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ColorfullWorlds Avaliações 

8
•
O TrustScore é 3 de um total de 5

2,8

Loja de mapas
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Detalhes da empresa

  1. Loja de mapas

Escrito pela empresa

ColorfullWorlds, emerged as a beacon for those seeking meticulously crafted metal, wood, and acrylic maps. Each piece wasn't just a map; it was a masterpiece, laser-cut to perfection, reflecting our unwavering commitment to European High Standards. This dedication, combined with our agility in custom design, set us apart in the competitive market. Our dynamic design team, brimming with youthful energy and creativity, became our cornerstone. We swiftly responded to custom requests, be it a cherished hometown map or an intricate country layout. This adaptability and our keen attention to detail made us a beloved choice for map enthusiasts.

Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

8 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,8

Todas as avaliações

(8)

6 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Customer service is terrible

Customer service is terrible. The package is missing one stencil. One of the pieces is warped and the stickers are all stuck to the inside of the envelope and not usable. I have reached out by email and no response. I finally reached out by instagram and they keep saying they have not heard from their team. At this point its been about a week and no resolution.

18 de agosto de 2026
logotipo da ColorfullWorlds

Resposta da ColorfullWorlds

Hello Shilpa,

We are truly sorry for the inconvenience you experienced and for the frustration caused by this situation.

We did reply to your emails, but it seems our responses may not have reached you or may have been missed. We apologize for the communication gap.

Regarding your order, we are sorry that some parts were damaged during transit and that the package arrived with missing and unusable items. We will send you the missing stencil, the damaged piece, and new double-sided tapes so you can complete your installation properly.

Customer satisfaction is extremely important to us, and we appreciate you bringing this to our attention. We will do our best to make sure this is resolved as quickly as possible.

Thank you for your patience and understanding.

Colorfulworlds Team

Avaliado com 2 de um total de 5 estrelas

Weak brackets

Cool map, but the hanging brackets are held on by weak glue. one came off so I reglued that one back on and then the other side fell off then.

31 de julho de 2026
logotipo da ColorfullWorlds

Resposta da ColorfullWorlds

Hello Caleb,

Thank you for sharing your feedback, and we’re sorry to hear about the issue you experienced with the hanging brackets.

We’re glad you like the map itself, but we understand how frustrating it is when the mounting parts do not perform as expected. This is not the experience we want our customers to have.

We would be happy to help resolve this for you. Please contact us with your order details, and we will assist you with replacement mounting parts or any support you need to securely install your map.

We truly appreciate your feedback, as it helps us improve our products and service.

Colorfulworlds Team

Avaliado com 1 de um total de 5 estrelas

Completely unprofessional business

Completely unprofessional business. Made an order, I paid and received a confirmation that my order was seen.
After one month, I contact their support team because I have not yet received my order. Their support finds a lame excuse that there was an error with their system and they are going to send my order tomorrow. I wait 2 days, no response, I send an email again and they say unfortunately they cannot send my order because of country restrictions. UNPROFESSIONAL

4 de junho de 2026
Avaliação não solicitada
logotipo da ColorfullWorlds

Resposta da ColorfullWorlds

Dear Alexandros,

We sincerely apologize for the frustration and inconvenience caused. Due to current shipping and carrier restrictions, we are unable to deliver orders to your address in Cyprus. However, our system should not have accepted the order, and our team should have informed you much sooner.

We also acknowledge that the delayed and inconsistent communication was not acceptable. We take full responsibility for this service failure and are reviewing our checkout and support processes to prevent it from happening again.

Please be assured that no payment will be retained for an order we cannot fulfil. We are truly sorry that your experience with us did not meet the standard we aim to provide.
Kind regards.

Avaliado com 2 de um total de 5 estrelas

Looks great, falls apart

The map itself looks great, but the mounting system is poorly designed. My original panel fell three separate times, and the replacement panel has now failed as well. The adhesive and backing blocks used to mount the panel are not strong enough to support the weight of the product long-term. It’s disappointing because the map is beautiful, but the construction quality does not match the price. I would not recommend it unless the mounting system is redesigned.

16 de junho de 2026
Avaliação não solicitada
logotipo da ColorfullWorlds

Resposta da ColorfullWorlds

Hi Catalina,
Thank you for sharing your feedback. We’re truly sorry to hear that you had this experience with the mounting system.

This is not the experience we want for our customers. Your feedback is very important to us, and we will carefully review the adhesive and backing block system to improve its long-term strength and reliability.

Please contact us directly so we can find the best solution for you. We would be happy to assist you further and make this right.

Kind regards.

Avaliado com 1 de um total de 5 estrelas

Errors in labelling

Purchased two of the largest world maps. Did not get a chance to install for a year as we were renovating.
Install went well however is wasn't until a few months later that I noticed that Vancouver Island was labeled as Vancouver and Guyana was labeled as Guina- South America. Contacted company with an easy fix. First they attacked me for not bringing to their attention earlier and refused to admit their was an error.
Now they have ignored me fir resolution. Their maybe other errors.

14 de outubro de 2025
Avaliação não solicitada
logotipo da ColorfullWorlds

Resposta da ColorfullWorlds

Hi Steve, we’re sorry to hear about your experience and apologize for the frustration. We appreciate you bringing the labeling issue to our attention. Even though the order was purchased some time ago, we still want to review this carefully and help find a fair solution. Please contact us again with your order details so we can assist you properly.

Avaliado com 2 de um total de 5 estrelas

Beware of Wall Texture before purchasing

I originally loved it, but after it falling 3 times and breaking in a 6-month span, I am disappointed. I was told that because my walls have a texture, there's nothing they can do about it. All of my walls in my house are textured, so, there's no point in trying to put it back together and placing back on the wall.

17 de janeiro de 2025
logotipo da ColorfullWorlds

Resposta da ColorfullWorlds

Hi Migdalia, we’re sorry to hear that the piece did not stay securely on your textured wall. extured surfaces can affect adhesion, but we still appreciate your feedback and would like to review your case again to see how we can help with a fair solution. Please contact us with your order details so we can assist you further.

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