I have been emailing the company for MONTHS nearly a YEAR with no reply to any emails. They now owe me $100s of dollars. DO NOT USE THIS COMPANY THEY ARE A SCAM !!!!!!! When I type in my email it says... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Is a real game-changer! I never thought creating a cover letter could be this easy and enjoyable. I picked a template, added a few personal details — and that was it! The letter turned out so professi... Ver mais
A empresa respondeu
They charged me without authorization on a weekly basis for more than four months before I finally noticed. Zero notice, zero confirmation, zero interaction. A product I never signed up for, on a pr... Ver mais
A empresa respondeu
I had an issue where I needed a cover letter for an immediate situation. I only paid to receive the letter but did not want a monthly charge for a product that I wouldn't need anymore. This company... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
AI generator of cover letters for job applications. | Coverler creates unique cover letters for every job you apply to in minutes. Just provide your skills, experience and job details – and get the perfect cover letter. Our AI-powered tool finds and highlights your skills & experience that match job requirements, and proves that you are the perfect candidate. So you don’t waste time editing letters to every role, get more interviews and land your dream job in a breeze. Our features include: - Proven format – get job-optimized phrases in HR-approved letter structure - Unstant preview: get a free preview of your letter in under 1 minute - Free versions: generate free extra versions of a letter for each position - PDF download: access and save any letter in PDF format with no limits - 1-click editing: update your letter length and writing style in just one click - Text polishing: use a built-in text editor to do quick wording touch-ups - Cover letter examples: use one of our numerous examples to make your letter better Extra features: - Recruiter support: use recruiters to edit your cover letters, CV and LinkdIn About section #hr #human-resources #cover-letter #resume #job-application #text #writing #copywriting #ai-tools #ai-writer #artificial-intelligence #job-search #job-hunt #cover-letter-examples #cover-letter-templates
Informações de contato
276 Mission Street, 93138, San Francisco, Estados Unidos
- admin@coverler.com
- coverler.com
2,8
Bom
57 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
SCAMMERS, support email bounced back
Coverler is a scam or has recently become it. I used the app once. Then I wanted to cancel, used all the emails provided in their help sections to cancel as they advise however the emails bounced back because they don't exist anymore. I had to cancel my credit card to stop them from taking anymore payments. PLEASE don't sign up up with them and make them rich. I should have read the previous reviews before signing up. I blindly followed a review on someone's blog thinking it was legitimate.
25 de setembro de 2023
Avaliação não solicitada
Resposta da coverler.com
Dear Zachary,
We are sorry to hear you are not happy with the our support. We offer a 7-day money back policy and cancellation any time.
The support email is support@coverler.com is fuctioning. The other team is also available at info@coverler.com.
Please let us know if the problem is still standing and we'll be sure to resolve it in your favor!
--
Yasna
Coverler is a great program
Coverler is a great program. If you don't like the letter they first generated, you can choose another. I used it to make cover letters and now I am employed. The only thing I would change is I'd like to see an option to cancel right on the app or site rather than have to email. That being said the process was quick when I did send an email.
23 de julho de 2023
Avaliação não solicitada
Resposta da coverler.com
Dear Chistine,
Thanks for your feedback! We're really happy to hear our letters helped you get employed!
Hope seeing you again if you ever want to change jobs.
--
Yasna
Total scam
Total scam. I cancelled my subscription and deleted my account online. However, the company did not respond and continued to charge me for there services. Do not use them!
27 de julho de 2023
Avaliação não solicitada
Resposta da coverler.com
Dear Snick-At-Night,
We are really sorry to hear you are not happy with the our support! We still as always offer a 7-day money back policy and cancellation any time.
The support email is support@coverler.com is fuctioning. The other team is also available at info@coverler.com.
Please let us know if the problem is still standing and we'll be sure to resolve it in your favor!
--
Yasna
Like everyone else
Like everyone else, I emailed the company the same day I signed up to cancel for a refund and also put an inquiry in through their website and no reply. SCAM! Their site is not what is expected, and it says 24/7 customer service, but there is none.
19 de julho de 2023
Avaliação não solicitada
Resposta da coverler.com
Dear James,
We are really sorry to hear you are not happy with the our support! We still as always offer a 7-day money back policy and cancellation any time.
The support email is support@coverler.com is fuctioning. The other team is also available at info@coverler.com.
Please let us know if the problem is still standing and we'll be sure to resolve it in your favor!
--
Yasna
Beware Scam
As this is the only way to get a refund:
Yasna, Coverler has deliberately ignored my emails asking to cancel my subscription and issue me a refund (you have a 7-day policy). I have been charged twice until I had to deactivate my account, as I understand this is a common pattern with this company (classic scam).
Please issue a refund:
Email attached to account (now canceled):
Date purchased: June 11, 2023
If you need more information, you have my email. I also sent you multiple emails so it shouldn't be hard for you to reach out.
10 de junho de 2023
Avaliação não solicitada
Resposta da coverler.com
Dear MMJ,
We are very sorry to hear you are experinced problems with acces to the product and support quality.
We have refunded the $19 you paid for your subscription on June 11, 2023. The letter confirming the refund is sent to your mj2959*** email you provided. Also we are ready to provide a free 1-month plan to our services whenever you need them as an apology for the unconveniences caused. Please contact us at support@coverler.com to get it.
Today is July 12th 2023
Today is July 12th 2023, and regrettably I signed up for this service on July 10th, 2023 and like most people who did the same I was not happy with the service. Upon seeing their refund policy (within a 3 day window of signing off)...I sent an email AS INSTRUCTED on their website requesting a refund on the same day I signed up (July 10th). I've sent 3 emails and submitted a contact form on their website but no one has responded even to acknowledge receipt of my email. STAY AWAY from this service...ITS A SCAM.
10 de julho de 2023
Avaliação não solicitada
Resposta da coverler.com
Dear Gwinyai James,
Sorry that our tool did not serve you right! As per your request we have cancelled your subscription – it will auto expire on August 9, will not renew and no new charges will be made to your card. We have also issued a $29.00 refund back to your card – please find the refund details below.
And please accept our apologies for a late reply! To cover the waiting time we will add +2 free letters to any plan from us whenever you will need them.
Yasna
SCAMMERS!!!!!!!!!!!!!!!!!!!
SCAM! SCAM! SCAM!!!!!!!!!!!!!!!!!!!!
DONT TRUST THEM!
I STILL HAVEN'T RECEIVED A REPLY CONFIRMING THE CANCELATION OF MY MY PLAN!
CANCEL MY MEMBERSHIP IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!!!
21 de junho de 2023
Avaliação não solicitada
Resposta da coverler.com
Sorry that our tool did not serve you right! As per your request we have cancelled your subscription – it will auto expire on June 23, will not renew and no new charges will be made to your card.
And please accept our apologies for a late reply! To cover the waiting time we will add +2 free letters to any plan from us whenever you will need them.
This "company" is a SCAM.
This "company" is a SCAM.
No one has responded back to cancel my account. There is only one option to cancel - send an email. No customer service line, no 'cancel my subscription' option. And this is billed WEEKLY, so with no one responding back in the last 2 weeks means I have now been charged twice now for a service I had presumed I canceled.
25 de maio de 2023
Avaliação não solicitada
Resposta da coverler.com
Dear Erin,
You've signed up to our service on May 9. The payment page has a clear disclaimer text that says it a subscription that is billed weekly. So does the email we send after the sign-up and 1 day before every new weekly charge.
As per your May 25 request we have cancelled your subscription so it will auto expire on June 6, will not renew and no new charges will be made to your card. Also we have refunded the latest May 30 charge – back to your card.
Sorry our service did not serve you right, but hope the situation is resolved now.
The website worked fine at first then it was completely changed
The website worked fine at first, you pay for a month then I canceled the month and was using the letters I had left. Suddenly they have a new website where none of my login information from the previous site works. I have reached out to them, no response. I was able to access the old website but I see my billing has been continued after I canceled it and there is no way to cancel the bill now. This is ridiculous, heading over to my credit card company now to file fraud charges.
EDIT: They respond to you via email once your bad review comes in -_- they claim they never received my cancellation request but I definitely canceled. I went onto the old site and there is now no way to cancel your account there you have to email them. What a waste of time.
21 de maio de 2023
Avaliação não solicitada
Resposta da coverler.com
Dear Meghan.
As I wrote you in the email reply which was sent to you in 2 hours after your request – we do not find your initial cancellation request in the system, but will be happy to refund you the payment if you provide proof that you really did request cancellation before.
Meanwhile, following you today's request – we have cancelled your subscription so you won't be charged again and offered you a free weekly plan with 5 letters at the new website version so you can try it for free.
Hope it helps!
Yasna
I created an account and was charged…
I created an account and was charged $19.95 for the one week but tried to log into my account to cancel and they cannot locate my account. My email cannot be located. I have the confirm email from setting up the account with the six digit code so I know the account was confirmed. I want to cancel as I am not satisfied with this account. I can't even access my account. I plan to contact my credit card company to report this transaction as a fraudulent charge and a scam. I am thoroughly disgusted with this website and service. I'm am trying to contact them through their contact us but have not been successful.
4 de maio de 2023
Avaliação não solicitada
Resposta da coverler.com
Dear Kimberly,
We are very sorry to hear you are experinced problems with acces to the product and support quality. We are ready to provide a free 1-month plan to our services whenever you need them as an apology for the unconveniences caused. Please contact us at support@coverler.com to get it.
Loved this service!
Loved this service!
I was having hard time looking for a job and my friend suggested to try online services that help to generate cover letters for you. I tried coverler.com and found it really helpfull! I got positive responses from about 80% of the companies I've sent my letters to and already received invitations to the interviews from several of them.
Looking forward to finding new job really soon :)
28 de abril de 2023
Avaliação não solicitada
Resposta da coverler.com
Thanks for the kind words, Lora! Hope you land your dream job really fast!
SCAM. RUN.
No way to cancel and even after emailing to cancel, I’m still getting billed weekly! I’ve used this once and within less than 2 months it’s cost me over $120.
3 de abril de 2023
Avaliação não solicitada
Resposta da coverler.com
Dear Natalie, sorry to hear you did not have a good experience with us. We did cancel your subscription plan in 48 hours after your request it and refunded the last payment back to your card.
And yes, all plans we sell are subscription-based, that's why each price is marked with /week /month or /year. And the My Balance and Plans section in your account has an email to request cancellation or refund – which you used and which is operational.
Hope you found the job of your dreams by now!
Scam
They don't allow you to cancel your account! I made an account and attempted to cancel, but there is no button on their website that allows you to cancel. I emailed their admin email but have not received a response. I've been charged $19 for a service I don't use and they will keep charging me. Complete scam!
19 de março de 2023
Avaliação não solicitada
Resposta da coverler.com
Dear Julia, please accept our apologies for the long reply to your cancellations request. It was in the midst of tech-layoffs period and our support was a bit overloaded. Though did cancel your subscription plan in 72 hours after your request it and refunded the last payment back to your card.
And yes, all plans we sell are subscription-based, that's why each price is marked with /week /month or /year. And the My Balance and Plans section in your account has an email to request cancellation or refund – which you used and which is operational.
Hope you found the job of your dreams by now!
Worked for 1st letter only
Worked for 1st letter. Tried 5 different times and won't work again takes more than 20 seconds and just kept loading. No customer service number or Chat to help online
2 de março de 2023
Avaliação não solicitada
Resposta da coverler.com
Dear Kris, sorry to hear you did not have a good experience with us. Our system might lag sometimes. as it is relying on the external Large Language Models.
We do have a support email which is noted in the footer on all the pages of our website. So if you write us – we will provide a free plan with 5 letters for a month as an apology for the inconvenience.caused.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.