Coastline Academy Avaliações 1.108

I cannot book driving lessons. Was told that there was just an "influx of students" and I should sign up to get alerts. For the price I pay--I feel that I should be able to get lessons and not have to watch like a hawk for available times. Additionally, the customer service is slow to respond and inaccurate. For my first child I got several different inaccurate response to the very simple question of how many lessons he still needed to pass the certificate to the DMV...for my second child, I couldn't get them to really help at all.

My teen had a great experience and really enjoyed Matthew as a teacher.

I strongly caution anyone considering this driving school, especially the Fort Worth location. What I experienced was not just poor instruction, but a pattern that felt predatory, unsafe, and deeply unprofessional.
I initially booked 10 hours behind the wheel (five 2-hour lessons) and had three solid instructors, Charles, Victor, and Gator, all of whom indicated I was ready for my road test. However, just before my scheduled test, a different instructor suddenly claimed I was “not ready,” directly contradicting the previous day’s feedback. She suggested I reschedule the test (knowing it would cost $100) and pushed me to book five additional lessons for another $1,000. This completely undermined my confidence right before the exam.
She then strongly recommended a 1-hour prep session with “Coach K,” who was also supposed to be my examiner. This turned out to be the worst decision I made.
During that session, his behavior was unacceptable:
1. He introduced arbitrary and unnecessary rules, such as restricting hand placement on the steering wheel to four exact points, claiming I would fail otherwise. He rushed through this without allowing time to process and immediately escalated to yelling.
2. He repeatedly instructed me to press the gas during turns, which directly contradicted prior instruction and is unsafe.
3. He physically pushed my knee down to force me to accelerate, which caused the vehicle to lose control. This is completely inappropriate and should never happen.
4. He continued yelling and pressuring me throughout, saying I would fail if I did not follow his commands. This pressure contributed to me hitting the curb, which he then used as justification to fail me.
Immediately after failing me, his tone changed. He encouraged me to book another 2-hour session and a retest with him the following week, clearly pushing additional paid sessions.
Unfortunately, it got worse:
In the follow-up 2-hour lesson, he escalated the same behavior - constant yelling, continued physical interference (pushing my knee), and forcing unsafe driving techniques such as accelerating into turns.
At one point, he was yelling “gas” while simultaneously applying the brake himself.
He again pressured me to reschedule my test (another $100 fee) and book more lessons.
At this point, I spoke with others who confirmed this was not normal. I reported the experience to the academy and requested a different examiner. Shortly after, my test was reassigned, but it was clear the examiners communicate closely.
The second examiner, Patrice, appeared hostile from the start. During the test:
1. She claimed I did not perform proper shoulder checks (SMOG), which I did - I clearly looked over my shoulders every single time, this comes naturally to me.
2. She criticized my parallel parking, stating the tire should be on the red line rather than 6 inches inside, contradicting all prior instruction.
3. She claimed I failed to check over my shoulder during a lane change, which was inaccurate - I did check over my shoulder.
4. Near a red light, she instructed me to change lanes at the last moment, creating a confusing and unsafe situation.
5. Ultimately, she failed me for “driving in the wrong lane,” which is simply not accurate.

By this point, it felt predetermined.
In total, I spent nearly $1,500, was put in unsafe situations, and had my confidence significantly impacted. This experience raises serious concerns about:
1. Unsafe instruction practices
2. Physical interference during driving
3. Pressure to purchase additional lessons
4. Potential bias in testing
I strongly recommend that oversight authorities such as the Texas Department of Licensing and Regulation look into this location and require in-car cameras during instruction and testing to ensure accountability.
This is not just about money, it’s about safety and fairness. No student should be put in this position.

I had an excellent experience with Coastline driving school Fort Worth and especially with my instructor. From the very beginning, everything was handled in a highly professional manner, which immediately put me at ease.

My instructor is very experienced and knowledgeable, and his guidance throughout my lessons was truly invaluable. He created a calm and supportive environment, never making me feel nervous or pressured, which helped me build my confidence behind the wheel.

It was also very clear that he is an exceptionally skilled and experienced driver, and his ability to teach in such a patient and reassuring way made all the difference.

I would highly recommend this driving school to anyone looking for professional, high-quality instruction. It was a fantastic experience, and I’m truly grateful for the support and expertise I received.

Gerald H is such a cool instructor. He noticed I had some confusion and he corrected me in a way that didnt make me feel bad. When he was correcting me, he had some humor. He’s a very fun instructor and I hope somebody gets him as an instructor.

Had an awesome first lesson with Stephen D. today. He pushed me in a good way because he saw that I was capable. I drove on the highway for the first time and reverse parallel parked. Stephen was kind, patient, and confident. He put me at ease and was great at explaining road rules, maneuvers, and test expectations. Thanks Stephen!

My experience with coastline is good especially with the instructor Lilli, she is a great teacher who brings confidence in you and also ease to relax to mind. She keep saying the rules which often people ignore. I am only disappointed with the scheduling it’s too a long wait time.

My instructor Paul was very kind and made me feel very comfortable throughout the exam. I was very anxious and he couldn’t have been more helpful. I highly recommend this place.

Exceptional customer service, friendly staff, quick scheduling! Gave me the exact help I needed to get my license. Thank you!

Noel was an amazing driving instructor. He was patient, professional, and made every lesson feel comfortable and productive. His calm approach, clear guidance, and helpful feedback really helped build confidence and improve safe driving skills. I highly recommend Noel to anyone learning to drive!

Jonathan B. is the best!!! He makes driving so fun to learn! and gives the best tips to know the little things about driving!!!

Deshea H. is awesome. He had such a positive attitude and SO much patience. After one lesson with Deshea, my daughter was driving with her dad and said, "Deshea was so nice to me...why can't Dad be more like that?" LOL

Aside from Deshea, a contact from Coastline helped me immensely because we had some issues with my daughter's permit and they handled the situation with me with such care. Thank you!

Dina J. Gave me a great lesson. Very patient and calm attitude all throughout the lesson. Gave great instruction and insight that’s easy to understand. Overall a great experience

Very constructive and supportive! 10/10 would recommend to all new drivers.

GARY IS THE BEST! I have nothing but confidence that I will pass my test the first time with his teaching skills!

Candice was AMAZING
i was tired and dreaded a 2 hour class, but it whizzed by and I learnt so much .
Thank you Candice I am booking you again !

Process was good and smooth !
Coach Mr K was a good driver teacher !
Very helpful in getting my Driver license for the first time !

Patrick was amazing and patient, pointed out things I need to work on but also told me how well I am doing.

eduardo was very helpful with showing me how to drive and making sure i understood everything
i didn’t have any issues with him also very friendly.

Very well-paced. My instructor, Tristian T. was very patient with me being nervous at first! Overall very nice experience, would recommend this company and instructor to anyone looking to learn how to pass a test AND be a safe driver!