I was being charged for something I used one time and thought I canceled it. Apparently it was an old account that was canceled not the current one. I didn't like that I was not being notified of the... Ver mais
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Veja o que dizem as avaliações
I found a charge from this company that I did not knowingly authorize. Apparently, I had mistakenly done so a month or so ago. I thought I had paid for a one-time use and ended up being subscribed.... Ver mais
I mistakenly signed up for the subscription but the agent not only cancelled the subscription with re-curring charges but also gave me a refund for the subscription fee I was charged today. I am very... Ver mais
Katherine was amazing and was very speedy in assisting me with my issue. The whole process took no more than five minutes. I also received confirmation emails in real time. Great customer support if y... Ver mais
Detalhes da empresa
Escrito pela empresa
Access publicly available court records in easy-to-view reports. Email support@courtrec.com or call 1-877-524-7143 for support.
Informações de contato
Estados Unidos
- 1-877-524-7143
- support@courtrec.com
- courtrec.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My chat experience with Ashley was…
My chat experience with Ashley was excellent. She was very prompt and solved my issue in less than 2 minutes. Give Ashley a big raise !
Paul rocked it
Paul listened to my issue and quickly accessed my records and resolved. I don't usually go the route of Chat, but did this time, and Paul was great!
Quickly shut down the account after…
Quickly shut down the account after sensible location of. Top notch service.
Great response and quick resolution
Great response and quick resolution
Agent (Stephen) was very helpful.
Great Customer Service
Amazing experience with Thomas! The customer service was incredibly fast, responsive, and helpful. They made the whole process easy and stress-free. Highly recommend!
I was being charged for something I…
I was being charged for something I used one time and thought I canceled it. Apparently it was an old account that was canceled not the current one. I didn't like that I was not being notified of the purchases every month. But the the company willing refund me half the amount of charges, which is better than most companies would for this type of service.
Easy to cancel account
I no longer needed the service and my request to cancel was processed immediately.
Samatha is the best!
Samatha help did well at explaining the concerns I had. Very timely and informative
Kimberly was fast and straight to the point
Kimberly was fast and straight to the point. Solved my problem right away
Donna was quick to help and super nice!
Good customer service but I shouldn’t have been charged
Helpful response and action at customer service. however, I do believe I should not have been charged for a second month as I had declined the offer to continue the service.
Concern was promptly addressed
Concern was promptly addressed. It took the agent less than 5 minutes to look into the issue and resolve the problem.
thank you steven from chat customer…
thank you steven from chat customer service. You helped me with my concerns. keep up the great work.
Seems like the situation was handled
Seems like the situation was handled. I will have to wait to see if the charges will stop as I was told and given a confirmation number.

Resposta de CourtRec.com
Katherine was amazing and was very…
Katherine was amazing and was very speedy in assisting me with my issue. The whole process took no more than five minutes. I also received confirmation emails in real time. Great customer support if you have any concerns!
Fast and easy service
The agent who helped me was really…
The agent who helped me was really helpful and made it fast and easy!
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