Co-op Insurance Avaliações 

4.657
•
O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Couldn’t do it on line - triesd the phone but the robot woman couldn’t understand the word yes , Then I waited 15 mins to get answered without any indication of how long the wait would be - really p... Ver mais

Avaliado com 5 de um total de 5 estrelas

Elaine was totally brilliant on the phone. I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote. All... Ver mais

Avaliado com 5 de um total de 5 estrelas

My partner and I are now in the pensioner years and I have a health condition so I shopped around a bit for cruise travel insurance, Some companies wanted over 220 pound for a week which was ridicu... Ver mais

Avaliado com 5 de um total de 5 estrelas

From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Companhia de seguros
  2. também em
  3. Agência de seguro de vida
  4. Agência de seguros domiciliares
  5. Seguradora de Animais
  6. Seguradora de Automóvel
  7. Seguradora de Viagem

Sobre Co-op Insurance

Escrito pela empresa

Protecting what matters most

Co-op Insurance has been protecting what matters most to people for over 150 years.

We see insurance as an opportunity to make a positive difference all over the UK.

We offer a wide variety of insurance including:

Supporting communities, it’s what we do

We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.

Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.

Our Co-op values

Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.

We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.

Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.

With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(4.657)

1.146 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy on line form… even for me..🤣…

Easy on line form… even for me..🤣 medical question straight forward … happy with quote …
Of course you never want to claim and you can only really know how good they are when a claim is needed .. but I feel confident after filling form on line and then speaking them to confirm I had done everything correct.. lovely and informative staff… and all ailments covered.. Thank you..

3 de setembro de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon Carol,

We are so pleased to hear that our online form was easy to navigate and that you found our medical questions straightforward. It's wonderful to know that our team provided a helpful and informative experience, making you feel confident about your coverage. We truly appreciate your kind words and positive feedback!

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

Easy to sort out.....

3 de setembro de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon,

We're truly glad to hear that you found everything straightforward. Your positive feedback is greatly appreciated.

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

Milanta was extremely helpful

Milanta was extremely helpful, professional and knowledgeable and I cannot thank her enough. If all co op employees are like her I commend them

3 de setembro de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon David,

We're so happy to hear about your positive experience with our team member! We truly appreciate your kind words and positive feedback.

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

Great srvice

2 de setembro de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon Stephen,

We appreciate your kind words and hope you enjoy any future travels!

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

Great value for money.

Great value for money.

29 de agosto de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon Ray,

We're truly happy to hear you found our offerings to be a great value. We appreciate your positive feedback.

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

Straight forward

Straight forward, easy to fill in details, and paperwork emailed very quickly.
5 stars 🌟

1 de setembro de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon,

We're so glad to hear that you found our process straightforward and efficient, and that the paperwork was delivered quickly. We appreciate your kind words!

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

Fast easy and straightforward……

Fast easy and straightforward… reasonably priced too!

1 de setembro de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon Tracy,

We're so glad to hear that you found our service fast, easy, and reasonably priced. We truly appreciate your positive feedback!

Kind regards,

Zaynab

Avaliado com 4 de um total de 5 estrelas

Thought that the Co Op was the best…

Thought that the Co Op was the best value for money but still expensive!

31 de agosto de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon George,

We appreciate your feedback on our value. We understand your concerns about pricing and are always working to offer competitive options.

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

Renewal done right

As well as good value, renewal is straightforward and done in a few minutes, all well explained.
A lesson to some other providers !

1 de setembro de 2026
Avaliação não solicitada
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon,

We're so happy to hear that you found our renewal process straightforward and well-explained! We appreciate you sharing your positive experience.

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

I found Michael to be very efficient…

I found Michael to be very efficient and helpful. He had a very nice manner.

2 de setembro de 2026
Avaliação não solicitada
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon Ethel,

We're so happy to hear our team member provided such efficient and helpful service with a kind manner. Thank you for your wonderful feedback!

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

done it all on line

done it all on line

31 de agosto de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon,

We appreciate you taking the time to share your experience with us. We are glad to hear that everything was completed online.

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

Happy Chappy

Absolutely brilliant all-round service from start to finish

30 de agosto de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon David,

We're so glad you had a brilliant experience with our service from start to finish. We truly appreciate your kind words!

Kind regards,

Zaynab

Avaliado com 4 de um total de 5 estrelas

The ease I could move around the site

The ease I could move around the site, the information supplied together with keen pricing. I have always found the coop good value for money.

30 de agosto de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon Kelvin,

We're so glad to hear you found our site easy to navigate and appreciated our clear information and competitive pricing. We always aim to offer great value!

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

Very user friendly on-line website

Very user friendly on-line website. I found what I needed quickly & obtained an annual travel policy at a reasonable price. Hopefully I will not need it but as with all insurance it gives peace of mind.

29 de agosto de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon,

We're so glad to hear you found our online website user-friendly and were able to secure an annual travel policy quickly at a reasonable price. We understand the peace of mind insurance provides, and we appreciate your positive feedback.

Kind regards,

Zaynab

Avaliado com 4 de um total de 5 estrelas

Competitive price

Competitive price. Clear and easy transaction with good cover.

29 de agosto de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon Sam,

We're glad to hear you found our pricing competitive and the transaction clear. Thank you for your positive feedback!

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

Regular customer

First class. Got what we needed at a good price. Hope we don’t need you but nice to know we have the security of a well respected company

29 de agosto de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon,

We are so pleased to hear we could provide what you needed at a good price. We appreciate your kind words about our company's security and reputation. Thank you for your positive feedback!

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

Offer exactly what I wanted

Offer exactly what I wanted with an easy questionnaire form to complete. Very reasonable priced for all that was included.

29 de agosto de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon,

We're so glad we could provide exactly what you needed with our easy questionnaire. We appreciate your kind words about our reasonable pricing!

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

Spot on easy to use thanks

Spot on easy to use thanks

29 de agosto de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good Afternoon,

We're so happy to hear that you found our product easy to use! We truly appreciate your positive feedback and thank you for taking the time to share your experience with us.

Kind regards,

Zaynab

Avaliado com 5 de um total de 5 estrelas

Excellent service policy was through in…

Excellent service policy was through in no time from paying.

29 de agosto de 2026
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Good afternoon,

We're so happy to hear that our service was efficient and that your policy was processed quickly. We appreciate your kind words!

Kind regards,

Zaynab

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais