Clyde's Leather Company® Avaliações 

284
•
O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have a 20-year-old expensive brown leather jacket that was looking pretty worn. I was quoted $450 to refurbish it at a leather shop. I bought the four step kit from Clyde’s and the jacket looks bra... Ver mais

Avaliado com 1 de um total de 5 estrelas

You can't talk to a human. They will message you but wont talk on the phone. When I finally got a human to chat, I assume it was a human, she confirmed what I needed to order so I did that. The... Ver mais

Avaliado com 5 de um total de 5 estrelas

The Clyde’s I was sent matched perfectly to the ‘graphite’ color of my leather sofa. I had installed adhesive plastic panels to prevent my cats from scratching. Upon removal in one spot the entire lay... Ver mais

Avaliado com 1 de um total de 5 estrelas

Forget these guys. Their customer service is terrible. They take orders that they know they can't fill and then leave customers hanging. We'll be shipping in 5-7 days they say...repeatedly. For those... Ver mais

Detalhes da empresa

  1. Serviço de reparo para artigos de couro

Escrito pela empresa

Clyde's Leather Company specializes in the care and restoration of all things leather and wood. We offer a variety of top-ranked DIY products accompanied with professional advice. We consistently strive to provide the best customer service possible, so if you need anything please don't hesitate to contact us!


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

284 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,1

Todas as avaliações

(284)

72 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Did not work as advertised and…

Did not work as advertised and promoted, and the company's return and satisfaction policies are a bad joke.

Seller responds:

"Please feel free to email us or schedule a call with one of our lovely representatives at the following"

Been there, done this, that's what prompted the review.

Your website reads: "Hassle Free Returns" and "Satisfaction Guaranteed".

Neither of those two statements are true in my experience so kindly stop engaging in false advertising.

21 de agosto de 2023
Avaliação não solicitada
logotipo da Clyde's Leather Company®

Resposta da Clyde's Leather Company®

Hey Don Gato, we're sorry you had a negative experience with us. We do our best to make sure all of our customers are satisfied with our products, and if you aren't we want to make things right. Please feel free to email us or schedule a call with one of our lovely representatives at the following:

Email -> help@clydesleathercompany.com
Schedule a call -> https://clydesleathercompany.com/pages/calendly-scheduler

Avaliado com 5 de um total de 5 estrelas

It really works!

I was wondering if it really works for my old red sofa from Italy. It made a great job like almost new!

2 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product

Great product but slightly confusing e-mail return policy

28 de agosto de 2023
Avaliação não solicitada
logotipo da Clyde's Leather Company®

Resposta da Clyde's Leather Company®

Hi Mary Jo, thanks for your positive feedback! ❤️ Apologies for the confusion regarding the return policy. Please reach out to our customer service for clarification, we're more than glad to assist! help@clydesleathercompany.com 😊

Avaliado com 5 de um total de 5 estrelas

Fantastic product

Fantastic product , works as described & fast shipping

16 de agosto de 2023
Avaliação não solicitada
logotipo da Clyde's Leather Company®

Resposta da Clyde's Leather Company®

Hi Smoke! Thank you for sharing your fantastic feedback too. We're happy to know that you enjoyed our products and services. Take care 🥰

Avaliado com 5 de um total de 5 estrelas

Great customer service

I didn’t get the color right for my couch refurbish project, but Clyde’s still helped me out very quickly!

15 de agosto de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Surprised and Impressed by Clyde's

When I googled "eco friendly leather recoloring" I didn't expect to find anything. I didn't even know it could be done. Fortunately, I was very wrong in the best way. My couch was a light beige with a green tint, showing wear with pet scratches and such. After using their leather deglazer and 4 containers of the medium brown, it is now a gorgeous, rich brown. The only thing I was a little disappointed about was how many of the containers I had to purchase in order to cover the whole couch. I could probably benefit from one more container (to finish the back side), but I didn't want to spend the money. Perhaps, this was because there was such a big color difference between the original leather and the new color. Regardless, I'm super impressed and my brother commented on it several times in disbelief. I was originally going to sell it, but now I'm super inclined to keep it. Anyway, if I ever recolor leather again, I know exactly where I'm going - Clyde's.

30 de junho de 2023
Avaliação não solicitada
logotipo da Clyde's Leather Company®

Resposta da Clyde's Leather Company®

Hi Savannah, we appreciate you taking the time to share with us your experience! We're glad to hear that you loved the results of our products on your couch. Please note that the quantity of our products to be used will also depend on the repair needed and the size of the leather. Your satisfaction is our priority, feel free to contact us anytime, we're always happy to assist with a good amount of discount so you can complete your leather restoration job. help@clydesleathercompany.com 🥰

Avaliado com 5 de um total de 5 estrelas

Try Clyde’s it’s easy!

We have a well made but older Leather Center sofa that our son was using but had gotten ravaged in a sunny location. We applied Clyde’s balm, it was easy, and totally rejuvenated that sofa. Clyde’s is very responsive with quick shipping.

3 de maio de 2023
Avaliado com 5 de um total de 5 estrelas

I didn't physically go to the place but…

I didn't physically go to the place but ordered online. There was a lot of choices to pick from and good thing I picked the right colour for my car! It's easy to use and restored the seat to its former beauty.

3 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The system worked great although I…

The system worked great although I could have used more of the deglazing product. I found barely dampening a lint free cloth and buffing between coats helped with having even coverage. My color wasn't a perfect match so I had to do a lot more blending than most people. I cleaned the entire chair with the cleaning product and used the protecting balm on the entire chair as well which I think helped make everything blend more easily.

5 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, fast shipping, great products. Highly recommended by the LegitStreetCars YouTube channel. Works great on car interiors and home furniture, and all leather goods.

15 de junho de 2023
Avaliação não solicitada

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