Fantastic small business, always on hand for any queries, speed of light delivery, packed carefully. The clay is ALWAYS fresh which is so very important! Since finding Craft Cellar (after 40 plus year... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Although there was a slight mishap with the labels & postage, Natalie emailed immediately and the error was corrected! I’ve bought from Natalie before, and I’m excited to use the new clay I’ve ordered... Ver mais
A empresa respondeu
Fabulous clay at really affordable and fair prices with quick delivery. Customer service is also excellent. I wouldn’t look elsewhere now for polymer clay!
A empresa respondeu
This isn’t my first experience buying from Nataie Fowler, and once again I’m absolutely delighted. The service is excellent, and I’m very happy with my purchase. Natalie is always attentive to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Craft Cellar is a family business. Our online shop specialises in polymer clay and all the tools and finishes needed to complete any project. We work closely with leading brands FIMO, Sculpey and Cernit and aim to never be out of stock of key colours and items. We hate to disappoint so we closely monitor stock levels to avoid running out. We ensure we maintain a personal touch in everything we do, and love building a relationship with our regular customers. We also try to adhere to any special requests for specific colours or items we may not yet stock. Orders are packed by hand and sent out the same day whenever possible. We offer a range of postage options starting from £1.95 for a small order, to guaranteed next day delivery. Standard delivery is also free for orders over £60.
Informações de contato
8 Half Mile, LS131BW, Leeds, Reino Unido
- 07711586368
- natalie@craftcellar.co.uk
- craftcellar.co.uk
4,9
Excelente
309 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prompt servicr and good range of items
Prompt service and good range of items. They had everything i wanted
2 de março de 2026
Resposta da Craft Cellar
Thank you so much :)
Resposta da Craft Cellar
Thank you so much, this is lovely to read ❤️
Prompt service
Prompt service, great value plus a small card with a personal message.
8 de março de 2026
Resposta da Craft Cellar
Thank you so much for the review Jacqui :)
Resposta da Craft Cellar
Thank you so much for the review!
Best for all polymer clay needs! ⭐⭐⭐⭐⭐
Great service, excellent range of polymer clay, prompt delivery, friendly and goes the extra mile for customers. I have chosen Craft Cellar as my main provider for my clay business for all of the above reasons. Would recommend :)
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da Craft Cellar
Thank you so much for supporting Craft Cellar and leaving such a kind review. I am so grateful, it means so much! :)
Resposta da Craft Cellar
Thank you, that is really kind of you to say :)
Great service
Very happy with my craft products. Craft Cellar was able to supply specific products that I couldn’t source easily elsewhere and at a competitive price. Delivery was prompt and well packaged. I will be placing orders with this company again.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Craft Cellar
Thank you for taking the time to write this review! I'm so happy that you are pleased with your order ❤️
Great service
Great service
Unfortunately I didn't receive my first order.
I got in touch and had a quick response that was extremely helpful and my order was resent and quickly received. Can't wait to start using the product.
Would definitely recommend this business.
1 de fevereiro de 2026
Resposta da Craft Cellar
Thank you so much Sharron, I'm so happy you are still pleased with the service even though your first order got lost in the post! Thank you for the great review :)
Good Selection
I discovered this website a few months back and glad I did. There's a good variety of clays and colours available and at good prices. The website itself is easy to navigate, and the checkout process is simple and efficient. My order was dispatched quickly, arrived in good time and is of great quality. I will certainly be placing more orders in the future.
30 de janeiro de 2026
Resposta da Craft Cellar
Hi Liz, thank you so much for such a nice review. I really do appreciate it!! ❤️
Fimo polymer clay .
Fantastic communications my item was posted early ,but arrived later than anticipated. Through no fault of craft seller. I would shop their again highly recommended. Thank you
6 de fevereiro de 2026
Resposta da Craft Cellar
Thank you so much, what a lovely review :D
Excellent communication and prompt…
Excellent communication and prompt delivery.
30 de janeiro de 2026
Resposta da Craft Cellar
Thank you so much!
Excellent service
Excellent service. Fast postage, and good communication! Thank you!
4 de fevereiro de 2026
Resposta da Craft Cellar
I really appreciate the review, thank you ❤️
Resposta da Craft Cellar
Thank you so much Katerina :)
Excellent Small UK Business 5 Stars
Great Prices
Perfect products
And Fab Customer service
Always support small businesses like this great family run UK based business
3 de fevereiro de 2026
Resposta da Craft Cellar
Thank you so much! ❤️(from Natalie)
Excellent service
Excellent service. Great prices. P&P very reasonable. Extremely swift and helpful when I e-mailed with a query. I've used them several times.
2 de fevereiro de 2026
Resposta da Craft Cellar
Thank you so much for the lovely review Suzanne, even though your order took a long time to reach you. I appreciate it! Next time it should not take that long :)
Excellent product, prompt delivery & great customer service!
The polymer clay is a bit squishy, indicating it's fresh and needs very little conditioning. The package was packed well, sent and arrived very quickly. The owner is lovely to talk to and sorted my queries very well. (The little thank you card was the cherry on the cake :) )
1 de fevereiro de 2026
Resposta da Craft Cellar
Aww this made me smile, thank you Pnina! I am so grateful for the review ❤️
Great first experience with Craft Cellar
My order arrived in good time and was nicely packaged. The handwritten thank you card was a nice touch.
27 de janeiro de 2026
Resposta da Craft Cellar
Thank you for taking the time to leave this review Olivia :)
Resposta da Craft Cellar
Thank you! I hope you love it :)
Great service and quick delivery *****
26 de janeiro de 2026
Resposta da Craft Cellar
Thank you Trudy 😀
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.