I spoke with a gentleman called Austin Clayton, who was able to make my transition to Alinta Energy so much easier. He explained the process clearly and was most informative. I was very impressed by h... Ver mais
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I was intetested in a better deal to lower my electricity costs.I spoke to Ron who informed me with an amazing detailed alternative.At the end of our conversation I chose to switch from Origin to AGL.... Ver mais
Very helpful and friendly service. He made the switching process easy and explained everything clearly. Thank you for your support and guidance. Highly recommended Austin Clayton!
Great communication regarding charges for my bills and getting the best rate possible to help with cost of living. Great service, easy simple steps and 100% value for money.
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Não respondeu a avaliações negativas
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Very helpful and informative
Very helpful and informative
CYB is a valuabe resource for making a switch.17
CYB is a very valuabe resource for getting the BEST deal possible for both Gas & Electricity! I have been working with a young Customer Service man since September 2025 - up to now. Ron has integrity & follows up when he says that he will. Thank you Ron. He is also clear, precise & knows this company - he is able to explain every step with clarity so the switch is as seamless as possible. Because of the amazing saving on a family member's business account, I have switched over some 7 services - and all have been simple and on time. Thank you,Ron for your professionalism, clarity, pedantic attitude and for improving the bills for MY gas & electricity plus the others I recommended. You have done an excellent job!
And a big Thank You to the management at CYB for training such skilled Customer Service staff!!
I highly recomment this company to anyone wanting to have the best service possible !
At my age there was a lot to take in…
At my age there was a lot to take in however Wilson was considerate with having to repeat some things for me.
Very helpful and understanding
Very helpful and understanding. Thank you
Francis was informative
Francis was informative, well spoken and had a kind nature. He made the transition into a new electricity account very easy which made it a welcomed and enjoyable experience compared to other providers.
Very thorough
Very thorough, very friendly. I Did however find it a challenge to understanding him due to his language (indian I think) I also struggled to speak as he spoke a hundred miles an hour and I couldnt get a word in.
Best service
Quick and efficient
Quick and efficient, answered all my queries
The customer service operator was 5 ,stars
The customer service operator was fun to talk to. He explained everything and was very thorough. He wasn't pushy and listened to me and my needs.
It was lengthy but good advice was given
Alan was thoroughly professional and…
Alan was thoroughly professional and explained everything well
The experience was good.
The experience was good.
The only issue was that at times I couldn’t understand the operator.
Allan was extremely helpful
Allan was extremely helpful. His communication was very clear . He questioned & confirmed the information provided and our understanding of it. He did not rush us in making a decision . Generally very helpful.
Allan was so kind and helpful
Change over was easy
Excellent service
Gentleman excellent, easy to understand, very polite, quickly advising best way to save money
Good company i am with Energy Australia from long time
Promptly solving issues
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