Hello Wais,
Thank you for taking the time to share your feedback. We’re sorry your experience didn’t meet your expectations, and we’d like to clarify what happened.
After reviewing your account, here is the timeline:
Your first purchase ($169.99) was the Codarab Redirect plan (codarab.com/redirect) for your high-risk peptide business (venzaralabs.com), which includes a 12-month activation key.
On September 3, 2026, you placed a second order for a different product, Codarab Payments (codarab.com), on the monthly plan ($49.99).
On October 3, 2026, exactly one month later, the Codarab Payments key reached the end of its billing period. That is why the message “Your activation key has expired” appeared.
This is not a malfunction, and no payment was taken without a service in return. Both licenses were delivered and worked as intended. The difference is that a monthly plan, as its name and the checkout page indicate, is valid for one month, while Codarab Redirect is valid for one year.
To keep using Codarab Payments, you only need to renew your license key. You can also switch to an annual plan if you’d rather not renew every month. Our support team is available at [support@codarab.com] and will gladly walk you through the renewal.
All feedback, positive or negative, helps us improve our service.
Best regards,
The CODARAB Team