Ordere Halloween diamond art. Did not get a canvas like shown in picture or in description. Got a piece of canvas all folded up. Not sure how I’m going to get the “folds” out for picture to lay fl... Ver mais
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Veja o que dizem as avaliações
Took forever before anything happened. When I got notice that it had been delivered, I didn’t have a package. I went back and forth with them about 6 times. Finally said they had nothing else to say... Ver mais
A empresa respondeu
The picture to be used arrived all folded and creased in a thin cellophane pkg. No protection at all and the picture has no backing and is all wrinkled. It will be difficult to remove all the creases... Ver mais
A empresa respondeu
I made a mistake ordering, company was quick to help me correct it. Great information via email to track package, which arrived safely and well packaged. Little disappointed that item was not stain... Ver mais
2,9
Bom
43 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The molds are thinner than I expected…
The molds are thinner than I expected and there are no instructions telling you what materials to use, etc.
29 de agosto de 2026
Avaliação não solicitada
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. They provided false tracking information which included "delivery" to my local post office. I never received the item and my post office confirmed that not only did they not receive it, but the tracking information was indeed a scam. I wrote the company twice and got no response. I also disputed via PayPal (another poor customer service experience) who sided with the seller, saying they proved with the tracking information that I received the product. All around bad experience.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
I ordered a sunflower cement stepping…
I ordered a sunflower cement stepping stone form over a month ago. Still waiting for it to arrive. What a joke. I even paid extra for 1 to 3 day shipping.
SCAM SCAM SCAM
24 de agosto de 2026
Avaliação não solicitada
Resposta da Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Took forever before anything happened
Took forever before anything happened. When I got notice that it had been delivered, I didn’t have a package. I went back and forth with them about 6 times. Finally said they had nothing else to say, they had proof of delivery from post office. I contacted local post office, they said the tracking number had been delivered to a different person at a different address I sent seller notice from post office. I have heard NOTHING from seller. I payed for shipping insurance. $30 down the drain.
Now they are requesting an email with the same information I have sent them at least 6 times
They sent it to the WRONG address as verified by the post office
18 de agosto de 2026
Avaliação não solicitada
Resposta da Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Just like another review I saw on here
Just like another review I saw on here, my PayPal account also was overcharged. It was supposed the be 15 plus shipping. I was charged $35. And as for the product. They sent one sleeve of beads. I cannot even complete this $35 dollar project because they didn't send enough beads. Waited 6 weeks for delivery. Not impressed.
22 de agosto de 2026
Avaliação não solicitada
Resposta da Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Do not trust this company
Do not trust this company! When I received my order I changed my mind and wanted to return it to them in the original packaging for a full refund. Apparently you cannot return their products as they are located in China. The most they would offer me was a few dollars in compensation, whatever that means. I tried to send it to the return address on their label which was located in Hempstead, NY. According to the US Postal Service, the address did not exist. So now I am stuck with a product I do not want. I think they are a scam. I will never order from them again.
20 de agosto de 2026
Avaliação não solicitada
Resposta da Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
You don't get what the picture shows!
It showed that it was printed on a canvas board. I got a piece of material all folded up. No canvas board. Very misleading. There is no way to frame this with all the fold marks. I would never had paid this much for what I got!
18 de agosto de 2026
Avaliação não solicitada
Resposta da Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Awful experience and wrong item
I ordered 2 calendars for my classroom for the school year. They took over a month to get here and then were the wrong calendars. They sent me one with a cuss word on it and only for the 2026 calendar year not school year. When I said something to them they said the warehouse said they sent the correct calendar even though I sent them a picture of the wrong one and my order which clearly stated classroom calendar for 2026-2027. They offered to give my $4 when I spent $48.00.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
The daily update on delivery!
The daily update on delivery!
12 de agosto de 2026
Avaliação não solicitada
Beware of this company
Beware of this company. Purchase was for $49.59, charged my card $64.47. Beware.
Parent company is Starsum Limited in Colorado Springs, Colorado.
Update: so, I finally got the over charged amount refunded, but they refused to cancel the order. Here it is August 26 and nothing received as far as an order. Still think this is a VERY shady business and I would not recommend doing business with them.
8 de agosto de 2026
Avaliação não solicitada
Resposta da Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
What a joke
Well, I ordered a "Big Class Calendar" for my CLASSROOM and you guys thought it would be a real hoot to send a "Big ##S Calendar" school starts on the 14th, so I'm either stuck with money wasted or trying to figure out how to cover up the intended cuss word (which my middle schoolers will know) Oh, and the extra that I paid for the "dry erase and sticky notes" was a joke, marker was dry, and a single pad or orange sticky notes. Do not recommend. Will not ever recommend.
8 de agosto de 2026
Avaliação não solicitada
Resposta da Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
I thought there was a frame included…
I thought there was a frame included with purchase.
9 de agosto de 2026
Avaliação não solicitada
Not worth the trouble
The picture to be used arrived all folded and creased in a thin cellophane pkg. No protection at all and the picture has no backing and is all wrinkled. It will be difficult to remove all the creases to apply the beads, etc. Very disappointing and not worth the expense.
29 de julho de 2026
Avaliação não solicitada
Resposta da Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
In the ad it showed the picture on a…
In the ad it showed the picture on a board or frame which I thought would have been included. I feel that it was misleading.
3 de agosto de 2026
Avaliação não solicitada
Took very long time to receive the…
Took very long time to receive the product. When I did it was folded up poorly and hard to flatten. The image was pretty but it was more empty spaces with pictures of gems than actual gems to add. Kinda cheap looking.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
The canvas was folded multiple times…
The canvas was folded multiple times and it created creases. How can I apply beads on the creased parts of the canvas? Can I use iron to smooth it out but the adhesive parts can be melted?
5 de agosto de 2026
Avaliação não solicitada
Items Are Nice
I love the items, but the packaging left a lot to be desired. A piece of the one item ended up breaking off in transit. I was able to glue it back on, but it's not perfect.
20 de julho de 2026
Avaliação não solicitada
Good product
I got what I ordered and was kept informed about the shipping progress
23 de julho de 2026
Avaliação não solicitada
I love the pearl art kit and am excited…
I love the pearl art kit and am excited to start working on it. Please package them differently so that they are not folded multiple times. It is impossible to get all the folds out and they show in the finished product.
31 de julho de 2026
Avaliação não solicitada
Ordere Halloween diamond art
Ordere Halloween diamond art. Did not get a canvas like shown in picture or in description. Got a piece of canvas all folded up. Not sure how I’m going to get the “folds” out for picture to lay flat. Also will now have to spend extra money to frame Deceptive product description
3 de agosto de 2026
Avaliação não solicitada
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