My delivery did not arrive, I chased it after receiving the email to review the product. I enquired as to where my order was, straight to offer of refund no explanation. I stated that I wanted the ord... Ver mais
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Veja o que dizem as avaliações
Arrived in good time. Good fit and comfortable- bought my uniform from the approx 18 months ago and still going strong - bought the jogging bottoms this time and they are a good fit. Definitely recom... Ver mais
Good delivery, excellent prices and really nice quality. I was very sceptical about the company, I usually buy from UK based companies. This company has surprised me. The quality and feel of the scrub... Ver mais
Bought it during big sale. Very good quality. Jut not familiar with top pocket angle.
Detalhes da empresa
Escrito pela empresa
COMENII® is actively engaged and committed to helping customers. We do so by continuously valuing, nurturing and growing our employees. We believe that as we grow and care for our employees with excellence, the team overflows with exceptional service for our customers. We refer to this as relational alignment: Creating synchronicity between producing and serving.
Informações de contato
4,0
Muito Bom
284 avaliações
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
great product
great product. generous size for a medium and i'm usually size 10-12.
great colour and lightweight material, would recommend
20 de dezembro de 2024
Resposta de Comenii
Thank you for your wonderful feedback! We're so happy to hear that you love the product and that the size and material worked well for you. We really appreciate your recommendation and hope to serve you again soon!
Good quality
Good quality of materials I really like it. Delivery takes ages to arrive.
18 de dezembro de 2024
Resposta de Comenii
Thank you for your feedback! We’re glad to hear you’re happy with the material and quality of the scrubs.
Resposta de Comenii
Thank you for your feedback!
I didnot yet receive the product
I didnot yet receive the product. Its been 20 days now
18 de dezembro de 2024
Resposta de Comenii
We apologize for the delay in your order. Could you please share your order number so we can look into this and provide you with an update? Thank you for your patience.
all different sizes
this is my 3rd order. the first set i was really happy with, lost just over 3 stone so my uniform was big, ordered the next size down and it was really tight. ordered another set the size up and these fit perfectly. even though the 1st set and the 3rd set are both a 2 XL 1 set is huge and the other fits nicely. makes no sense.
however the material and quality of the scrubs are really nice, just wish the sizes were all the same
18 de dezembro de 2024
Resposta de Comenii
Thank you for your feedback! We’re glad to hear you’re happy with the material and quality of the scrubs. We apologize for the inconsistency in sizing, as we understand how frustrating that can be. We will take your feedback into account to improve our sizing consistency in the future.
Resposta de Comenii
We apologize for the delay in your order. Could you please share your order number so we can check the status and assist you further? Thank you for your patience!
Resposta de Comenii
Thank you for your kind words! We strive to always provide respectful and professional service.
Awful Customer Service
I was recently sent items whose dimensions did not match the description. Customer service first refused my request for refund despite fault being theirs and have since ignored my emails. Terrible customer service and lack of accountability for faulty goods.
I will ensure I inform my healthcare colleague never to purchase from this site.
21 de outubro de 2024
Avaliação não solicitada
Resposta de Comenii
We deeply apologize for the frustration you've experienced. This is not the standard of service we strive for.
Thank you for bringing this to our attention, and we’ll work to address it promptly.
Poor customer service
I’ve been back and fourth in terms of wanting an exchange or refund on two tops and no one gets back, just ignored.
The customer service is appalling.
15 de novembro de 2024
Avaliação não solicitada
Resposta de Comenii
We apologize for the delay in responding. This is not the service we aim to provide. Please share your order number, and we’ll make sure to assist you with your exchange or refund request as quickly as possible.
Thank you for your patience!
Resposta de Comenii
Thank you so much for your feedback!
Resposta de Comenii
Thank you so much for your feedback!
Get what you see
The quality of the items is to a high standard. Wash very well,true to size. Fast delivery
18 de outubro de 2024
Resposta de Comenii
Thank you so much for your feedback! We're delighted to hear that you are satisfied with the quality, fit, and fast delivery of our items. Your satisfaction is our priority, and we appreciate your support!
Very nice fabric,stretchy and…
Very nice fabric,stretchy and comfortable to wear.quick delivery and great customer support
10 de julho de 2024
Avaliação não solicitada
Resposta de Comenii
Thank you for your kind words! We're thrilled that you love the fabric and find it comfortable and stretchy. We're also glad that the delivery was quick and that our customer support met your expectations. Your feedback means a lot to us!
The scrub is so comfortable for work…
The scrub is so comfortable for work and everyone complements me for the scrub. Nice color choice and good fit
23 de outubro de 2024
Avaliação não solicitada
Resposta de Comenii
Thank you so much for your feedback! We're thrilled to hear that the scrub is comfortable and that the color and fit are just right for you. It’s always great to know our products make an impression—happy to be part of your workday!
I was sent the wrong items
I was sent the wrong items - 2 pairs of 2XL trousers (I am 4ft11) when I actually ordered tops. The customer service is appalling and they don’t bother replying anyway. NEVER again
11 de outubro de 2024
Avaliação não solicitada
Resposta de Comenii
We're truly sorry that you feel disappointed with our customer service and will work on improving our response time to prevent this from happening again.As of yesterday, a full refund has been processed for you. If you have any further concerns, please don’t hesitate to reach out, and we will do our best to assist you.
Thank you for your understanding.
These tops are great and so cheap
These tops are great and so cheap , I usually pay at least £60 for a beauty tunic and these are just as nice
18 de setembro de 2024
Resposta de Comenii
Thank you so much for your kind words! We're thrilled to hear that you love our tops and find them to be a great value. It's wonderful to know that they meet your expectations, especially when compared to other beauty tunics.
If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Although the delivery time was long but…
Although the delivery time was long but the scrub was worth it .I loved the texture of the cloth, the colour and well packaged .
I will suggest order shades of blue for tge plus sized category .thank you
17 de setembro de 2024
Resposta de Comenii
hank you for sharing your experience with us! We're delighted to hear that you loved the texture, color, and packaging of your scrubs, even though the delivery time took longer than expected. Your feedback is truly valuable.
We also appreciate your suggestion regarding blue shades for the plus-sized category—this is great input, and we'll certainly pass it along to our team for consideration.
If you have any further questions or suggestions, feel free to reach out. Thank you once again for your support!
Excellent quality
Excellent fit material and quality, very happy with my purchase.
One of the best scrubs I have.
1 de setembro de 2024
Avaliação não solicitada
Resposta de Comenii
Thank you for your wonderful feedback! We're thrilled to hear that you're happy with the fit, material, and quality of your scrubs. It means a lot to us that you consider them one of the best you have.
If there's anything else we can do for you, please don't hesitate to let us know. We truly appreciate your support and look forward to serving you again!
Honestly the worst website to have…
Honestly the worst website to have visited. They took the money and didn’t even deliver the scrubs i ordered.
There is no helpline, no one responds to the emails. The tracking system is pathetic as is the service. Don’t waste your money on this scam website.
Update, i had to raise a dispute regarding the comenii purchase where they took money but nothing was delivered. Regardless of sending them so many emails i only received the reply back after my bank raised the concern with them. If you run an online business and think that scamming people is easy you are wrong. I’m sure this website has come across some customers who are not aware of how to deal with such fraudulent sellers and for them i would say PLEASE read the reviews it will save your money, time and energy. The good reviews are mostly by people they have sent there product to for free and it won’t serve you well because you’ll be paying. Also, i would like to bring this to everyone’s attention who are living in Uk that this company is not based in UK. I really am grateful to have a good supportive bank who chased this matter and resolved it for me by getting my refund back and for comenii i would like to say, NEVER AGAIN.
2 de outubro de 2024
Avaliação não solicitada
Resposta de Comenii
We sincerely apologize for the delay in addressing your concerns. Our team had just returned from a brief holiday, but I want to assure you that we have now replied to your email and are working to resolve the issue as quickly as possible.
Thank you again for bringing this to our attention, and we are here to help.
Resposta de Comenii
Thank you so much for your continued support! We're delighted to hear that you love our scrubs and have purchased several sets. It's always wonderful to know that our products are meeting your expectations.
If you ever need anything or have any questions, feel free to reach out. We truly appreciate your loyalty and look forward to serving you again!
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