The staff at Craggs Energy are always helpful and cheerful. Craggs are fairly priced (not easy in todays climate). The delivery lead times are good. The drivers always take pride in their delivery.
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Veja o que dizem as avaliações
Craggs energy kept me informed of my delivery, messaging me 1 hour before delivery, this was greatly appreciated. Great service from ordering to delivery. Competitive prices. Harvey the delivery drive... Ver mais
Craggs always try to accomodate our needs whenever possible, especially if I've run out of fuel. Delivery is easy. We juat tell the driver what split we want into the tanks and he does the rest witho... Ver mais
Ann delivered our oil with a smile. Her professionalism and attention to detail set a benchmark, others should aspire to follow. Great service as always Best regards Chris Leech MBE
Detalhes da empresa
Escrito pela empresa
Craggs Energy is a heating oil supplier. We operate through the North West supplying homes, farms and commercial customers with heating oil, gas oil and diesel. You can receive a free online quote instantly.
Informações de contato
New Road, HX7 5TT, Hebden Bridge, Reino Unido
- craggsenergy.co.uk
4,8
Excelente
207 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good company to deal with
Very good company to deal with, very happy with all aspects of service.
2 de julho de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Hello Patrick,
Thank you very much for your review and kind comments!
We hope you have a lovely day.
With kind regards,
Craggs Energy
Great team 👍
Great team and their online ordering system make repeat oil ordering easy! Wouldn’t hesitate to recommend them 👍
2 de julho de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Hello Andrew,
Thank you very much for your review and kind comments!
We are so grateful to receive recommendations like this from our customers and we hope to work with you again in the future.
With kind regards,
Craggs Energy
Superb Service from AJ
We have recently started to use Craggs for our company and service has been spot on, superb prices from the funniest sales agent you will ever speak to, AJ is always a pleasure to speak to and very knowledgeable, has got me out of the mud on more than one occasion. i hope Craggs appreciate this young pup.
2 de julho de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Hello Dan,
Thank you so much for your valed rating and review, we'll pass your comments onto AJ who I'm sure will remind us daily that 'he is the funniest sales agent' and yes we sure do appreciate him :) Our determined colleagues and loyal customers like you really do make the difference!
We hope you have a lovely day.
Craggs Energy
Easy to deal with
Easy to deal with, prices are usually on the mark and deliveries arrive on time. What more do you need?
2 de julho de 2020
Avaliação não solicitada
Resposta da Craggs Energy
With customers like you Steve, what more do we need!
Thank you so much for your valued review and comments :)
Hope you have a fantastic day.
With kind regards,
Craggs Energy
Very helpful
Very helpful when enquiring about prices. Always easy to speak to someone and delivery always in allocated time slot.
1 de julho de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Hello Nora,
Thank you so much for your valued rating and feedback!
We're so grateful to our loyal customers and comments like this really do make a difference.
Thank you,
Craggs Energy
Price and service
I get most of my kerosene from Craggs energy, the quotes are competitive and the service excellent.
What more do you need
25 de junho de 2020
Avaliação não solicitada
Resposta da Craggs Energy
With customers like you David, what more do we need!
Thank you so much for your valued review and comments :)
Hope you have a fantastic day.
With kind regards,
Craggs Energy
Good customer
Good customer, easy to deal with, delivery on time, competitive prices!
24 de junho de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Dear valued customer,
Thank you very much for your review and kind comments!
We hope to work with you again in the future.
With kind regards,
Craggs Energy
Top notch from order to delivery
24 de junho de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Hello Ant,
Thank you very much for your review and kind comments!
We hope to work with you again in the future.
With kind regards,
Craggs Energy
Superb service and customer experience
Superb service and customer experience. Fast and convenient. Highly recommend.
24 de junho de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Dear Matt,
Thank you very much for your review and kind comments!
We hope to work with you again in the future.
With kind regards,
Craggs Energy
Trustworthy, reliable and friendly service!
We have been using Craggs for our skip hire business and for personal for a number of years now and we’ve always been really happy with the service they provide. It’s easy to get through to someone on the phone and deliveries are always on time. The drivers are all very helpful and always seem to be the same rotation of guys so that says a lot in itself. Special thanks to Hannah for your help recently :)
12 de maio de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Hello Sarah,
Thank you so much for your valued rating and feedback! We'll be sure to pass this onto Hannah :)
We're so grateful to our loyal customers and comments like this really do make a difference.
Thank you,
Craggs Energy
Fantastic company
Fantastic company . Phil is sales was superb fully understanding of our Covid-19 shielding situation, and our local delivery driver was brilliant as always & also fully understanding of the situation. Just a foot note he also kindly moved a couple of parcels to a safe place a courier had just dumped in the drive can’t thank him enough
7 de maio de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Dear valued customer,
Thank you very much for your review and kind comments!We'll be sure to pass your comments onto Phil and our driver :)
With kind regards,
Craggs Energy
Consistently good price and service
We have used Craggs for a number of years now and we have consistently found them to offer a competitive price. We always select the 10 day delivery lead time as it is cheapest but rarely does it ever take that long. Phil was very helpful in looking into a problem we have had with a technical glitch on the web site when ordering.
5 de maio de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Dear James,
Thank you very much for your review and kind comments!
We are delighted you are happy with our competitive prices and deliveries and hope to work with you again!
With kind regards,
Craggs Energy
Easy, friendly & efficient service.
I have ordered from Craggs now a few times. On each occasion, the process has been efficient, easy and a pleasure. I 've delay with Phil both times, always knowledgeable and helpful. The orders have always arrived very early in the delivery window which is amazing! Keep.up the good work, we wiĺl be back for more.
30 de abril de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Hello Gina,
Thank you very much for your review and kind comments! We'll be sure to pass your comments onto Phil :)
We are so grateful to receive comments like this from our customers and we look forward to working with you again in the future.
With kind regards,
Craggs Energy
oil Delivery
Ordered oil last week after struggling with online rang and spoke to someone Explained I had struggled with ordering online. He was extremely helpful and sorted the order quickly and efficiently. He even rang me back later after speaking to their IT man and explained how to do it that way going forward it arrived the next day
We always use Craggs good service competitive price 👍
30 de abril de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Hello Pauline,
Thank you very much for your review and kind comments! We are delighted to have solved your IT issues.
We are so grateful to receive comments like this from our customers and we hope to work with you again in the future.
With kind regards,
Craggs Energy
Good Service
Staff are always very helpful and the deliveries always turn up when they are supposed to. Prices are competitive. All round good service.
30 de abril de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Hello NT,
Thank you so much for your valued rating and feedback!
We're so grateful to our loyal customers and comments like this really do make a difference.
Thank you,
Craggs Energy
Resposta da Craggs Energy
Dear valued customer,
Thank you very much for your review and kind comments!
We hope to work with you again in the future.
With kind regards,
Craggs Energy
I would recommend Craggs Energy for oil…
I would recommend Craggs Energy for oil delivery. The staff are always very helpful, especially Jack who I always deal with.
29 de abril de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Hello Matthew,
Thank you very much for your review and kind comments! We'll be sure to pass your comments onto Jack :)
We are so grateful to receive recommendations like this from our customers and we hope to work with you again in the future.
With kind regards,
Craggs Energy
Efficient monitoring and deliver…
Efficient monitoring and deliver according to promises.
Staff really good including polite and considerate delivery operative.
28 de abril de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Hello John,
Thank you very much for your review and kind comments!
We hope to work with you again in the future.
With kind regards,
Craggs Energy
Have always found Craggs Energy to be…
Have always found Craggs Energy to be friendly,reliable and helpful when ordering heating oil and tractor diesel. We would reccommend them to anyone.
23 de abril de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Hello J.D,
Thank you so much for your valued rating and feedback!
We're so grateful to our loyal customers and comments like this really do make a difference.
Thank you,
Craggs Energy
Company with a human touch
Rang Craggs for a quote and was surprised how easily I got through! Spoke to an advisor Phil, who was very helpful and informative. Thanks for having a human on the end of the phone!!
22 de abril de 2020
Avaliação não solicitada
Resposta da Craggs Energy
Hello Phil,
Thank you very much for your review and kind comments! We'll be sure to pass your comments onto Phil :)
We are so grateful to receive comments like this from our customers and we hope to work with you again in the future.
With kind regards,
Craggs Energy
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