Corporatecommercialsurveyors Avaliações 

Corporate Commercial Surveyors has been handling my Business Rates adjustment claim since 2024. The case is still pending and being worked on by the team so I can’t yet speak fully to the outcome or recommend the company with conviction, but I can say that my dealings thus far with CCS, have been professional. The case handlers demonstrated themselves to be knowledgable and able to explain patiently and concisely the status of my case during the lengthy process where there can be months at a time with no news or visible progress. Where there was a disagreement in the handling of my case, the issue was resolved confidently and with empathy, and an agreeable resolution was reached in a timely manner (thanks particularly to member of the pre-escalation investigation team, James Mellish), which prompted me to write this review. I eagerly anticipate the resolution of my case.

My experience was good throughout, customer service was spot on, I had a few questions which were quickly answered. Many thanks Charles

I have just had a brilliant conversation with Louise who was so helpful and explained not only their process but the VOA process. Louise so helpful and patient in explaining that gave me comfort that I now understand fully. The customer service demonstrated by Louise was excellent.

Louise has been most helpful in advancing our claim, despite the opacity and needless complexity of the VoA's on-line systems.

Corporate commercial surveyors have saved me alot of money in the last rate period and now the rates have been reviewed I am confident they will perform well again. Charles Grant-Peck has been very helpul and made the whole process stress free. I can recommend this company.

Fantastic service… I’ve had a number of companies continuously calling about Business rates to the point where I stopped listening and would just hang up. Corporate commercial surveyors were recommended to me and I can see why. No pressurised selling tactics, just clear cut honest advice. Would definitely recommend to other businesses.

Good communication throughout - and they secured me a refund of almost £5000!

Well Louise had helped us out so much and she is a true asset to this company, would recommend to everyone

Very helpful and prompt response to any queries

Easy to deal with and very helpful always happy to
take your call.
Also very helpful when trying to complete on line
gateway form.
Rosie is very helpful and professional

Fantastic rate reduction secured
We were skeptical at first when approached about our business rates, but Corporate Commercial Surveyors did a fantastic job. They identified an error in our valuation and handled the entire appeal process with the VOA. We ended up with a substantial refund and lower monthly rates moving forward. Highly recommend their servic.

Finance team helpful, good and easy to deal with.
Rest of the company not so helpful and responsive. Customer facing focus needs to be improved.

I was mildly panicking trying to navigate the government portal and upload our information, but Lyndsey on the registration team was brilliant. She listened to my concerns, kept me calm, and guided me step-by-step through the process. The customer care here is exceptional, and they truly understand how confusing this admin side can be for business owners. Excellent company to work with.

Really happy with the service and support I got from Rosie

Having responded to marketing email a meeting and visit was arranged within hours. Promised significant saving, however once the contract was signed we experienced significant issues with communication, delays, and overall service quality, leading to frustration and extended waiting periods. Emails weren't responded to and no savings materialised. The communication only improved once we looked to cancel the contract and payment was due - the irony !!
Can't help thinking this is a somewhat of a scam

Thank you to Corporate Commercial Surveyors, and specifically to Rosie and Charles Grant. Rosie was excellent and very supportive during our initial onboarding. Charles then took over as our caseworker and has been extremely professional, communicative, and helpful from start to finish.

Just wanted to leave a quick review to say thank you to Rosie Morrissey. She was excellent today in helping us set up our VOA account for our business rates review. She made sure everything was filled out accurately, saving us a lot of time. Very quick, professional, and reassuring.

Fantastic rate reduction secured We were skeptical at first when approached about our business rates, but Corporate Commercial Surveyors did a fantastic job. They identified an error in our valuation and handled the entire appeal process with the VOA. We ended up with a substantial refund and lower monthly rates moving forward. Highly recommend their service

I was initially a bit skeptical about whether we were actually owed any money back on our business rates, but CCS made the entire process incredibly straightforward. Their team took over everything from start to finish. All we had to do was provide a few initial pieces of information, and they handled the rest with the local authority. The communication was excellent throughout, with regular updates so we were never left wondering what was happening. Highly recommend their services if you want a hassle-free audit.