I ordered a container in June 2021. They never sent my container. The last contact from Arielle Gillies was September 2021 letting me know she was still working on delivering my container. It never ha... Ver mais
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Veja o que dizem as avaliações
The unit arrived in excellent condition. Well worth the premium for a one trip container. This particular unit had not one single ding or dent that I could find, paint in great condition, interior nic... Ver mais
A empresa respondeu
Ordered two containers in May and April of this year, they are still not delivered, emailing anyone gets a kick back saying the email address may not exist or has been entered incorrectly. Multiple vo... Ver mais
100% Satisfied. Sure it took a little longer than expected however this exceeded my exceptions by far. Picture perfect container. Floors so clean you could eat off them. I would highly recommend and h... Ver mais
Detalhes da empresa
Escrito pela empresa
**COVID-19 Update 2/22/2021** Container Inventory and Pricing remains in a highly unstable environment. Our published pricing is based on our prime suppliers' inventory availability. Pricing and delivery times are subject to rapid changes based on market conditions. If your needs are critical to a specific timeline, please contact our support specialists in advance of placing an order. As of today, shipping container pricing has officially doubled in the last 120 days in some of our key markets, with rapid and unannounced price increases daily from our suppliers. This inconsistency is particularly problematic to our ability to project up to date pricing in our web-store, and the shortage of supply continues to cause delays on delivery lead times. ContainerDiscounts.com was built to be a marketplace for consumers to easily find and purchase containers online. Our platform is disruptive by design, and often not welcome by some of our competitors and suppliers. Our business model was developed to give some level of transparency and data to the consumer, to help make faster and more informative purchase decisions. Prior to this rapid change in market conditions we were executing that plan very effectively. The last 90 days has been challenging to manage supply and more importantly customer expectations. So what are we doing to correct some of these issues? - We have reduced our margins to help offset price increases. This includes setting markups at a flat rate versus pct% to better control consumer price increases. - In areas where stock is not available by our supply partners, we are offering referrals to local retailers that may have stock on hand. - We are verifying stock immediately after purchase, and presenting our consumers with available options if the exact stock is not available. - We are processing refunds as soon as funds are received from our merchant in the case of cancelled orders. We remain committed to the transparency Trustpilot offers our consumers. And while we have had some upsets over the last 90 days, we feel this platform remains the gold standard for reliable information from real customer experiences. Your continued trust in our effort to be your supply source for all things Shipping Containers is greatly appreciated, and we are all anxiously looking forward to a return to normality soon. We deeply appreciate your patience while we navigate these challenging times together. Best Regards, Alfred Harris CEO/Founder
Informações de contato
19 S Main St Ste 500, 38103, Memphis, Estados Unidos
- 8882593082
- info@containerdiscounts.com
- containerdiscounts.com
3,0
Bom
89 avaliações
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
So far so good
So far so good. Kevin was great. Fast and easy check out.
14 de agosto de 2020
Avaliação não solicitada
We found containerdiscounts.com through…
We found containerdiscounts.com through an online search for used Conex containers. They have an excellent website that walks you through all steps of the purchasing and delivery process. We received excellent customer service once we submitted for an online quote. All has gone well through the purchase. We are hoping the delivery process and the quality of the container are both excellent as well.
6 de agosto de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Thank you for the feedback, William. Now to get you that container as quickly as I can!
Sincerely,
The ContainerDiscounts.com Team
Resposta da ContainerDiscounts
Thank you for the feedback, Rick. I enjoyed making this a quick and enjoyable delivery, and experience for you.
Sincerely,
The ContainerDiscounts.com Team
Great condition and excellent customer service
The unit arrived in excellent condition. Well worth the premium for a one trip container. This particular unit had not one single ding or dent that I could find, paint in great condition, interior nicely finished with no scuffs or gouges. As an aside, Arielle was able to expedite delivery to a much sooner date than expected and Jose placed the unit exactly where we wanted it. Really well done guys!
25 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Thank you for the email as well as this feedback, Steven. I enjoyed making this a swift and enjoyable delivery and experience for you.
Sincerely,
The ContainerDiscounts.com Team
will buy another
I had a good experience. the Communication from the representative was fantastic. Container was delivered on time and the driver was excellent and a pleasure to work with. because of this experience I will be ordering another container.
22 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Thank you, Jeremy. It was a pleasure working with you and I look forward to our next venture!
Sincerely,
The ContainerDiscounts.com Team
High 5's for these guys!
The delivery came quickly and in good condition. Customer service was great and the driver was very helpful with some extra tips for container care.
We're happy campers and would buy again when the need for more arises.
13 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Thank you, Shannon! We love happy campers.
Cheers,
The ContainerDiscounts.com Team
Definitely recommend this company
Definitely recommend this company! USED containers are in perfect top notch condition! THANK YOU
10 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Thank you for the wonderful feedback, Su!
Sincerely,
The ContainerDiscounts.com Team!
Highly Recommend!
Quick service! Very knowledgeable! Driver was awesome! Priced well, would definitely use them again!
9 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Thank you, Drake! We'll be happy to have you back anytime!
Sincerely,
The ContainerDiscounts.com Team
Very seamless process
Very seamless process, Quick to respond great customer service over all awesome company!!!
7 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Thank you, John! We think you're awesome too!
Sincerely,
The ContainerDiscounts.com Team
So far it’s was easy order was placed &…
So far it’s was easy order was placed & I was contacted the same day...we’ll
See how delivery goes...
7 de julho de 2020
Avaliação não solicitada
really went smooth
really went smooth. Ed, who dropped the container off was fast, friendly and efficient. Real good guy. Ari was great too, she was kind and helpful.
6 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Thank you, Dave! Customer service is so important to us! We are happy to hear both internal and external experiences were pleasant for you.
Cheers!
ContainerDiscounts.com
Team
Good prices
Good prices, easy to deal with, great delivery. A bit lax on communication, but overall I would use them again, I'm very happy with the 2, 20' containers I purchased.
4 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
We appreciate your feedback, Douglas!
Sincerely,
ContainerDiscounts.com
Team
Wham Bam
Wham Bam, quick and easy! Great communication and the WWT container’s condition was as advertised.
4 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Love the feedback, Stephen! Thank you!
Sincerely,
ContainerDiscounts.com
Team
The price was reasonable but
The price was reasonable and the delivery was quick. However the container smells so bad we are unable to use it. When we called to find out how to get rid of the smell we were unable to talk to anyone and no one would call us back.
3 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Hi David,
Really sorry to hear your container was not up to par. The feedback you've provided is critical to us learning about the experiences our customers have post delivery. And will hopefully allow us to improve our customer service techniques as we continue to grow our business model.
So what about your actual issues? Let's talk about the odor first. Over my 20 plus years selling containers, this problem has popped up occasionally. The cause as you can imagine is spillage of various things inside the container, that seeps into the wood floors. This is just a part of a Shipping Container's life moving cargo for sometimes 15+ years before it's retired and sold into our resale market. We have no standardized answer for how to cure this. We've personally had some success power spraying the floors and using aggressive cleaning agents to mitigate the odor...but this is honestly hit or miss. What has been a little more effective, after completing the cleaning, is to paint the interior container (including the floors). Both of these options ultimately are masking the odor and may not get rid of the odor entirely. The best option in our opinion is to replace the floor boards. This can be costly. And unfortunately, since our suppliers will not give us any credit toward a "bad odor" in the container, it s not part of the condition guarantee. We are however willing to explore some correction options with you to correct the issue.
Secondly lets address the poor customer service. We are 100% responsible for timely response to customer service requests, which did not occur in your case. Going forward, we'd prefer you email us at support@containerdiscounts.com for faster response (but thats' no excuse). Send us an email and I will make sure you get some help sorting out the bad odor issue the best we can.
Thanks David, we appreciate your business and trust, and look forward to helping you get squared away.
Best Regards,
Al Harris
CEO/Founder
ContainerDiscounts.com
D. 615.283.7701
E. al@containerdiscounts.com
Container was excellent
Container was excellent, exceeded my expectations, delivery guy was also excellent.
3 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Awesome to hear, Larry! We love excellent customer service and choose our shipping partners wisely! Thank you for the feedback!
Sincerely,
ContainerDiscounts.com
Team
20 ft
I love the container. Great shape and doors work perfect- even a perfect paint job in white, which is not the color I requested, I wanted it in tan (to match house and shop) that’s why I say 3 of 5. Overall I’m fine. Could even rate a 4. Trying to save to get another
2 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Thank you Todd! We cant wait to do business with you again!.. We'll be sure you get the correct color next time!
Sincerely,
ContainerDiscounts.com
Team
Resposta da ContainerDiscounts
Thank you, Manuel!
Sincerely,
ContainerDiscounts.com
Team
Yes they are excellent and the…
Yes they are excellent and the containers are very nice just what I expected
2 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Thank you, Bill!
Sincerely,
ContainerDiscounts.com
Team
Great service!!! Thank you.
Price was right. With a dent but that did not effect what i was using it for. Kevin Bell was excellent. If i ever need another container i will give Kevin Bell a call back.
2 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Awesome!! We love Kevin too!
Sincerely,
ContainerDiscounts.com
Team
Good product great communication
2 de julho de 2020
Avaliação não solicitada
Resposta da ContainerDiscounts
Thank you, Charles!
Sincerely,
ContainerDiscounts.com
Team
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