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Consultus Care & Nursing Avaliações 

109
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is the third time I have had training and assignments with this truly wonderful company. Nothing is ever too much trouble. Each carer is treated as an individual, with an emphasis on making each... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lucy & Sue along with all the trainers were so welcoming & kind. They shared endless knowledge & enthusiasm. I am so honored to be a part of the ConsultUs family.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Patty Lloyd goes above and beyond. One cannot help feeling that she genuinely has your best interests at heart. Patty is deeply knowledgeable about how the company works and imparts her knowledge with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience has been amazing. Everyone at consult us was very welcoming. The staff that gave us training, namely Sarah, Susan and Imogen were just so great. Their methods of training is beyond words... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de assistência médica domiciliar

Escrito pela empresa

Consultus Care & Nursing agency is a long-established, family-run, provider of live-in carers and nurses offering 24-hour, personalised, private live-in care and live-in nursing in your own home. Since our family-led firm was established in 1962, we have stayed true to the vision of our founder, the late Mrs Anne Stevens, who knew that people feel better at home. We cover a wide variety of locations across the UK, meaning that wherever you are, we can provide care for you.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

109 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(109)

32 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

High praise

Lucy & Sue along with all the trainers were so welcoming & kind. They shared endless knowledge & enthusiasm. I am so honored to be a part of the ConsultUs family.

16 de outubro de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you for your lovely feedback Jo, we will pass your comments to our teams and welcome to the Consultus Family

Avaliado com 5 de um total de 5 estrelas

This is the third time I have had…

This is the third time I have had training and assignments with this truly wonderful company. Nothing is ever too much trouble. Each carer is treated as an individual, with an emphasis on making each of us trainees feel valued, heard and appreciated. The accommodation provided is first class with great facilities. Big thanks to Sue, Lucy, Claire, Sarah, Lisa, Dom and all the team who make up this incredible family run business. Very thrilled to be back!

12 de outubro de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you for such a lovely review. We’re delighted that you’ve returned to our training for a third time and that you feel valued, heard and appreciated.

It’s wonderful to hear your kind words about the training and accommodation. We’ll be sure to pass on your thanks to Sue, Lucy, Claire, Sarah, Lisa, Dom and the wider team.


Warm wishes,
The Consultus Team

Avaliado com 5 de um total de 5 estrelas

Highly Recommended

My experience with Consultus has been an wonderful encounter. From my very first meeting with my South African Consultant, I felt welcomed and supported. As the process unfolded and I met more of the staff in the UK, all of whom were very helpful, guiding me through the application process. Thanks to the UK recruitment team for all their work, and especially with organising correct documentation and forms - it is greatly appreciated. The warm welcome and hospitality was exceptional and the professional level of training was excellent - it has been an enriching experience - Thank You Consultus!

7 de agosto de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you so much for your review, Sharon! We’re delighted to hear that you felt welcomed and supported throughout your journey with Consultus, from your very first meeting through to your training here in the UK.

It’s brilliant to know that our recruitment team were able to make the application and documentation process as smooth as possible, and that you found the training both professional and enriching.

We’ll be sure to share your kind words with our South African and UK teams - they’ll be thrilled to hear how much their support was appreciated. We’re pleased to have you as part of the Consultus family and wish you every success in your new role!

Avaliado com 5 de um total de 5 estrelas

My experience has been amazing

My experience has been amazing. Everyone at consult us was very welcoming. The staff that gave us training, namely Sarah, Susan and Imogen were just so great. Their methods of training is beyond words. Thank you so much. To the rest of the team Sue, Lucy, and everyone else, apologies cannot remember all the names, keep up the amazing work you all do. Peter thank you for taking the time out of your very busy schedule to come and meet us personally.

14 de agosto de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you so much for your lovely review! We’re delighted to hear that you felt so welcomed and enjoyed your training with Sarah, Susan and Imogen. We’ll be sure to share your kind words with the whole team, including Peter, Sue and Lucy. We’re very pleased to have you as part of the Consultus family and wish you every success

Avaliado com 5 de um total de 5 estrelas

Patty Lloyd goes above and beyond

Patty Lloyd goes above and beyond. One cannot help feeling that she genuinely has your best interests at heart. Patty is deeply knowledgeable about how the company works and imparts her knowledge with clarity, kindness and patience.

7 de agosto de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you so much for your wonderful review, Meriel! It’s fantastic to hear how much you value Patty’s knowledge, kindness and support. We’re incredibly lucky to have her as part of the team, and we’ll be sure to pass your lovely words on to her. Best wishes, Consultus Care and Nursing

Avaliado com 5 de um total de 5 estrelas

Very supportive and informative.

Very supportive and informative.

14 de agosto de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you for your kind review, Geraldine! We’re so pleased to hear that you found our team supportive and informative. Your feedback means a lot to us. Best wishes, Consultus Care and Nursing

Avaliado com 5 de um total de 5 estrelas

First Class 5-day Training In Care

I have recently finished my 5-day training with Consultus Care. First of all, I would like to say a big thank you to our amazing trainers Sarah, Lisa and Claire. They are so knowledgeable and approachable. They bring their own personal and professional experience into the teaching, which makes everything relatable and easy to understand. The training itself is very detailed and thorough, which is extremely important when you are preparing to work as a carer. It covers everything properly and gives you real confidence for the role. Everyone at Consultus is warm and friendly. A special mention to Lucy and Sue, who always came to see us and chat every morning before training started. They genuinely asked how we were doing and made us feel welcome. The accommodation for the five days was also covered by the agency. The house we stayed in was more than just pleasant — it was very cozy, beautiful and comfortable. On the last day of training we met the CEO, Peter. We had the chance to have a chat with him. He is very down to earth and genuinely cares about his staff, clients and carers. You can really feel his warmth and compassion. I have worked with and encountered many care agencies, and I must emphasise that Consultus is one of the best. They don’t just care about the business — they genuinely care about both their clients and their carers.

Highly recommended.

7 de agosto de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear how much you enjoyed your training and, most importantly, how welcomed and supported you felt throughout your five days with us. We’ll be sure to pass your kind words on to Sarah, Lisa, Claire, Lucy and Sue.
Supporting our carers and making sure they feel confident, valued and part of Consultus from the very beginning is incredibly important to us, so your comments mean a great deal.
Congratulations on completing your training, and we look forward to supporting you on your journey with Consultus

Avaliado com 5 de um total de 5 estrelas

From the onset of recruitment to…

From the onset of recruitment to current I have experienced nothing but beautiful personalities from everyone at Consultus, always willing to help and clear up any queries I might have. The invaluable advise, guidance and support I could not have received anywhere else, I am sure. Training was informative and invaluable, of such a high standard I feel privileged to be a part of the Consultus Family now. Patty, Lucy and Sue are gems, they constantly checked on us supporting us through our first steps into this exciting new career. I could never thank you all enough. Thank you from the bottom of my heart xxx

23 de julho de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you so much for your lovely review. We're delighted to hear you've felt so supported throughout your journey with Consultus, from recruitment through to training. We'll be sure to pass your kind words on to Patty, Lucy and Sue , they'll be thrilled to hear them. Welcome to the Consultus family, and thank you for choosing to be part of our team. We look forward to supporting you throughout your career with us.

Avaliado com 5 de um total de 5 estrelas

Lucy and Sue

Lucy and Sue were a wonderful source of support to us "newbies" when we did our week's training. On a daily basis hey continually popped in during our breaks to see if there is anything they could do for us, or whether we had any issues regarding the carer house we were staying out. Both made me feel right at home. Thank you ladies, you are doing a great job.

22 de junho de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you so much for taking the time to leave such a lovely review Debbie.
We're delighted to hear that Lucy and Sue helped make your training week such a positive experience. Supporting new carers as they begin their journey with us is incredibly important, and it's wonderful to know they made you feel so welcome and at home.
We'll be sure to pass on your kind words to both Lucy and Sue.
Thank you for choosing to join the Consultus family, and we wish you every success in your new role- The Consultus Care Team

Avaliado com 5 de um total de 5 estrelas

'newbie' Consultus Carer from abroad

As a 'newbie' Carer from abroad, I would like to mention and thank the Consultus Team for making me feel part of the Consultus family..!
To Patti & Lynda for their assist with my on boarding! Lucy & Sue for their great support and guidance! The Training Team, Sarah, Claire, Imogen, Lisa, you were great, very informative and certainly know your stuff! Thank you to the entire Consultus Team who have been fantastic..!

15 de junho de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you for your lovely review Judith, we hope you enjoyed your training last week and welcome to our Consultus Team

Avaliado com 4 de um total de 5 estrelas

Elderly care in the UK

I have been working for Consultus for 30 years now. The system has changed so much. There are many more online tests we have to do as well as the practical training update. Although these can be tiresome, they are very beneficial - one can always learn something new, although travelling by train and paying for the course can be expensive too.
What has changed, is that in the past I used to give my Consultants my dates (I worked with Sue Anderson and Mrs McGee in those days) and they would fill my calendar in for the whole period.
Admittedly in those days, I would take on any challenge (dementia, hoisting, Parkinson's etc) whereas now I prefer light physical help and more companionship, if at all possible.
It seems to me that since Managed Care has been introduced, Consultus has not been as forthcoming in providing jobs as previously.
I find I have to keep on emailing or phoning to remind them of the gaps in my bookings.
I have to say, though, that in the end, they have always found me work even though at times I've had to decline certain assignments.
I have met some extraordinary people through this work, been to the most historic and interesting villages (I love to work in a rural environment) and had adventures that have stuck in my memory.
Consultus has always done their best to keep me working and I am very happy to be a self-employed carer for them.

25 de maio de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you, Heather, for your incredible 30 years of dedication and support with Consultus. We truly value the experience, compassion and commitment you have brought to your role over the years.

It’s wonderful to hear about the many memorable experiences, clients and places you’ve encountered throughout your journey with us. We also appreciate your honest feedback regarding changes within the industry and our managed care service.

We’re pleased to hear that despite these changes, you have continued to feel supported and that our team has worked hard to keep you in suitable assignments that match your preferences and experience.

Thank you again for your loyalty and continued hard work - we are very proud to have you as part of the Consultus family.

Best wishes, Consultus Care and Nursing.

Avaliado com 5 de um total de 5 estrelas

Genuine Care Throughout

From the beginning, I felt well supported by Patty’s warm, personable approach, guiding me through a clear, well-organised recruitment and onboarding process that made everything feel smooth and reassuring.

That same care was evident when we arrived at the carer house. It was comfortable, clean, well-equipped, and perfectly located just a short walk from the training venue.

The training was a superb quality - well balanced, practical, and delivered by highly skilled, warm trainers, Susan and Claire. They went the extra mile to create a relaxed, engaging space and responded with care and patience to the many questions from our very enthusiastic group!

The operations and admin teams were consistently present and supportive throughout, especially Sue and Dan, which added to a real sense of genuine interest and being truly looked after at every stage.

It was also lovely to meet Care Consultants such as Amanda and Jo, who took the time to get to know us better, including our preferences around clients and locations, which felt very thoughtful and personal.

Meeting the CEO, Peter, was the cherry on top.

I would wholeheartedly recommend Consultus Care for its professionalism, attention to detail, and genuine commitment to preparing carers well, drawn from many decades of experience.

I feel super grateful for the experience, for everything I’ve learned, and to be one of the “chosen few” who made it through! :)

15 de maio de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you so much, Deidre, for your wonderful review. We’re delighted to hear that you felt supported throughout your recruitment, onboarding and training journey with Consultus.

It’s fantastic to know that our team helped make your experience welcoming, professional and reassuring from start to finish. Your kind words about our training, support teams and care consultants truly mean a lot to us.

Thank you again for your recommendation and for bringing such positivity and enthusiasm to the experience. We’re so pleased to welcome you to the Consultus family and look forward to supporting you throughout your career with us.

Best wishes, Consultus Care and Nursing.

Avaliado com 4 de um total de 5 estrelas

Consultus Care & Nursing

I have worked for Consultus Care & Nursing for 4 + years. During this time the company encouraged and helped me to attain my NVQ level 2 and 3. They want their staff to excel. Their in-house training is excellent affording the carers the best training and knowledge to care for their clients. At any time should advice be needed, someone is on-call. This gives both client and carer peace of mind. The fact the company has been in business for over 60 years speaks volumes and personally makes me feel I am working for a well established and professional organisation dedicated in providing the best care possible to all their clients. In conclusion, Consultus is the first company to call when providing care or nursing services or a very rewarding career in the adult care industry.

21 de maio de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you, Sandra, for taking the time to share such a thoughtful review and for your dedication over the past 4+ years. We’re incredibly proud to have supported you in achieving your NVQ Level 2 and 3 qualifications and are delighted to hear that you’ve found our training and ongoing support valuable throughout your journey with us.

Providing both our carers and clients with reassurance and peace of mind is at the heart of what we do, so it’s wonderful to know this has been reflected in your experience. Your kind words about our team, training and long-standing commitment to quality care truly mean a great deal to us.

Thank you again for all the compassion, professionalism and hard work you bring to your role each day. We’re so pleased to have you as part of the Consultus family.

Best wishes, Consultus Care and Nursing.

Avaliado com 5 de um total de 5 estrelas

Outstanding

Consultus has always provided me with the opportunity to work which means so much to me. The consultants have treated me in a very professional manner and have always done their best to match me with suitable clients. It is an honour to be associated with the company and l look forward to many more years working with Consultus.

21 de maio de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you so much for your kind words and continued dedication to Consultus. We’re delighted to hear that you feel supported by our team and that we’ve been able to provide opportunities that are meaningful to you.

It’s a privilege to have such committed and compassionate carers representing Consultus, and we truly value the care and professionalism you bring to your clients. We look forward to continuing to support you for many more years to come.

Best wishes, Consultus Care and Nursing.

Avaliado com 5 de um total de 5 estrelas

What an amazing experience

What an amazing experience, right from the start, guiding with patience and care all the way, made me feel safe and secure and confident in what I was doing, before even getting to the UK to start the onsite training. The onsite training was thorough with amazing trainers, patient and professional. It’s been a wonderful start to this journey, I’ve learnt so much. Thank you to all the training and admin team. With regards to the accommodation, this was truly exceptional, very homely, superior quality. Thank you to all at Consultus!

15 de maio de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you so much for your review, Helen. We’re delighted to hear that you felt supported, safe and confident from the very beginning of your journey with Consultus.

It’s fantastic to know that both our training and admin teams were able to guide you with patience and care, and that you found the onsite training thorough and professional. We’re also so pleased to hear that you enjoyed the accommodation and found it comfortable and homely.

Wishing you all the best for the future, Consultus Care and Nursing.

Avaliado com 5 de um total de 5 estrelas

THE EXCELLENCE OF CONSULTUS CARE

IT WAS NECESSARY FOR ME TO CONTACT A CARE SERVICE TO LOOK AFTER MY WIFE WITH 24 HOUR AND AFTER REVIEWING A COUPLE OF COMPANIES SETTLED ON CONSULTUS UK.
I CONSIDER IT ONE OF MY BEST EVER DECISIONS, THE COMPANY ARE SO PROFESSIONAL , EVERY MEMBER OF STAFF THAT I HAVE MET ARE JUST WONDERFUL AND SO UNDERSTANDING. YOU ARE NEVER HURRIED AND THE LEVEL OF COURTESY IS EXEMPLORY
THE CARING TEAMS ARE TRULY COMPASSIONATE IN EVERY ASPECT OF THEIR ROLE AND OUTSTANDING IN THEIR EFFORTS TO PROVIDE A BETTER THAN PERFECT EXPERIENCE

12 de maio de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you so much for your incredibly kind words and for choosing Consultus to support your wife’s care. We’re delighted to hear that you’ve had such a positive experience with our team.

It means a great deal to know that our carers and office staff have provided compassionate, professional and understanding support throughout. We truly appreciate you taking the time to share your feedback.

Best wishes, Consultus Care and Nursing.

Avaliado com 5 de um total de 5 estrelas

10 out of 10

Carers are wonderful and go that extra mile supported by a great team at head office.
Highly recommend this company.

13 de maio de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Hi Elizabeth, thank you so much for taking the time to leave us a review. We’re delighted to hear that you’ve had such a positive experience with both our carers and head office team. Providing compassionate, high-quality care and support is at the heart of what we do, so your kind words truly mean a lot to us. Thank you again for your recommendation!

Avaliado com 5 de um total de 5 estrelas

EMMA UNDERWOOD - STAFF REVIEW

Meeting Emma as my consultant was a such a God send! She immediately made me feel at ease in the new environment and gave me the confidence boost I needed to launch a career into caring. She listened to me and heard me and has done a wonderful job matching my skills and personality type, with clients. Emma always responds quickly if I have any queries of concerns. Emma is a great asset to Consultus and their clients!

15 de abril de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Hi Sandra! Thank you so much for your kind words about Emma. It's wonderful to hear how supported you have felt so far in your care journey! Wishing you all the best, Consultus Care and Nursing

Avaliado com 5 de um total de 5 estrelas

Thank you Consultus Care

I would like to share what an absolute pleasure it was to be fortunate to complete the Induction training course with Consultus Care recently. I cannot recommend this company highly enough for their enthusiasm, professionalism and all round quality of my experience. From day 1 I was welcomed into the Consultus Care family with such warmth. The courses and subjects covered were intense at times but the staff were able to communicate each and every aspect of each subject professionally and at times with great humour. I cannot recommend this company highly enough. The accommodation provided by Consultus Care was also of a high quality and it was fantastic to meet the other trainees with whom I was able to bond with an share experiences. Thank you Consultus Care!

24 de abril de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you so much for your incredibly kind words, it’s an absolute pleasure to read such positive feedback. We’re delighted to hear how much you enjoyed your induction training and that you felt so warmly welcomed from day one. Creating that “family feel” is really important to us, so it’s great to know this came across. It’s also fantastic to hear that you found the training both engaging and well delivered. We’re really pleased that you enjoyed the accommodation and had the opportunity to connect with fellow trainees too, those relationships can be such an important part of the journey.
Thank you again for your recommendation and for taking the time to share your experience. We’re so glad to have you as part of the Consultus Care family and wish you every success moving forward.

Avaliado com 5 de um total de 5 estrelas

I have recently completed my 5 days of…

I have recently completed my 5 days of training with Consultus Care.I stayed in one of their carers house which was provided ,and was very clean and comfortable and only a short distance from their office.The training was excellent, very informative and all trainers were kind,supportive and passionate with what they were teaching Consultus Care is extremely organised and well managed. All staff from the reception upwards have been very approachable .An agency that cares about their staff was clear to see.A huge thank you to everyone at Consultus Care, including Sue,Lisa,Louise,Lucy, Imogen, Sarah and Claire.

27 de abril de 2026
Avaliação não solicitada
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Resposta da Consultus Care & Nursing

Thank you so much for your wonderful feedback , it’s fantastic to hear about your experience during your training with us. We’re really pleased that you found the accommodation comfortable and conveniently located for your time at the office. It’s especially great to hear how much you valued the training itself, our team work hard to make it informative, supportive and engaging, so your comments mean a great deal. We will pass on your kind thanks to Sue, Lisa, Louise, Lucy, Imogen, Sarah and Claire, they’ll be delighted to know they made such a positive impact.

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