First of all, I want to say that I think ColoGuard is a good thing for people to test if colon cancer does not run in their family and their average risk. The problem with it is I think they had too m... Ver mais
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Veja o que dizem as avaliações
Honestly, I still don't know the final outcome I just got the dreaded phone call today from the hospital that the test results came back positive which I almost shitted on myself cause I already have... Ver mais
I would classify this as a total scam. I submitted a test sample years ago. I precisely followed all instructions, only to be informed that my sample was rejected, without any explanation as to why. I... Ver mais
Cologuard inundates you with messages asking if you want a kit and provides now way to say no. The only option is to mark yes. Then thy continue to send mail, email and messages reminding you to do so... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
ColoGuard Enterprise Solutions was born out of the increasing need for affordable enterprise colocation solutions. For nearly 12 years, ColoGuard has been a privately held colocation facility, based in the heart of Brooklyn, NY, just minutes from Manha...
Informações de contato
3rd Avenue 882, 11232, Estados Unidos
- colocationguard.com
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Product should be pulled off the market…
This product should be pulled off the market. Had the most miserable experience of my life with an absolutely HELLACIOUS prep process for a colonoscopy, because of a FALSE POSITIVE from this bunch of quacks. Colonoscopy was negative.
It also took Cologuard almost 3 months to notify me of test results. Three. Months. B/c they sent the info. to the WRONG DOCTOR!
Bonus points: Billing switched from "screening" to "diagnostic" due to Cologuard "positive." Cost me $454 "co-pay" for a procedure I didn't need.
If I could give a product a negative rating, Cologuard would be it. Stay as far away from this bogus product as you can. NEVER AGAIN!
All False Positives
Because of Cologuard false positive, I had to go through a horrible prep that caused 24 pills to sit in my stomach for 15 hrs due to my gastroparesis & dr could only see 40% of my colon which showed 0, nothing. They want me to do a 2 day prep now & come back, which I refuse & pay another $225. Not doing it! I should’ve known better than to do your test. My last test in 2014 was fine. I should’ve just left it at that & never had any other test done! I’ve been sick for 3 days & out of work for 2 days. So I’ve lost $225 + 2 days pay because of your cologuard test!
Questions Answered Quickly
The actual person I spoke with was well educated concerning the Cologuard test. Questions answered in only a few minutes time. I was given Informative and concise information that is appreciated.
Unfortunately, it took over 10 minutes to speak to an actual person. I listened to extensive, repetitive unwanted, long "offers". This is regrettable as the Cologuard test is simple with clear directions and follow through in returning. If not for the "offers" this would easily be a
five-star review.
They were supposed to have UPS pick up…
They were supposed to have UPS pick up my test kit and sent me a confirmation number but UPS still has not come for it so I called Cologuard. The woman I spoke to practically called me a liar and said there was no pickup. I hung up on her and called back. The next woman found my confirmation number and said it might be 9:00pm before UPS came. I am still waiting
but will probably have to take it to UPS myself. Next time my Doctor wants a test he can refer me to another company. They need to talk to some of their employees about rudeness.
Worse nags ever
They will nag you daily to complete the test. Email, text, phone. Asking them to stop doesn't help. They apparently think they are my mother and it's OK to treat me like a 10 year old.
This has been a constant headache from…
This has been a constant headache from the start way back in August until now in November Fist test ordered in November done the test sent in couldn’t be read . Did a second test after I came back from a vacation in September sent out. Now it’s November no results for doctor or me now they want to do another one I ask for results of last one they state I have to request the results this is just stupid hope to hell the results are neg they said they sent results to my dr we shall what a circus e act science is
Cologuard continues to send…
Cologuard continues to send unsuspecting people a Cologuard test kit to their home.
The test kit I received today was never ordered by my health care provider or my current insurance company.
The test kit was delivered by UPS.
When I called the Cologuard "customer service line", I was told no information would be provided until I gave them identifiers to include DOB, email, and more.
The rep stated the information I requested was "HIPAA protected".
Which is a true fact, except that I was calling about an unexpected package for a medical procedure that had been delivered to me today.
The UPS tracking label bearing my name and address is not HIPPA protected. A corporation sending out test kits for patient medical procedures should be able to track their deliveries and determine the destiny of any package by the UPS tracking number.
The Cologuard rep refused to accept the UPS tracking number and refused to provide ANY relevant information until I provided him with HIPAA protected information.
I disconnected the call.
Then I began to research the company only to find a high number of complaints on numerous sites, class action lawsuits won against the company, and more than I have time to review.
If you receive any unsolicited Cologuard test kit, treat it as you would a bomb. Report it to authorities. Inform your insurance company. If you contact the sender, do not provide them with any information beyond what is on the label of their delivery and record/document EVERYTHING.
They are continuing a FEDERAL LEVEL scam on people and likely doing so with previously hacked data.
A Scam and Nothing More
I regret getting the ColoGuard test. On their site they admit they have false positives and negatives. I also learned from my insurance company that because I did a ColoGuard test, I am precluded from receiving a covered Colonoscopy (or any colon screening) for 10 years, which means I have to pay out of pocket (whether a test is positive or negative) ColoGuard insists that if a test comes back positive, that a Colonoscopy should also be covered but that's up to insurance companies and not ColoGuard. IMO, ColoGuard provides no benefits to consumers other than the idea that they can get screened in lieu of a Colonoscopy--when in reality, ColoGuard exists to help insurance companies--because this cheap test takes the place of more serious colon cancer screening. It's yet another scam and I am sure the people behind it are laughing all the way to the bank despite causing serious harm to consumers.
Don't bother
This is a test both for 'occult' blood [which can be caused by things other than polyps/cancer] and tumor DNA. BUT the result is only reported as positive/negative, and they do not provide the result to the patient either- it goes by snail mail to the doctor. I wasted $600 out-of-pocket for a result which gives no information about whether tumor DNA was detected.
Cologuard Fail
Cologuard sent a test. It was lost in transit. I notified them, but never received another one. I continued getting texts telling me to return it. I do not recommend Cologuard.
This company is incompetent
This company is incompetent. They send you a six-page guide booklet in advance. They explain the collection process and then tell you to return the collection by UPS. I did this. But nowhere in the guide did it say not to send on Friday because it wouldn’t get there on time, which happened to me. The company didn’t have professionalism to contact me after the rejection. When I explained what happened to someone in leadership, she looked at the booklet and agreed that it didn’t say not to send it on Fridays. After completing the unpleasant procedure and having it rejected, she asked me if I wanted another kit. Since the results are weak anyway, and the company seems incompetent, I think I’ll just get a colonoscopy.
Insurance only pays for one test
After using a cologuard test that my insurance paid for my test came back positive. I had to have a colonoscopy after the positive result and insurance does not pay for the colonoscopy you have to have. After paying 6000.00 out of pocket the colonoscopy was negative.
About 15 years ago I had a positive…
About 15 years ago I had a positive result from colorgaurd, I ignored it. Last year at the request of my doctor I did another one and had another positive result. So I did the colonagraphy and it was negative completely.
What the heck!? I will never do one again and I’ll let everyone know not to trust what could be a false positive.
A doctor in urgent care suggested that…scammers
A doctor in urgent care suggested that I get this test done ! And I received a test I sent it back then 2 days later received a text stating they couldn’t use that sample and would send a new test kit out and that had me annoyed only to receive the second test kit drive and dropped off to UPS to again receive another text that the sample was damaged during shipping ! I found that very hard to believe . Still not thinking much of it . My daughter said that sounds really strange and it sounds like a scam. only to look up the reviews and see that everyone here is getting scammed by this company ! Taking advantage of people , false results and stealing money ! Unbelievable glad that I read the reviews to figure out that it’s not just me . Don’t use this company , bunch of B.S! Scammers !!!
This is the second time I was mailed…
This is the second time I was mailed Cologuard in the mail. It was not ordered either time by my insurance company or my physician. (I called both) I called to tell them to take me off their mailing list. They refused stating HIPPA rules requires I give them my Insurance id number and my date of birth. I think my name and address is enough to be taken off Exact Science Laboratories' mailing list. Do not give your personal info to this company.
Not for anxious or Nervous People
My Doctor prescribed this due to my low risk factors. I received the test, completed it and sent it back. Very easy process. Got my results back and it said it was positive. It went on to say it could be due to precancerous growths, colon cancer, or some other reason. I called and got in to see a Gastroenterologist for a Colonoscopy. That test concluded that I did not have any form of Cancer.
I would not recommend Cologuard or any other at home test to anyone who gets very anxious or nervous about positive test results. it can scare you into thinking that you have Cancer. I really wish they would reword some sentences. For example say something like;Your test result tested positive for potential abnormalities in your Colon. DNA markers concluded blood in the Stool. Please contact a Gastroenterologist for further follow up. While in most cases this positive could be due to a simply thing such as Diverticulitis, Polyps or hemorrhoids, it could be something more serious. So be your own Advocate and contact a Doctor today. The sooner a serious illness is detected, better the outcome. Please remember that some results are False Positive and or False Negative.
Don’t use cologuard
Don’t use cologuard. You will get a false positive and it will make you crazy. You will think you’re dying and then have to get a colonoscopy anyway. Just get one and be fine with it.
The instructions for test are too difficult
The instructions for test are too burdensome and difficult to follow. I am a health professional. I collected samples and found that the top to the collection container would not tighten all the way. When I called company, they said to send it in anyway and two days later received results that stated they could not process the test. Further calls revealed that there was probably a leak! I should have been told NOT to send in sample when I notified the container would not close tightly. Cologuard knew it had problems with collection container and should have solved the problem before sending out future kits! Total abuse of their customers as this kit is not simple and fraught with potential errors. My physician is not happy and now I know why they don't recommend Cologuard. Waste of time due to inaccuracy of kit. I need to speak to my physician about next steps but I'm sure it won't include Cologuard. Don't trust the cute commercial with dancing box.
Stay away! Go and do your colonoscopy!
Almost had a f'ing heart attack when a stupid nurse called and said I was "cancer positive". Further research; turns out your test results are almost 100% false-positive. Their negative is NOT reliable either. So, why did we have to do it??. I believe they are the middle men to create perfect candidates for colonoscopy and I also beive your dr receives a huge kickback out of it. Long story short!: Cologuard is the most expensive public restroom. Stay away and just go and do your colonoscopy. You will end up there anyway.
Possible Scam for Insurance Payments
Received a kit after telling them that my PCP did not order, my health insurance did not order, and I had a colonoscopy less than 2 months ago! According to a letter I received, it was ordered by a "health care organization" based in Phoenix (Equality Health) who nobody seems to know and, according to their letter, works with Medicaid recipients - which, I am not. I alerted my PCP and my insurance to not pay - this feels and looks like a scam!!
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