I cannot give 5 stars as I have yet to receive the item however this is based upon the experience of purchasing my dress. I have a few occasions coming up, and a search engine for a comfortabl... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Easy to order, been kept upto date about my delivery.The only thing, I've still not received my order and it's 5 days since I ordered, I'm assuming it won't arrive now until after the Bank Holiday
A empresa respondeu
Accessing customer support was very straightforward. I was impressed with the speed of reply and the prompt attention to the issue. One slight observation - it would be a lovely personal touch if al... Ver mais
A empresa respondeu
The coat was exactly what I was looking for and the true sizes made it really easy to pick the correct size once I measured myself, great reviews for this item about the quality helped with my choice... Ver mais
A empresa respondeu
4,3
Excelente
57 avaliações
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very easy to order
19 de maio de 2026
Avaliação não solicitada
Resposta da Clovedale
Hi Julianne Barnard,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Was Mova London. Just a rebrand.
Ah, Mova London (also known as Label London) have rebranded as Clovedale. They are a sham company, based in China and have hundres of 1-star reviews. Don't give them your money. The quality is terrible and anything you send back has to go to China (not that that's mentioned anywhere), will likely get stuck in customs and you'll lose your money.
19 de maio de 2026
Avaliação não solicitada
Resposta da Clovedale
Hi Frank ,
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?
Easy to order
Easy to order, been kept upto date about my delivery.The only thing, I've still not received my order and it's 5 days since I ordered, I'm assuming it won't arrive now until after the Bank Holiday
18 de maio de 2026
Avaliação não solicitada
Resposta da Clovedale
Hi,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Beware
Beware - Clovedale was previously Mova London which has almost 500 1 star reviews on Trustpilot. Note the return address is for China, which you will be required to pay postage for and make your own arrangements for customs too, which will likely mean the expense of a courier. The item I received was meant to be a medium men’s size but was closer to a child’s size.
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Clovedale
Hi K D,
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?
The easy of your website and ordering…
The easy of your website and ordering process
17 de maio de 2026
Avaliação não solicitada
Resposta da Clovedale
Hi Mr Laurence Turner,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Resposta da Clovedale
Hi ,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Order easy to place but yet to find out…
Order easy to place but yet to find out how long before delivery
17 de maio de 2026
Avaliação não solicitada
Resposta da Clovedale
Hi Customer,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Great quality in the clothes
Great quality in the clothes. I have ordered numerous time. The only slight negative is the length of time it takes for deliver as my order took over 1 week to arrive. Overall very satisfied.
11 de maio de 2026
Avaliação não solicitada
Resposta da Clovedale
Hi Amrit Sagoo,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
All went smoothly
All went smoothly, very excited about receiving my parcel
15 de maio de 2026
Avaliação não solicitada
Resposta da Clovedale
Hi Mintyclinch,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Easy but limited payment options
It was an easy website to use but I was surprised you couldn't check out with clearpay or Klarna.
14 de maio de 2026
Avaliação não solicitada
Resposta da Clovedale
Hi Jennifer,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Resposta da Clovedale
Hi Jess,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
I was having problems with placing…
I was having problems with placing order with discount code. I contacted customer service and they replied quickly with a solution.
11 de maio de 2026
Avaliação não solicitada
Resposta da Clovedale
Hi Mandy ,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Resposta da Clovedale
Hi Amanda ,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Beautiful dress
Love the dress and easy to order. Thank you so much
13 de maio de 2026
Avaliação não solicitada
Resposta da Clovedale
Hi Claire,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Excellent customer support
Accessing customer support was very straightforward. I was impressed with the speed of reply and the prompt attention to the issue. One slight observation - it would be a lovely personal touch if all emails were signed off with a name.
Firstly, I wanted to confirm that the shoes I wanted were suitable for my vegan lifestyle and secondly, I had an issue with delivery, which has been promptly and considerately handled. The item I'd purchased and received was of good quality. The delivery times take a while, but the company do their best to appropriately update customers - by not over or under sending communications.
13 de maio de 2026
Avaliação não solicitada
Resposta da Clovedale
Hi Shazz,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Easy to navigate and order
12 de maio de 2026
Avaliação não solicitada
Resposta da Clovedale
Hi WJA,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Great experience
The different styles in dress and the amazing layout on the website made looking for the perfect dress amazing x
12 de maio de 2026
Avaliação não solicitada
Resposta da Clovedale
Hi Rhianna,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
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