Excellent service from the welcome in the wine bar/shop in Wandsworth to the ordering and delivery of the excellent quality wine ageing cabinets all in place and filled before the next heatwave hits... Ver mais
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Amazing quality and service from order to installation, thank you! Customer service arranged to delivery earlier than planned to fit my schedule. The delivery went perfectly, the two delivery men were... Ver mais
Delivery was smooth and loving the wine fridge. Great customer service - responsive and helpful. Eg. Emailed beforehand to ensure the fridge would fit down steps and through corridor.
I did plenty of research and decided to go with Coolersomm. The communication was clear and immediate which lead to a hassle free delivery and installation. The delivery guys placed the cooler exactly... Ver mais
Detalhes da empresa
Escrito pela empresa
ABOUT COOLERSOMM The ultimate wine resource set up by and for wine lovers. Here at CoolerSomm we aim to provide the trade, student and committed wine lover with the highest quality wine coolers, fridges, glassware, corkscrews and wine preservations systems at the very best prices.
Informações de contato
20-22 Wenlock Road, N1 7GU, Islington, Reino Unido
- 020 3627 2644
- sarah@coolersomm.com
- coolersomm.com
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Ordered a Climadiff
Ordered a Climadiff - 294 Bottle Wine Ageing Cabinet - RESERVE 300XL from Coolerscomm. Seems excellent value for a large capacity no frills long term storage / ageing solution. Friendly and efficient service, helpful advice and quick and attentive delivery on chosen date from Bishopsgate. So far extremely satisfied!
Climadiff Fridge from Coolersomm
Just had a Climadiff fridge delivered from Coolersomm. Excellent service from ordering with ease online, timely delivery and friendly after-sales. So far, very impressed with the fridge - quiet, looks good, impressive features for the price point. All in all, a very happy customer!
Very pleased
Well priced - good communication - quickly delivered and nicely followed up. Very pleased
Great service
Great service, fridge does what it should and the delivery team couldn't have been more accommodating. Really quick responses to questions and a nice bunch to do business with.
Disappointing aftercare
We had a beautiful wine cooler delivered less than one year ago. The service was quick and professional. However, within the first 12 months, the fridge has already broken. In reporting the fault nearly 4 weeks ago, we are still waiting for an engineer to come and fix it. The parts have only just arrived directly to us but no engineer! Slightly disappointing service after a good start!

Resposta da Coolersomm
Bought two wine fridges from different…
Bought two wine fridges from different brands and had two old fridges removed on the same day. Delivery drivers excellent and help choosing the dual zone very knowledgable.
I just bought a fridge from the team at…
I just bought a fridge from the team at Cooler Somm. Totally amazing stuff. I love my wine solution, temperature, and wine storage. It’s the envy of all my friends.
Customer service first class
Customer service first class, got my questions answered on Easter Sunday and next day delivery.
Excellent communications and support
Excellent communications and support. Quick order processing and dispatch. Will purchase again in the future
Ordered a wine fridge on the Monday
Ordered a wine fridge on the Monday, delivered by Thursday with a free bottle of Bolinger champagne too. Vestfrost looks good, delivery team were helpful but arrived a few minutes later than the call they left. Looking forward to using it.
Delivery not completed timeously
After receipt of my complaint that delivery had not occurred within the timeline advertised, I was immediately contacted by Coolersomm in order to address the issue with their delivery agent.

Resposta da Coolersomm
Best priced wine selection and a quick…
Best priced wine selection and a quick delivery service. We've ordered four times including a wine fridge, glasses, corkscrew and now wine and never been disappointed.
Fantastic experience from ordering to delivery
Good product- what we wanted at a more affordable price point than many places I looked at. Looks fantastic and has all the features we wanted. Great communication from the company about delivery. Fast delivery by a very courteous duo who brought the fridge to the room I wanted and removed all packaging from property without any prompting. Highly recommend.
Good communication from the start as…
Good communication from the start as hadn’t noticed fridge was on back order. Was told when it was due to arrive and kept updated as to final delivey. The £50 voucher to spend on wine is a very nice touch
Ordered two Swisscave fridges to be…
Ordered two Swisscave fridges to be delivered offshore. Nothing was too much trouble, expert help from Sarah and Emily who helped with extra shelves and advice on maintenance whilst abroad with the units.
Good advice on cooler choice and…
Good advice on cooler choice and organisation of delivery, which was undertaken without fuss and by two very accommodating and polite gentlemen
A paradigm shift
Constantly updated status reports from the moment of purchase to the time of delivery in addition to direct topical communication from the Company’s Managing Director. A paradigm shift in customer service to a level I have not witnessed in 40 years of retailing.
Brian Moran
Very good price for two Riedel…
Very good price for two Riedel Bordeaux-type wine glasses. Arrived quickly and was excellently packed to avoid damage. Would buy again.
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