Cottonxl Avaliações 35

I would give zero stars if that were an option. Ordered what I thought was a pair of Taos brand sandals - and though discounted they were NOT cheap!! The ad shows the Taos logo on the shoes in the ad, and claims they are real leather. HAH! Neither was true. What arrived a month after ordering was cheap "plether", poorly crafted, on a crappy sole. They offered me a 15% refund (that's less than I paid for shipping.) And when I complained they stopped replying. This site is 100% SCAM and should be taken out!

I would give this company .5 of a star of possible. The outfit I ordered was awful. The fabric felt weird and the top and bottom were from different dye lots. Customer service sucks and will only offer 15% refund. The really big issue is they are using Nordstrom to click bait their horrible company. The image comes up as Nordstrom and then you are redirected to CottonXL. I thought I was shopping at Nordstrom and they were featuring a designer. I hope they are sued and I'm out around 100.00

The items I received are nothing like the items on the ad. The pink shirt I received was %95 n spandex instead of %100 cotton and linen. The black shirt did not have batwing sleeves as advertised. They want me to send $20 more for shipping to get my money back. Not happy at all n will never buy from them again! So disappointed!

The clothes are NOT as advertised. I bought 4 items that were described as cotton and/or linen but each item was nearly 100% polyester and made of low quality materials and terrible construction. There’s an email given on the website to begin the very complicated and lengthy return but it doesn’t exist. If returns were possible you have to pay for shipping - to China? - and a restocking fee.

DO NOT EVEN THINK ABOUT ORDERING FROM THIS COMPANY. The poor reviews are certainly warranted. This is the worst company I have ever had the displeasure of doing business with. They sell cheaply made undersized Chinese trash. The lie about the regular price so as to make their discounted price sound like a bargain, when that cost is still overpriced. Don’t be fooled by the “Last day of the 70% discount”. That discount is permanent and they couldn’t sell their trash at a higher price. They don’t honor their posted return policy. Totally disreputable company and should be put out of business. You can get better merchandise from Amazon, at lower prices and they honor their return policy. Hopefully my letter to the Department of Consumer Affairs and Better Business Bureau will help to put them out of business permanently. They owners need to be put in jail. Can’t stress it enough. KEEP AWAY FROM THEM!!

Not to be a classic scathing reviewer, but if I could give 0 stars I would. This company is clearly a scam and has no intention of garnering true customers, rather just getting as much money as they can and making the process as difficult as possible. I’ve been trying to talk to customer service for 5 days now, about 6 emails back and forth and after consistently saying “I want to return” they keep trying to get me to keep the items in exchange for a discount code. The amount of unprofessional behavior is ridiculous and unmatched to any company I’ve ever come across. DO NOT SHOP HERE

Cottonxl is refusing my return as they say "due to the high cost of shipping, we do not accept returns unless
it's a quality issue." If the items do not fit you or you do not like the quality (which is not good linen) they are refusing to accept the items back. They'll offer you a 20% discount if you want to order another size. They are not a reputable company and their products are not what they claim them to be.

What a joke of a company. I ordered 2 dresses and in the description it says they are made from 100% cotton, when they came one was made of nylon and the other polyester. The colors didn’t match the pictures. And now they won’t give me a full refund.

my order was JUNK and their return policy is non existent! I could have kept it with them refunding me 10,20,30,40% of what I paid which was almost $100. I declined each offer and turned to PAY PAL to intervene, and they found in favor of this CRAP COMPANY !! So, I now have this item and I am out $100 ! DO NOT ORDER FROM COTTONXL !!! Their ad starts making you believe it is Nordstrum merchandise, BEWARE !!!!!

I purchased a pair of men's shoes. Very poor quality. Immediately the lacings broke when I first tried to tichten the shoes.

this company had no place to communicate with them , provided no updates/shipping and then refused to accept a return!!!
It is a wonder that they are able to maintain a business! Disgusting

As others have stated, I ordered linen pants sets from what I thought was Nordstrom that look more like scrubs than elegant travel clothes. The button holes are too small for the buttons and the material is cheap. It took a long time to arrive and there is no return label. Their site says to send a request to their support address for a return label but my email was returned as undeliverable. I sent an email to their service address but have received no answer. So far my conclusion is that I just lost $180.

Long shipping time, poor quality and poor customer service. I’ve been trying to return my items for a week and they will not reply! DO NOT PURCHASE FROM THEM!

Long time to receive order.
For the cost-I expected something much better quality,
Sandals were crammed into a bag, arrived bent and deformed. Very poor quality materials. Thin soft plastic straps and very hard base
Clothing made of cheap material as well. Says linen--- cant be.
The 'linen' 2 piece looked so comfortable on line-it doesn't fit the pic.
VERY bad sewing - and didn't use same color thread as item.
Waiting to see how quickly the refund happens.

DO NOT BUY FROM THIS COMPANY.
I ordered a linen dress ($55.98) from this company. The dress didn't fit and I wanted to return it for a refund. The site they gave was shut down but I was able to contact customer service via email. The company required photos of the item and packaging which I provided. They then said I would have to pay for shipping (they est. $20) and said it would take a month. They suggested I donate the item and in exchange they would give me a coupon for 15% off my next purchase. I told them I did not want their coupon, will never purchase from them again, and would rather pay the shipping cost than give them my money.

Ordered a navy linen outfit that was of such poor quality, you could see through the cloth. The items look nothing like the higher quality items in the photos. I am waiting for customer service to respond to me so that I can return them and get my refund. Probably wishful thinking.

I’m only giving this 1 star because 0 isn’t an option. Buyer beware: I ordered items in a size small and they are huge. I followed the instructions, sent pictures, etc. and requested return instructions. They informed me that the “dimensions of the product are correct,” said that I could “refer to the size chart” and “given the high cost of international shipping,” they “do not accept returns or exchanges unless there is a product defect.” I will now learn how to determine country of origin before ordering anything online again.

Ordered some sandals that took 3 weeks to receive (after reminding them a couple of times). Finally received and product was totally misrepresented. Extremely poor quality and the "superior arch support" as promised was nonexistent with soles thin and hard. Sandals also have no manufacturer, no size, nothing printed as usual on the product.
I contacted them to return them but in the end was told I could either give them away or just absorb the loss as they couldn't be returned, though they would give me a 15% discount on my next purchase! Total scam!

I highly recommend to avoid this company.
“ Given the high cost of international shipping, we do not accept returns or exchanges unless there is a quality defect.”
So, basically if you don’t like the fit you’re stuck. Think twice.

I ordered batwing sleeve linen and cotton pants set. This setvisn’t whats advertised. It’s supposed to be made of cotton and linen but there’s no linen in the material. It’s cotton cousin. Very thin material. The style is not what was said different style sleeves. This is a big ripoff don’t waste your time and money.