countrywidemortgages.co.uk Avaliações 

34
•
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Very friendly and kind service up until the point I was informed of their 'mandatory' lifetime fee of £599. During a presentation I received I was informed this was optional. Further personal research... Ver mais

Avaliado com 1 de um total de 5 estrelas

Maciek Starczewski- provided an absolute terrible customer service once he realized he couldn't help me with my mortgage. We went through an application and I didn't hear back from him, presumably bec... Ver mais

Avaliado com 5 de um total de 5 estrelas

Rahul Jerome at Countrywide Mortgage Services was extremely knowledgeable, professional and responsive from the very beginning. He took the time to understand our circumstances, explained the... Ver mais

Avaliado com 5 de um total de 5 estrelas

We would like to call-out the excellent service we received from Gemma F at countrywide. Strong experience and knowledge, cares about her clients, we look forward to working with her again when it com... Ver mais

Detalhes da empresa


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

34 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,0

Todas as avaliações

(34)

18 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Service - Countrywide Cannock

We had a great service from Simon at Countrywide in Cannock. We got our mortgage in principle offer the day after our first meeting with him. Once we had an offer accepted he dealt with everything quickly and efficiently and everything went smoothly. He also recommended the solicitors we used and they got everything completed in 7 weeks so we couldn't be happier with the whole process.

31 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Utterly Disappointed and Stressed

Utterly Disappointed and Stressed - Avoid This Service!
We chose to use the in-house mortgage and insurance services, hoping for a smooth and integrated experience. This turned out to be a significant mistake.
The process was anything but seamless. We experienced:
Repeated changes in mortgage consultants with no proper handover, leading to a complete restart of our mortgage application.
A failure to respond to the lender, causing unnecessary delays.
Being provided with an incorrect insurance quote.
The shocking discovery that none of the agreed-upon insurance policies detailed in the Statement of Demands and Needs were put in place, despite assurances to the contrary.
It seems that once payment is made, the service only deteriorates with each passing day. We are now in the unacceptable position of having a substantial mortgage with absolutely no associated insurance coverage. This oversight has caused us significant stress and undermines the very reason we opted for an "integrated" service.
Despite our repeated expectations for a smooth process, we encountered a catalogue of errors and omissions. Promises were made and not kept, and communication was poor. When escalated to their management, no corrective actions were taken.

Do yourself a favour and look elsewhere for your mortgage and insurance needs. Our experience has been one of profound disappointment and considerable distress. We strongly advise against using this service if you value a smooth, efficient, and accurate process, especially after you've paid for it.

We are now left to urgently rectify their mistakes. Avoid the same headache.

7 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointing Experience with Mortgage Services at Bridgfords Leeds

I engaged Bridgfords Leeds for mortgage services and was required to pay over £1,000 upfront to access a “lifetime free mortgage application” scheme. Despite this significant payment, the service I received was very, very subpar.

Communication was a major issue; my calls and emails often went unanswered, leaving me in the dark about the progress of my mortgage application. The process dragged on for nearly three months, only to end in a decline without clear explanations or guidance on alternative options.

Given the substantial upfront fee and the lack of transparency and support, I cannot recommend Bridgfords Leeds for mortgage services. I hope others have a more positive experience, but I advise caution based on my own.

8 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never use this company! While there are many other good ones. I received my agreement in principle from other company within 2 days. Way more professional and efficient!

Rubbish company I would never recommend it to anyone. Poor service, unprofessional knowledge (they even don’t know what product I can apply for), zero responsibility.
I have had the meeting with their advisor one month before and still waiting for the right product they are finding for me. Even I have emailed them twice to chase it, they have never responded.
Just waste of my time. What a shame!

19 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

🌟🌟🌟🌟🌟 Five-Star Review for Mr

🌟🌟🌟🌟🌟 Five-Star Review for Mr. Sulakhan Poonia at Countrywide Mortgage Services!

We are incredibly grateful for the outstanding service provided by Mr. Sulakhan Poonia at Countrywide Mortgage Services. From securing our mortgage in principle to guiding us through to completion, he was there every step of the way, making the entire process smooth and stress-free.

His professionalism, expertise, and dedication were truly remarkable. He patiently answered all our questions, provided clear and reassuring advice, and ensured everything was handled efficiently. His support made what can often be a daunting process feel seamless and straightforward.

If you’re looking for a mortgage advisor who is knowledgeable, reliable, and genuinely committed to helping his clients, we highly recommend Mr. Sulakhan Poonia. Thank you so much for all your hard work—we truly appreciate it!

Mrs M Thakoor

26 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AWFUL! TERRIBLE COMMUNICATION

Terrible experience with Norwich & Attleborough office. Awful communication, either not responding to emails, returning calls or calling us gone 5pm so if we missed the call and called back they wouldn't answer. Broker went on holiday for 3 weeks and only told us the day before he left. Was advised someone would pick up during absence which only happened after chasing for over a week and was then told that half of the work hadn't been completed and wrong advise/information given. When said broker came back from holiday we never heard from them again. The whole process went on for 2 months. I would say they lack access to the best mortgage deals after working with another company who got us an amazing offer and had great communication throughout the process. I would not reccommend!

21 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jade was Amazing! Highly Recommended!

Thoroughly impressed with the outstanding service provided by Jade from the Chorlton Branch in Manchester.

From the start, Jade was incredibly helpful, guiding us through every step of the mortgage process with patience and expertise. Her knowledge and dedication made what could have been a stressful experience, smooth and straightforward. We couldn’t have asked for a better advisor and are extremely grateful for her support.

If anyone is looking for a mortgage or advice,Jade and Countrywide Mortgages come highly recommended!!

JU & AL

8 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jade mortage broken in Chorlton…

Jade mortage broken in Chorlton Bridgford branch was amazing from zero I know the property until I bought a property. I feel so confident and relax about it. Thanks Bridgford sales team as well. A
Good team 👏

12 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I can highly recommend the mortgage broker

I can highly recommend the mortgage services provided by Arwel from the Caernarfon branch, looked after us from start to finish. Always pleasant and approachable nothing was to much trouble. All in all a first class service.
Highly recommended broker
We will definitely by engaging his survices in the future

29 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Laurence Pulford: highly recommended

I have been dealing with Laurence Pulford in relation to two mortgages and I've been really impressed with his service on both.

He is proactive, friendly, pragmatic and has really worked to keep my best interests at the core of everything.

I hope to work with him in the future.

14 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wrongfully (illegally) told we would…

Wrongfully (illegally) told we would only be able to make an offer on our flat if we used the estate agents in house mortgage broker.
He also took ages to reply when we agreed on a mortgage and then it expired and had to use a more expensive one.

17 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had the pleasure of meeting David To…

I had the pleasure of meeting David To at Countrywide mortgage services, who gave an informative presentation of the service that is provided, and different mortgage options.
After the meeting, I had a clear understanding of my options, and I was able to make an informed decision of how to proceed.
David is knowledgeable, and his professional approach reflects the company ethos.
I would highly recommend utilising countrywide mortgage services.

2 de maio de 2023
Avaliação não solicitada

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