CO2 YOU Avaliações 

1.793
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

CO2YOU provides a very efficient and professional service, with friendly and helpful support staff. The gas cylinders are super easy to insert and remove, and provide copious amounts of bubbles. We us... Ver mais

Avaliado com 5 de um total de 5 estrelas

Customer service is fab. They messaged me on WhatsApp to tell me my renewal was due and asked if I wanted any changes / to delay it. I had messed up and needed a different cylinder type. A few mess... Ver mais

Avaliado com 5 de um total de 5 estrelas

CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Ver mais

Avaliado com 5 de um total de 5 estrelas

Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable p... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 70% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.793)

381 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience

Simplicity and unexpectedly personal

9 de maio de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks David! We're glad you're loving the CO2 YOU service, and that our customer service team are also nailing it. Enjoy your bubbles 🫧

Avaliado com 4 de um total de 5 estrelas

Very good company

Very good company, very helpful when there are issues. Always in contact via email about delivery

8 de maio de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks Sarah! Great to hear everything's running smoothly with your deliveries, and our customer service team are nailing it too! Enjoy your bubbles 🫧

Avaliado com 5 de um total de 5 estrelas

Super service

Super service. Customer service issues resolved with instant efficiency. Good price. Zero complaints here.

8 de maio de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks Ruth! Glad to hear we've got your hassle-free hydration sorted. Enjoy your bubbles 🫧

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, extremely reliable and convenient

8 de maio de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks Andres, we're stoked to hear it! Enjoy your bubbles 🫧

Avaliado com 5 de um total de 5 estrelas

Couldn’t be more convenient!

At a loss as to how this could be improved. The pick-up and drop off of co2 is brilliant because it saves you from ending up with a collection of empties and ensures you never run out. Honestly perfect.

5 de maio de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks so much Douglas, we're so happy to hear how much you're enjoying the CO2 YOU service, and it's proving so convenient for you too. Thanks for taking the time to leave a review, and we hope you enjoy your bubbles 😊🫧

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, and outstanding customer service. I sent a query in the evening and (unexpectedly) got a very helpful reply within an hour. My issue has been swiftly resolved. Very happy.

29 de abril de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks for leaving us a review Anna, and we're so glad to hear our customer service team have been able to resolve your query so quickly! Enjoy your bubbles 🫧

Avaliado com 5 de um total de 5 estrelas

C02 YOU - The BEST

Very good company
Deliveries always on time
Customer service brilliant

29 de abril de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks Elaine, we're glad you've found our hassle-free service so beneficial 🫧 Enjoy your bubbles!

Avaliado com 5 de um total de 5 estrelas

The Customer Service is second to none

The Customer Service is second to none. The operators are so helpful and friendly and never have a "rushed/impatient " feel to them. It feels as though you are the only person that is important and that they have all the time in the world for you.
Great guys and great service and product!

17 de abril de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Wow thanks for this review Hazel! We really pride ourselves on our customer service, so it's great to hear that it's so helpful to you. Enjoy your bubbles! 🫧

Avaliado com 5 de um total de 5 estrelas

Incredible service

I've been. Using the Co2 refill service for a few months now as. It's brilliant! Our gas refills arrive just in time for us running out. I'm on the 4 month plan and the price is unmatchable for gas canisters! So simple and efficient. Would highly recommend to anyone who uses gas refills...

27 de abril de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks so much Sarah! We're so glad our hassle-free service is working so well for you, and deliveries are proving to be so convenient! Enjoy your bubbles 🫧

Avaliado com 5 de um total de 5 estrelas

Customer Service CO2

Customer service department were so helpful opening up my account advising what was the best for my usage. Response times regarding queries are so quick and efficient

26 de abril de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks for leaving us a review Patricia, and we're so happy to hear our customer service team have been helpful 🙌 Enjoy your bubbles 🫧

Avaliado com 5 de um total de 5 estrelas

CO2 YOU Fantastic products and customer service

The products and service offered by CO2 YOU are absolutely fantastic. And this is backed up by the most wonderful customer service I have experienced from any online business. This is a fantastically run business, 100% recommended.

24 de abril de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Wow! Thanks for such a stellar review Steve. We're stoked to hear you're loving our products, we really strive to deliver hassle-free, convenient deliveries and it sounds like we're getting that right. We appreciate you taking the time to leave a review and share your thoughts, enjoy your bubbles! 🫧

Avaliado com 1 de um total de 5 estrelas

On my last 2 order the gas has run out…

On my last 2 order the gas has run out very quickly. They are clearly not filled as I'm not using more than I would normally use them.

22 de abril de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Hi Ryan, we can only apologise for this experience with the CO2 YOU cylinders. Rest assured our cylinders are all weighed before leaving the warehouse to ensure they're filled to the maximum capacity.

If you continue to experience this with other's cylinders we recommend checking your machine - it could be the source of the issue.

Please reach out to our customer service team at any point and they'll be happy to help troubleshoot.

Avaliado com 4 de um total de 5 estrelas

So much better

They are incomparably better than most other co2 suppliers in the UK market, who were by-and-large total pirates, with good customer service and internet tools. The only reason for the four stars is that they do still tie you into renewing your canisters at set intervals rather than as and when, which is wasteful and a bit annoying.

22 de abril de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks for taking the time to leave a review Adam, and we're so glad you're finding our service and products are working well for you!

We hear your feedback on the cylinders, our circular economy means they're always kept in a rotation. However, our customer service team try to provide some flexibility where possible, so please reach out to discuss your subscription if you need to extend your next cycle.

In the meantime, we hope you enjoy your bubbles! 🫧

Avaliado com 5 de um total de 5 estrelas

Great customer service

Langy was very patient and helpful in helping me resolve an order problem

20 de abril de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks for leaving a lovely review John, and we're so pleased to hear Langy delivered exceptional customer service! Enjoy your bubbles 🫧

Avaliado com 5 de um total de 5 estrelas

OUTSTANDING CUSTOMER SERVICE ❤️

Excellent product, much better than other competitor products of similar. Good value for money and free delivery with hassle free ordering and easy to collect from other locations if not at home. Outstanding customer service from the team always - thank you ❤️ They always reply quickly, are efficient and helpful. The best service I have received for a very long time!

19 de abril de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks for leaving such a stellar review Matt! So great to hear that our products and service are working so well for you, we really wanted to make sure we're delivering hassle-free cylinders and it sounds like you're enjoying your bubbles 🫧

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Prompt communication.

19 de abril de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thank you for your review! We're glad our CO2 YOU services are working so well for you 🫧

Avaliado com 5 de um total de 5 estrelas

Finally a great company doing what they say they do

Ordering was so easy, delivery was super fast. Products are amazing and my sparkling water was flowing again in no time. Great company and great ethical set up. More companies should learn from these guys/gals

1 de abril de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks for such an epic review Paul! We're stoked to hear our products are providing the hassle-free hydration we hope for. Enjoy your bubbles!

Avaliado com 5 de um total de 5 estrelas

Amazing service

Fantastic service as always from C02.
Recommended them to all

19 de março de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks so much Mark, glad you're enjoying your bubbles! 🫧

Avaliado com 5 de um total de 5 estrelas

Unbelievable customer service

Unbelievable customer service - super responsive, super friendly, super helpful. I'm a little bit in shock because I'm not used to things being this easy to sort? Very grateful!

13 de abril de 2026
Avaliação não solicitada
logotipo da CO2 YOU

Resposta da CO2 YOU

Thanks so much for the epic review Beth! We're so pleased you've been impressed with our customer service team 🫧

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