COAX Copenhagen Avaliações 638

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Truly beautiful delivery. Neat packaging with attitude. Top quality and style. Thank you for the bonus gift inside. Kind, luxurious lingerie. You are for sure my source of buying in the future. Very p... Ver mais

Avaliado com 1 de um total de 5 estrelas

I am super disappointed with my last order. The bodystockings I have ordered says “one size”, but actually it is too small for my wife and the etiquette says size “S”. The costs now sending b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

While it took a while to receive the order from Europe, understandable, it was worth the wait. My items were beautifully packaged with love, and the things I ordered were beautiful and of high qualit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great quality, true to look and claims made on their site. Finally clothes that are well made and affordable. Customer service is top notch, answered à question of mine within a day, super helpful!

Detalhes da empresa

  1. Loja de lingerie

World wide delivery

Escrito pela empresa


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

638 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

As advertised

Item came very quickly. Item looks just like the item listed on the website. I look forward this weekend to utilizing this item with my wife.

14 de abril de 2026
Avaliado com 1 de um total de 5 estrelas

I am super disappointed with my last…


I am super disappointed with my last order.

The bodystockings I have ordered says “one size”, but actually it is too small for my wife and the etiquette says size “S”.

The costs now sending back to Denmark is not in relation to the price.

13 de abril de 2026
logotipo da COAX Copenhagen

Resposta de COAX Copenhagen

Dear Alex,

Thank you for your review - and we’re truly sorry to hear that the style did not meet your expectations.

This bodystocking is one of our most popular styles, and we never receive feedback regarding sizing. It is designed as a “one size” model, which is labeled as 'S/L' both on the packaging and the product tag.

If you have any questions before purchasing in the future, you are always very welcome to reach out - we’re happy to help guide sizing as best as possible.

Best regards,
COAX Copenhagen

Avaliado com 5 de um total de 5 estrelas

Truly beautiful lingerie

Truly beautiful delivery. Neat packaging with attitude. Top quality and style. Thank you for the bonus gift inside. Kind, luxurious lingerie. You are for sure my source of buying in the future. Very pleased and happy.

6 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Very happy with my order

While it took a while to receive the order from Europe, understandable, it was worth the wait. My items were beautifully packaged with love, and the things I ordered were beautiful and of high quality designs and craftsmanship. I'd recommend and reorder from this unique company.

7 de abril de 2026
Avaliado com 1 de um total de 5 estrelas

Product not delivered yet!!

6 de abril de 2026
logotipo da COAX Copenhagen

Resposta de COAX Copenhagen

Hi,

Thank you for your review - we completely understand that waiting can feel frustrating.

Your order has been shipped and is on its way. The latest tracking update shows it is moving through the network and arrived at the USPS Regional Facility in Queens, NY on April 13.

You selected our budget-friendly shipping option (delivery time up to 7 business days), and with the Easter holidays in between, it can feel like it’s taking a bit longer. That said, everything is progressing as expected, and your parcel is on track.

We truly appreciate your patience - your order should be with you very soon ✨

Best regards,
COAX Copenhagen

Avaliado com 5 de um total de 5 estrelas

You sent the wrong size.

You sent the wrong size. I was incorrect. The wrong size was ordered. I have corrected the review.

23 de março de 2026
logotipo da COAX Copenhagen

Resposta de COAX Copenhagen

Dear Michael,

Thank you for your feedback - and we’re very sorry if we’ve made a mistake with your order.

Of course, if the wrong size was sent, we will absolutely make it right for you. To assist you properly, we kindly ask that you contact our customer care team directly, as we’re unable to resolve order-specific issues through the review platform.

Please reach out to us at sales@coaxcopenhagen.com
, and we’ll take care of this for you right away.

Warm regards,
COAX Copenhagen

Avaliado com 2 de um total de 5 estrelas

The item was not delivered and i have…

The item was not delivered and i have not received a notification to where to pick it up

27 de março de 2026
logotipo da COAX Copenhagen

Resposta de COAX Copenhagen

Thank you for your review, Giulia.

We’re very sorry to hear about your experience. According to the tracking information, a delivery attempt was made, and the parcel is currently being held at your local post office for collection.

In these cases, the local postal service normally leaves a notification or contacts the recipient directly regarding pickup. Unfortunately, this part of the delivery process is handled by the local carrier, and not something we can control.

We would be more than happy to help you locate the exact pickup point and assist further - please feel free to contact us directly at sales@coaxcopenhagen.com
, and we’ll make sure you receive your order.

Warm regards,
COAX Copenhagen

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