Cloving.co.uk Avaliações 

179
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Piss poor. Tried to return an item and received an email requesting order number. I supplied the order then had no had further response.

Avaliado com 5 de um total de 5 estrelas

I don't normally write reviews as who can be arsed, but, there were so many moaners leaving negative reviews for this company, I thought I needed to write a positive one. Cheapest price online for th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great company . I was a bit sceptical at first from buying at cloving.co.uk as I couldn’t find any reviews online . I emailed them a few questions and received an instant reply . I ordered a couple of... Ver mais

Avaliado com 5 de um total de 5 estrelas

I read the terrible reviews for this company and I had my doubts about using them.My product was dispatched very quickly and it was exactly what I ordered and a better price than anywhere else.The we... Ver mais

Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

Cloving Menswear


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

179 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(179)

6 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent

I was also pleasantly surprised after reading all the negative reviews. Absolutely no complaints at all. Very happy with my items and they were delivered very quickly.

22 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I don't normally write reviews as who…

I don't normally write reviews as who can be arsed, but, there were so many moaners leaving negative reviews for this company, I thought I needed to write a positive one.
Cheapest price online for the items that I purchased, low postage fees, arrived in 2 days. All good!

13 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

All fine

I was a bit apprehensive reading these other reviews but I decided to risk it and place an order. I received my items via Royal Mail four days later. It was a good price too so no complaints here.

14 de março de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid as they are completely unreliable!!

Ordered 19th Dec expecting 3-5 working days delivery as stated. Still nothing after new year. Gave benefit of doubt due to holidays and emailed customer services on 4th Jan. They offered options including Refund or to wait another 7 days.
Over 3 weeks later still no garment so emailed to get refund, only to find that they dispatched next day instead.
Due to delays I have bought alternative trousers elsewhere and now trying to get a refund / return sorted! Wish me luck with that!!!
Edited to add that still no reply to emails after more than a month.

31 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I read the terrible reviews for this…

I read the terrible reviews for this company and I had my doubts about using them.My product was dispatched very quickly and it was exactly what I ordered and a better price than anywhere else.The website isnt perfect but otherwise very satisfied- read the small print about returns (didnt need to return my items)

31 de dezembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor communication

Returned an item and had no confirmation email or refund, after chasing up after a few weeks was told It had fallen outside of their returns policy. The non existent communication/customer service is why I have given this 1 star would give 0 if it were possible!

4 de dezembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful customer service

Awful customer service. Emailed Cloving to cancel an order that had not yet been dispatched (contacted them only a few minutes after the order was placed). Received no response.

12 de novembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID

AVOID. Paid for shoes and extra for 1-2 day shipping. Order status is still sitting as "Processing" a week and a half later.

16 de setembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid, Avoid, Avoid...

Non existent customer service. Ordered the trousers on the 29th July. I have tried to contact them 5 times now, once on their website contact form and the other 4 via email. I’ve heard nothing back. I ordered something 7 days ago and they are still preparing it according to Klarna. If my experience is anything to go by, don’t use them.

20/08/2021 - Nearly one month later, they were still preparing my order, and it was still showing on Klarna. I had to go through Klarna to cancel the order as no matter how I tried to contact Cloving, they didn't reply. No transparency, no customer service, no product. Avoid, avoid, avoid.

They can't even reply to bad reviews on TrustPilot...

7 de agosto de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Would not honor deal offered on website

I made a £40+ order which entitled me to free shipping as per their website. After I completed my order, I received an invoice for discounted shipping costs and a message to say that I wasn't actually entitled to the free shipping as I was in Ireland not the UK. Their website offered me free shipping which was a key part of my decision to make the purchase. Their customer service would not honor the deal, even though it was an error on their side. I cancelled my order as the new cost was more than 20% more than my initial cost.

29 de abril de 2021
Avaliado com 4 de um total de 5 estrelas

Avoid as customer service is dire - sorted now

Ordered from them 3 times without a problem. Fourth time they didn't send all the order but charged me for it. Can't get any sort of reply now. AVOID.

Cloving have now refunded for the order that did not arrive. Blamed me for emailing wrong address!

15 de dezembro de 2020
Avaliado com 1 de um total de 5 estrelas

Fraudsters - Terrible customer service

Fraudsters.
Acceptable products, cheap price but good luck getting a return sent back to you or emails replied to.

Also on the shadiness of this company, they asked for the order number etc to prove the case. I provided this and they have attempted to claim this as an illegitimate experience.

Do not trust them.

18 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

Excellent service

Only one previous review of this company but a five star, so I ordered a polo shirt from them. Great price and quick service. Cannot fault the fit and quality of the item either. No hesitation in ordering from them again.
Just one suggestion for the company, include a returns note with each order, just in case.

29 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Buy with confidence, great company

Great company . I was a bit sceptical at first from buying at cloving.co.uk as I couldn’t find any reviews online . I emailed them a few questions and received an instant reply . I ordered a couple of polo shirts and payed via PayPal . I instantly received an email confirming my order and estimated delivery time. I received the polo shirts within 48 hours and they were exactly as described on their website. Well packaged, great quality polo shirts . I also received a voucher with 20% off on my next order . Overall a great trustworthy company , will definitely be buying from them again . Very happy

18 de agosto de 2020
Avaliação não solicitada

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