I've used watch collecting and collecting cars many times over the last few years to buy and sell watches /cars. Its a really good platform, great customer service agents, and totally transparent.... Ver mais

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Veja o que dizem as avaliações
From the moment I contacted Watch Collecting I was made to feel so welcome and safe. Totally genuine hard working team. I dealt with Jamie who was a very efficient and knowledgeable gentleman. He k... Ver mais
I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk. However, Mark (my allocated person at Watch Collecting) talked me through the very simpl... Ver mais
Although I have used their sister company, Collecting Cars this was the first time I have used Watch Collecting. My contact (Jamie) was excellent and very helpful with advice. The photography was good... Ver mais
Detalhes da empresa
Escrito pela empresa
Collecting.com is a global online auction platform for collectible watches, bringing buyers and sellers together through curated, 7-day auctions. Launched in 2021 as Watch Collecting, the platform has grown to more than 400,000 members and achieved over £110 million in sales. Our specialist team is based in the UK, with offices and expertise around the world, sourcing and presenting a broad range of watches to an international audience. Whether buying, selling or simply following the market, Collecting.com offers a secure, specialist-led experience for collectors.
Informações de contato
Reino Unido
- clientservices@collecting.com
- collecting.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mark was absolutely fantastic from…
Mark was absolutely fantastic from start to finish. He helped sell two watches on my behalf for my father, and throughout the entire process he was incredibly professional, thorough, and reassuring.
Excellent service and a pleasure to…
Excellent service and a pleasure to deal with.
Mark was honest, professional, and very helpful throughout.
I really appreciated the clear communication and smooth handling of everything.
Highly recommended to anyone looking for a reliable specialist.
Fleur Dubois
Fleur Dubois, thank you so much, amazing having to deal with you and your team
Excellent service and communication…
Excellent service and communication from start to finish with both watch collecting and the seller. I would definitely buy or sell a watch through them!
I first sold my Bentley through their…
I first sold my Bentley through their car auction, had exceptional attention from Samuel Nicholson so I decided to sell a watch through Watch Collecting, again exceptional service from Marcus Von Sydow.
Both auction appeal as there is no seller commission
Very professional through out the whole…
Very professional through out the whole process. The team made selling my watch so easy. Highly recommend using this service 🤩
The Watch Collecting team were amazing, super responsive and helpful. Totally recommended!!
The Watch Collecting team were totally awesome in helping my find and win my watch. I have been looking for specific watch for a while. When it arrived on their platform they advised me and thankfully I was the successful bidder and won my auction. After that they helped me deal with the payment and organise the shipping. As a first time buyer this was so reassuring. No question was too much trouble. Really impressed and grateful for how responsive and helpful the team were.
Excellent Service
I was given a clear and fair valuation of the item I intended to sell, without obligation Alex was really helpful and friendly and didn't pressurise, I was nervous about sending the item via the post however all went smoothly, they arranged everything, I had a seamless service from start to finish, If I ever had to sell anything like this again, Alex would be my first port of call
A fee for what? DIY service. Poor quality watches
Starting at the end. Essentially when you win they give you the sellers details and you sort everything out despite the offer of assistance which is ignored. Not a bad gig for £600 minimum fee. I asked what they do for their £600 and was ignored. They do offer for you to use their facilities but that adds further cost.
The two watches I’ve bought from the site have been in very poor condition and have had to be repaired.
Essentially this is an advertising site for which poor quality watches can be advertised, no checks no service.

Resposta da Collecting.com
Fantastic experience buying this Watch…
Fantastic experience buying this Watch but the seller was brilliant and the packaging was done with such care and attention. He insured. The Watch arrived safely to me a big thank you. Also a big thank you to fluer great support from Collecting Watches
Mark was very helpful and super…
Mark was very helpful and super professional from start to finish. He arranged photography of my watch at their offices in London, and made sure I was kept informed throughout the process of when the watch would be listed and when the auction would start. I didn't quite achieve the price I was hoping for, but Mark's attention to the sale during the last couple of days of the auction meant I was able to lower the reserve in order to be sure it sold, rather than miss out because I'd set the reserve too high. I'd certainly use them again if I wanted to sell another watch.
I had a very bad experience with this…
I had a very bad experience with this platform. The watch I bought arrived with a bent case, and the repair evaluation came back at over £15,000 — more than I originally paid. I sent them the official report from Switzerland, but received no help or support from the WatchCollecting team. In my experience, the watches do not seem to be properly examined before listing, so I would advise buyers to be very careful.
Good experience
Hugo was extremely helpful in giving me guidance on the procedure, having not purchased through a watch auction before.
The photos were very clear and presented the watch in its true condition.
I will certainly be confident in buying further watches in the future via Watch Collecting Auctions.
Made so easy and mark was great in…
Made so easy and mark was great in helping , just can’t wait for it to arrive
Great post purchase communication and…
Great post purchase communication and help
Effortless professional performance
Effortless professional performance - thank you Watch Collecting
Great service and communication
Watch collecting offers great service and communication with successful buyers.
My only recommendation would be for them to be able to arrange freight from the UK to Australia, but now that I've opened my own Fedex account it should be simple in ther future. It would also be great to be able to pay by credit card as international transactions are not always easy and credit card Exchange rates are usually better than banks .
Overall, a great experience for my first purchase on this site.
Cheers to Alex for his help.
Easy to do business with.
Straightforward to bid and secure the watch.
- Good Comms
- Straightforward payment processes
- Secure delivery to my door
Very happy.
From start to finish dealing will mark…
From start to finish dealing will mark at first to dealing with his colleague Alex the whole experience was excellent from start to finish
Excellent service from start to finish.
Excellent service from start to finish.
A great company to deal with.
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