CMG Avaliações 

Took in my S1000R for a service at Cotswold Motorrad and immediately made to feel welcome by Alex on service.
Bike turned around quickly and happy to make myself comfortable in your great rest area.
Always a pleasure visiting Cotswold BMW and all salesman happy to chat. (including Steve👍)
Very easy booking in my bike over the phone and done and dusted in under two weeks.
Rode 132 miles to this dealer from my home in West Wales as I knew I would be looked after properly.

Went back to my local Cotswold BMW in Cheltenham because while under warranty I had new rear pads fitted in December 2021 and they required renewing in Feb 2023. Even though the pass before the renewal last nearly 30,000 miles and I have had the car for 2 years he blamed my driving style. My car was booked into a garage for a full front and rear pad change with a Ex BMW mechanic and he did not do the rear pad change as he said I should question whether they were actually changed in 2021. No help from Cotswold BMW if we look at it we will charge you. He even said they might of changed them when you bought it but went quiet when I said I bought it from BMW check the computer which he did. Also be careful your pad light come on with approx 4-5000 miles wear still on them. Poor service and attitude. Very disappointed

Impressive BMW dealer, easy to deal with but with poor customer after sales service. A short time after collecting my car I found that the sreen washers were faulty. My local BMW dealer diagnosed that washer bottle filters were blocked due to incorrect ot mixed fluid types being used. Cheltenham BMW said that the car was OK when it left them, implying that I had caused the problem. They eventually conceded and offered to sort out the issue if returned the car to them, a round trip of 160miles. I'm disappointed that they wouldn't authorise my local BMW dealer to do the work.