CloudKitchens Avaliações 

58
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We are truly grateful for the handyman services provided. The work is always completed very quickly, professionally, and efficiently. Communication is excellent, and every job is handled with great... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

If I could give them ZERO stars I would. I have filed complaints with the California State Attorney General, Florida State Attorney General and the Better Business Bureau. If you’re planning to start... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nadia has also been the goto person to get things done. She gets things done very quickly and the wait time to gets things done is almost zero. She is very attentive and a very good listener. I would... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nastashia is extremely helpful and knowledgeable about cloud kitchens. She is always available when we need her. She has great suggestions and has been a pleasure to work with.

Detalhes da empresa

  1. Agência de Imóveis Comerciais

Escrito pela empresa

CloudKitchens helps food businesses beyond traditional restaurants—supporting catering companies, meal prep services, and production kitchens with flexible, delivery-optimized spaces and infrastructure. With built-in logistics, smart kitchen layouts, and operational support, businesses can scale efficiently, reduce overhead, and focus on food quality. Whether producing at scale or fulfilling large catering orders, CloudKitchens provides the tools and environment to grow in a modern, off-premise food economy.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

58 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 57% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(58)

35 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

IF YOU’RE CONSIDERING THIS, JUST DON’T 👎👎

If I could give them ZERO stars I would. I have filed complaints with the California State Attorney General, Florida State Attorney General and the Better Business Bureau. If you’re planning to start your new food business, based on my personal experience, I would recommend that you STAY AWAY from this place!

15 de setembro de 2026
Avaliação não solicitada
logotipo da CloudKitchens

Resposta da CloudKitchens

Hi RFA, thank you for sharing this. We're sorry your experience has been this frustrating. We've sent a request for more information so we can locate your account and look into your situation specifically. We appreciate you taking the time to raise this.

Avaliado com 1 de um total de 5 estrelas

My experience with Cloud has been horrific

My experience with Cloud has been absolutely horrible, and the biggest issue is the disconnect between what you are told by the sales team when they are trying to get you through the door and what actually happens once they have your signature and your money. The sales process makes everything sound easy, accommodating, and business-friendly, but once you commit financially, the experience can feel completely different. At that point, you are no longer dealing with the person who sold you the dream—you are dealing with a revolving door of employees, different departments, changing answers, and people who seem far less interested in solving problems than they were in getting the contract signed. That high turnover alone is concerning because it creates a constant cycle of having to explain your business, your agreement, and your problems to somebody new. From a customer’s perspective, it can feel like nobody stays around long enough to take responsibility for what was promised. And that is what makes the sales process so frustrating: when you are trying to build a legitimate business, you are making decisions based on representations made to you before you sign. You trust that the person sitting across from you understands what they are selling and is giving you accurate information. But when those representations suddenly become “misunderstandings” after you have paid thousands of dollars and committed your business to the facility, you are the one left holding the bag. That is not a partnership. That is a sales funnel. Get the business owner excited, get the contract signed, collect the money, and then let the customer figure out how to navigate the problems afterward. For a company selling commercial kitchen space to entrepreneurs, that is especially disturbing because they know their customers are not buying a gym membership or a casual subscription—they are making major business decisions involving equipment, employees, inventory, permits, production, customers, and serious financial commitments. When the information you receive before signing does not match the reality after signing, the consequences can be enormous. And when you start seeing constant staff turnover, inconsistent communication, and a lack of accountability, it becomes very difficult to believe that the customer experience is actually the priority. My experience has left me feeling that Cloud is much better at selling the opportunity than actually supporting the businesses once they are inside the door. If you are considering signing with them, do not rely on the sales pitch. Get EVERYTHING in writing. Verify every representation independently. Ask exactly who is responsible when something goes wrong. Read every fee, restriction, and termination provision. And most importantly, do not assume that because a salesperson tells you something confidently, it will still be true after you hand over your money. I went into this expecting a facility partner. What I experienced was a company where getting you in the door seemed to matter far more than what happened to you once you were there.

8 de setembro de 2026
Avaliação não solicitada
logotipo da CloudKitchens

Resposta da CloudKitchens

Hey, Inayah, we're so sorry your experience was that bad. But we do value your feedback a lot so we can improve both our Sales and Onboarding processes. We sent an information request so we can look into your case thoroughly and achieve a better outcome for you and future cases like yours!

Avaliado com 1 de um total de 5 estrelas

Watch Out for this Company

This place misrepresents how much food businesses will make in sales then traps them into CRAZY expensive leases that are not even close to the going market rate for kitchen space. I give them less than zero stars. This is a predatory practice.

5 de agosto de 2026
Avaliação não solicitada
logotipo da CloudKitchens

Resposta da CloudKitchens

Hi Jamie, thank you for taking the time to share this. We're sorry to hear your experience didn't match your expectations, and we take feedback about our lease terms and sales projections seriously. We've sent you a request for more information so we can locate your account and look into what happened — we'd appreciate it if you could respond to that. We want every partner to feel set up for success, not caught off guard.

Avaliado com 1 de um total de 5 estrelas

Scam!!

Scam!!! They will take your deposit and sell your kitchen equipment once they evict you!!! They don’t market for the restaurants, it’s all on you. Their social media marketing sucks! They only cater to the corporate restaurant brands. Their billing is a mess and super unprofessional!! I was overcharged for months and now they are unavailable to discuss. It’s a trap for a small restaurant business and I’ve watched soo many businesses come and lose everything. My location has 5 kitchens open out of 22. That should tell you everything. I could go on and on!! Save your money and your sanity!

Ps. ALL THE GOOD REVIEWS ARE FAKE!!!

15 de julho de 2026
Avaliação não solicitada
logotipo da CloudKitchens

Resposta da CloudKitchens

Hi team, thank you for sharing this in detail. We're sorry your experience has been this frustrating. We've sent a request for more information so we can locate your account and look into the billing overcharges and the deposit/equipment situation specifically — we'd appreciate your response so we can look into it properly. We appreciate you taking the time to raise this.

Avaliado com 5 de um total de 5 estrelas

Exelente locación

Exelente locación , limpia y el personal muy atento a la hora de explicar su sistema que demás estar decir es fácil y muy rápido , gracias por su Exelente atención !!!!

17 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My experience so far is truly amazing…

My experience so far is truly amazing not only due to cloud kitchen
But the great staff that they have
Our restaurant success comes from the people around us specifically two people
Grace and zander!
They help us when we need help and they’re always trying to give us ideas to improve and that’s why our sales are so high.

But in general, I give Clark kitchens a 9.5 out of 10

5 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Communication

Communication, cleanliness, security above all in the building, and especially a good work environment.

28 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We have been working together for about…

We have been working together for about 8 months , even if it is not related to them, they help in every issue.Otter systems are very high quality and the staff are very good problem solution oriented.If you have a good manager like me, everything is very easy with cloud kitchen.

27 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Anibal and Daryl took time to…

Anibal and Daryl took time to explaining viable options to push me forward. I appreciate their education and support.

26 de maio de 2026
Avaliação não solicitada
logotipo da CloudKitchens

Resposta da CloudKitchens

Tatiana, thank you for sharing this. We are glad to hear that our team took the time to walk you through your options and provide helpful guidance. Education and support are an important part of the experience we want operators to have, and we will make sure your kind words are shared with them.

Avaliado com 4 de um total de 5 estrelas

CK2026

issues are taken seriously when brought to CK attention

24 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Team members and leadership are…

Team members and leadership are extremely helpful, ready to learn and hand what is needed and a great support.

22 de maio de 2026
Avaliação não solicitada
logotipo da CloudKitchens

Resposta da CloudKitchens

Alejandro, thank you for sharing your experience! It is great to hear that both our team members and leadership have been helpful, supportive, and open to learning. We appreciate your feedback and will share it with the appropriate teams.

Avaliado com 5 de um total de 5 estrelas

opened up 2 locations with…

opened up 2 locations with cloudkitchens already in a matter of 6 months! They are great!

22 de maio de 2026
Avaliação não solicitada
logotipo da CloudKitchens

Resposta da CloudKitchens

Thank you for sharing this milestone with us. Opening two locations in six months is exciting, and we are grateful that CloudKitchens has been part of that growth. We look forward to continuing to support your team as you expand.

Avaliado com 5 de um total de 5 estrelas

The staff is very helpful and…

The staff is very helpful and informative. They are always happy and positive.

18 de maio de 2026
Avaliação não solicitada
logotipo da CloudKitchens

Resposta da CloudKitchens

Frank, thank you for the kind feedback. We are glad to hear that our team has been helpful, informative, and positive throughout your experience. We will make sure your comments are shared with the local team.

Avaliado com 5 de um total de 5 estrelas

Nadia has also been the goto person to…

Nadia has also been the goto person to get things done. She gets things done very quickly and the wait time to gets things done is almost zero. She is very attentive and a very good listener. I would rate her one of your top performers. Being new, I had some many questions and she responds to all of it very patiently and explains it clearly so I can understand

22 de maio de 2026
Avaliação não solicitada
logotipo da CloudKitchens

Resposta da CloudKitchens

Syed, thank you for recognizing Nadia. We are glad to hear that she has been attentive, responsive, and patient while helping you get answers as you get started. Clear communication matters, especially for new operators, and we will make sure Nadia receives your feedback.

Avaliado com 5 de um total de 5 estrelas

Timely response and the maintenance of…

Timely response and the maintenance of facility especially star makes me feel like this is our own place

22 de maio de 2026
Avaliação não solicitada
logotipo da CloudKitchens

Resposta da CloudKitchens

Jyotheeswar, thank you for sharing this. We are happy to hear that timely support and facility maintenance have helped the space feel like your own. That is exactly the type of environment we want to help create for operators.

Avaliado com 5 de um total de 5 estrelas

Manager very attentive and extremely…

Manager very attentive and extremely helpful. Always makes herself available to assist at any given moment.

22 de maio de 2026
Avaliação não solicitada
logotipo da CloudKitchens

Resposta da CloudKitchens

Kayla, thank you for your feedback. We are glad your manager has been attentive, helpful, and available when you need support. We know that reliable communication makes a real difference, and we appreciate you taking the time to recognize it.

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