I ordered from Clomana for the first time the other week, the order arrived within a good lead time but I had been sent the wrong order. The size and style was correct but I received the short set of... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I went into the shop, the staff couldn’t have been more unwelcoming apart from the women on the till, she was lovely! Everytime I was looking around and the staff were walking about they all had faces... Ver mais
I have purchased from this company many times, I have most of their PJs, use the face cream, it is hard to beat! And love their sponges and cleaners for sponge and brushes, the customer service is 1st... Ver mais
I absolutely love Clamona Beauty! Everything Chloe and the team create is such amazing quality - you can really tell how much care goes into each product. The marshmallow sponges are a total ga... Ver mais
A empresa respondeu
Detalhes da empresa
- Fábrica de Cosméticos
- também em
- Loja de Roupas
Informações de contato
THE CLOMANOR UNIT 2, ASHBURNER WAY, BARROW IN FURNESS, LA145UZ, LA145UZ, Reino Unido
- customerservice@clomana.com
- clomana.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 44% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I’ve ordered from here multiple times
I’ve ordered from here multiple times and in love with the products and their quality. It’s mainly the nightwear I purchase but I have got some beauty products from them too. The pyjamas are amazing, great quality and I love the seasonal prints they do in them. They are the ones I like the most. My only feedback is perhaps on the big sales/launches if there could be extra help in the warehouse, adhoc or taken from elsewhere in store/the offices temporarily.
The best pajamas i have ever owned…
The best pajamas i have ever owned great service the girls are great the marshmallow sponges is a game changer for my make up routine as is the soaps for cleaning my brushes and sponges
Invest in Luxury
My sister in law introduced me to clomana, I would now not have any other pyjamas, they are unique, so comfortable as soon as you put them on you feel instantly safe and cosy. They are beautiful and the socks that come with them make me smile. My mum and partner also have pyjamas. We are local to the shop/warehouse and we love visiting, Natalie I think it is, hope I have the name right, she has brilliant customer service and nothing is too much trouble and she always goes and see if we can see Roman for a few moments as we are animal lovers. My deliveries are always great, lovely packaged great if you are gifting. Sometimes a short delay on delivery out of Chloe’s hands due to Royal Mail issues in the area, and the festive season only, all other times have come so quickly, it’s worth the extra day! I love the interaction on instagram and it’s exciting seeing new collections. I have also tried the face cream it will change your life my skin is dry and feels amazing. I love the make up cleaner too. Amazing business and I look forward to going in and looking at the products, it feels luxurious when you go in and we always get amazing customer service and it’s outstanding if we get to see Roman too. Thank you Chloe and Team.
An incredible small business!
I’ve been buying from clomana for many years. I swear by their beauty blenders and soft skin cream is absolutely incredible! I am not utterly obsessed with cmfrt to the point it’s taking over my house. The quality is like no other and they wash incredible.
The girls on customer service are always super friendly and helpful and any concerns are always handled quickly.
I have never had a bad product from them at all and even when they experienced delays over the Christmas period with orders, they reached out to inform customers, offered freebies or a refund and their communication was on point.
Thank you Chloe and the team, I will never stop buying from your small business brand!
Customer service always go above and…
Customer service always go above and beyond for you and the quality of the products are amazing!
Nowhere else I'd shop now for make up sponges, moisturiser and the pajamas 🤍🫶🏼✨ the best quality and comfort!
Absolutely love the brand and never had…
Absolutely love the brand and never had an isssue
Great quality products
Great quality products, speedy delivery!
Great customer service
Great customer service! Always so helpful and such great quality pyjamas, sponges, everything! Definitely worth your money!
Beautiful PJs
Beautiful PJs! I’m so happy with the service I have received.
Can’t recommend this company enough.
The make up sponges and face cream are…
The make up sponges and face cream are fantastic and so far I have yet to find a product that compares.
The customer service needs to be looked into as replies are slow .
I have recently placed an order that took nearly 2 weeks to arrive, this could be improved as the products are not coming from overseas.
Overall I love the brand and the products and hopefully when the brand grows they will hire more staff to pack orders and deal with customer queries.

Resposta da Clomaná Beauty
10 Stars⭐️⭐️⭐️
Always amazing products, always delivered on time and great customer service and the store is fab!💗
Amazing brand with beautiful products
Amazing brand with beautiful products! Have always been super happy with everything I have received and when I have needed help customer service has been the best.
I absolutely love this brand and i…
I absolutely love this brand and i purchased 3 pairs of the pjs in the January sale and it took 3 days for me to be able to pick them up. Chloe and the girls are so polite and friendly and always try their best to make everyone’s experience the best whether that’s online or in the store. I have 5 pairs of the pjs and will be buying more. I’ve even purchased my little girl some too.
The best pyjama’s I’ve ever had
The best pyjama’s I’ve ever had, once you try you’ll get addicted & want them in every colour. Never had better costumer services, nothing is ever a problem and they get back to you straight away to help with whatever issue you have.
Makeup routine staple
Makeup routine staple.
I have been buying from Clomana since 2021 !
The products are amazing quality so you can see how much care goes in to them from the sponges to the soft skin cream to the pjs! Each product tells a different story to this business.
The team at clomana go above and beyond to help and do their best to get everything shipped in a timely fashion. I could not recommend this company and there products more if I tried.
Thank you for creating an inclusive brand all round🤎
I’ve had a great experience with this…
I’ve had a great experience with this local company from start to finish. The products are beautiful and clearly made with care and quality in mind. Communication was helpful and reassuring, and any questions I had were answered professionally.
Although delivery took a little time, the team kept me updated and the product was absolutely worth the wait. It arrived well packaged and exceeded my expectations.
I’m really pleased with my purchase and would happily recommend this company to others. I’ll definitely be ordering again in the future!
🩷🩷 Wow!!
🩷🩷 Wow!!! Love everything that comes from here! The quality of the PJ’s is just STUNNING! I will never wear any others now! Xxx
The make up sponges …. The best quality ever and give a flawless application 🩷
The silk pillow cases are the best quality I’ve ever used! 🩷
The soft skin cream is beautiful 🩷
The make up brush/sponge soaps smell Devine and remove all traces of make up 🩷
The fake tan goes on flawlessly with no streaks and lasts ages🩷
I absolutely love these pj’s and find…
I absolutely love these pj’s and find the quality to be second to none. On the rare occasion I have had to email regarding an item it was dealt with promptly and to my satisfaction. I have bought pairs as gifts as well as for myself and they were extremely well received. I would recommend.
Terrible communication and letting customers down
Ordered a Christmas Eve box, they took the order knowing they didn’t have any stock of the pyjamas. They had no communication of this to the customer, if I knew this wouldn’t have ordered. They waited until 16th December to tell customers they didn’t have the pyjamas yet and they’d post the Xmas eve boxes on 22nd Dec when they arrived - useless to me that lives in Northern Ireland. If they actually communicated these issues to the customer it might have been fine but they went radio silence until the very last minute, and customer service is abhorrent.. basically non existent. It took me days ringing to finally get a phone call answered. I ended up paying a lot of money for a Xmas eve box containing pyjamas I didn’t want.. as well as cheap items from SHEIN with their logo on. Love their pyjamas but not worth the money, or the hassle. Avoid at all costs
Have bought both the marshmallow sponge…
Have bought both the marshmallow sponge and some pyjamas from them and both are amazing quality. I wouldn't use any other beauty blender and it is a tool I use every day. I got a mystery box for the pyjamas and I love them they are so comfortable and not usually a colour I would go for but I still love. I do feel customers would be communicated with more about estimated delivery time but that would be the only thing.

Resposta da Clomaná Beauty
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







