prevented me from planning ahead and finding alternative solutions, their drip feed of 'another 2 weeks, another 1' is also very frustrating. I am surprised there hasn't been more negative press on this issue. I have lost all faith and feel really let down.
please redeem yourself CleverCards and get your system back up and running as I really want to remain your customer and support a local business
9 de abril de 2026
Avaliação não solicitada
Resposta da CleverCards
We are truly sorry for the experience you have had, and we sincerely apologise for the frustration and inconvenience this has caused you.
The Business Expense Card functionality will be live this week, either tomorrow or Friday. We very much hope this brings some relief, and we look forward to getting you back up and running as quickly as possible. This is not who CleverCards is, and it is not the standard we have always prided ourselves on.
Should you require any further help, please do not hesitate to reach out to us at support@clevercards.com, and we will be happy to assist. We truly appreciate your loyalty, and we very much hope to earn your trust back
— The CleverCards Team
Very easy to use
11 de maio de 2026
Migration process to new provider…
Migration process to new provider resulted in 6 weeks that meant that Clever Card could not be activated and therefore I could not access the funds.
After 4 weeks of receiving the standard message on your website that it would be completed shortly, we received email that the migration was complete and that further directions would follow. However after another 2 weeks of no communication, I tried again and it worked.
11 de maio de 2026
Resposta da CleverCards
We are truly sorry for the six weeks you experienced without access to your funds, and for the lack of proactive communication throughout that period. We completely understand how frustrating and unacceptable this was, and we sincerely apologise. We are glad to hear that your card is now working, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you ever need any assistance, please do not hesitate to reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
I did not have access to my money for 3…
I did not have access to my money for 3 weeks because of their system change. Once they switched to new system by activation link still didn't work and I had to request a new one.
11 de maio de 2026
Resposta da CleverCards
Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
good and loved it and appreciated!
11 de maio de 2026
Terrible as problems with card never…
Terrible as problems with card never resolved and still can’t use it
30 de abril de 2026
Resposta da CleverCards
We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at incident@clevercards.com, and we will be happy to help.
— The CleverCards Team
Alot of hassle since changeover and…
Alot of hassle since changeover and still not right
8 de maio de 2026
Resposta da CleverCards
We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com and we will be happy to help.
— The CleverCards Team
Got my virtual card but can’t use…
Got my virtual card but can’t use contactless with it . My other cards in my digital wallet work but this won’t work. I can only use it to pay things online by inputting the card number and paying for something online which I don’t do very often.
8 de maio de 2026
Resposta da CleverCards
Hi, we’re truly sorry for the inconvenience caused by the issue that affected some users adding their Digital Visa Card to Google Wallet. We can confirm that this issue has now been resolved, and you should now be able to successfully add your card to Google Wallet.
If you need any further assistance, please contact us directly at support@clevercards.com, and our team will be happy to help.
— The CleverCards Team
Very poor customer service
I know they were migrating to stipe but this should have been explained at point of sale, 8th April. It took until 14 May to activate my card. Only support I received was through email & when I replied to say it still wouldn't activate the email went to the bottom of the pile again. No phone number to get in touch, I did ask for someone to call me on numerous occasions. Dreadful service.
14 de maio de 2026
Resposta da CleverCards
Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at incident@clevercards.com, and we will be happy to help.
— The CleverCards Team
Great experience definitely would work…
Great experience definitely would work with such a great company
11 de fevereiro de 2026
Thanks for clever cards for…the help.
Thanks for clever cards for gas/electric/food I really appreciate that for helping me& my wife.& Very helpful thank you..
11 de maio de 2026
I was planning to use my €1000 card on…
I was planning to use my €1000 card on a large purchase. The system was down for over a month and I had to use other funds, which was frustrating.
13 de maio de 2026
Resposta da CleverCards
Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.
— The CleverCards Team
Been waiting over seven weeks for to be…
Been waiting over seven weeks for to be able convert the token. Then after conversion my card is unable to be used. Says to contact customer service and they either don’t respond or give vague responses without providing any clarity. They have been nothing short of terrible.
27 de março de 2026
Avaliação não solicitada
Resposta da CleverCards
Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at incident@clevercards.com and we will be happy to help.
— The CleverCards Team
Card wouldnt automatically upload into my…
Card wouldn't automatically upload into my Google wallet however it worked when manually added to the Google wallet
13 de maio de 2026
Resposta da CleverCards
We are truly sorry for the experience you had while trying to upload your card to your Google Wallet. We are glad to hear you were able to add your card to Google Wallet manually. We are aware that some users experienced difficulty with the automatic upload, and we sincerely apologise for the inconvenience this caused. If you ever need any further assistance, please do not hesitate to reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
Appalling customer service from…
Appalling customer service from Clevercards. Almost 3 months trying to get them to respond to a card that would not activate and when they did, they tell me the card ended up with someone else. And then the ghosting began again. So I am down €1500 with zero comms. They will not even answer the on-line help chat now. Extremely frustrating.
EDIT: getting a canned response saying just contact us ii adding more pain to the overall terrible experience - if I have spent 3 months chasing, how much credence can I possibly have in adding another email contact into this overlal miserable experience? Where has my money gone @clevercards?!
14 de maio de 2026
Avaliação não solicitada
Resposta da CleverCards
Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at incident@clevercards.com and we will be happy to help.
— The CleverCards Team
Was so easy to use on line to top up
13 de maio de 2026
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