Great communication
Great communication, even better service. Better than the Sage support helpline any day!!

Resposta da Sage Coffee Machine Repair and Service Centre
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Sage Coffee Machine Repair and Service Centre is a UK-wide specialist workshop for premium home espresso equipment; we work exclusively on Sage coffee machines Founded over 8 years ago, we operate a simple mail-in model: you send your machine, we diagnose it and send you a fixed quote for approval, then return it fully repaired via insured courier.
Reino Unido
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Great communication, even better service. Better than the Sage support helpline any day!!

Resposta da Sage Coffee Machine Repair and Service Centre
My Sage Barista Express was having issues, but the problem is that both my espresso machine and I live on the remote island of St Helena in the South Atlantic Ocean! I contacted Adam for help, and although he knew there was no chance of getting his hands onto my machine to repair it (the logistics of getting it to the UK don't bear thinking about!) he nevertheless guided me through the process of trying to repair the issue myself. He forwarded helpful links and was always there at the end of the WhatsApp line to encourage me. Service and customer care like this are a rare thing and I would most definitely recommend his services. Thank you, Adam!

Resposta da Sage Coffee Machine Repair and Service Centre
Great experience with Adam, really good communication, quick turnaround and detailed explanation of what the issue & what was done to fix it.
Would definitely recommend using these guys to anyone

Resposta da Sage Coffee Machine Repair and Service Centre
Very happy with the service by Adam and team. Transparent with the process and costing upfront, very fast diagnostics check and fix with helpful videos breaking down the exact issue at play.
Very professional service that I would trust and recommend for your coffee machine.
Thank you!

Resposta da Sage Coffee Machine Repair and Service Centre

Resposta da Sage Coffee Machine Repair and Service Centre
Overall fantastic customer experience and quality service! Adam is passionate about his work, cares for each machine (as much as I care about my own!) And worked to a high standard.
I initially reached out to a few repair providers, to get a feel for the market. Adam was responsive, transparent, no pressure, just honest information and clarity on the process. I went ahead and booked it in, he confirmed reciept, set expectation on completion, relayed findings and got my machine back to perfect working order.
Very pleased with the whole journey. Thank you!

Resposta da Sage Coffee Machine Repair and Service Centre
We have had developing issues with our eight year old Sage Barista Express over the last year or so but it finally stopped drawing water through the group head and was unusable. ChatGPT suggested the Coffee Machine Repair Company. I got in touch with Adam via the online enquiry on the website. He responded straight away with a quote, based on my description of the problem. We followed the packaging instructions and sent our machine away.
Adam kept in touch via WhatsApp and was very responsive, he told us exactly what was wrong with the machine and was transparent with his pricing, which was very reasonable.
Adam fixed and serviced our machine and returned it to us, in total our machine was gone for six days.
Today we received it back and it is better than it’s ever been. The burr grinder used to grind to one size only, now is fully adjustable, that wasn’t something we even mentioned in our request. The machine stops at the end of drawing an espresso now, something it stopped doing about two years ago.
Overall, fantastic, reliable service which has restored our machine to practically new. Financially and environmentally the best option to get our machine fixed and serviced. We now know who to come to in the future and wouldn’t hesitate to recommend. Thank you Adam! Use this service!

Resposta da Sage Coffee Machine Repair and Service Centre
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