I've used the services from this company twice in the last year, and both times I've had a great experience. Delivery and collection literally to doorstep, which makes the delivery charge worth it, ev... Ver mais

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Great service. Ordering was really straight forward and delivery was on time. Driver was super helpful on delivery and collection. Made our house move really straight forward, would highly recommend.... Ver mais
Absolutely flawless service from start to finish. Lorraine was great at getting everything set up. We over ordered and there was no issue with getting surplus boxes collected and refunded. Dates were... Ver mais
Ordering was easy, communication was good and everything dropped off and picked up on time. Also, prices for crates and delivery more reasonable than many others. I've vowed to never move again, but i... Ver mais
Detalhes da empresa
- Loja de materiais para empacotamento
- também em
- Centro de Distribuição
- Depósito
- Empresa de empacotamento
- Serviço de Contêineres
- Serviço de transporte e armazenamento de móveis
Sobre Crate Hire Company
Escrito pela empresa
About The Crate Hire Company
Welcome to The Crate Hire Company, the UK's premier crate rental service provider designed to help make your home, office, or educational relocations completely seamless, efficient, and stress-free.
We take pride in providing an unrivalled, reliable, and completely end-to-end service. Unlike many other providers, we own our complete inventory of tough, heavy-duty plastic hire crates and deliver them directly using our own modern fleet of vehicles. Every single delivery and collection is handled by our dedicated drivers, All orders are handled with care, and any queries can be resolved instantly by our team.
Our Equipment & Services
We offer a comprehensive range of high-quality removal equipment available for both flexible short-term hire and outright purchase:
- Standard Moving Crates: Durable, heavy-duty plastic lidded crates that arrive clean, nested, and immediately ready to protect your belongings.
- Office & IT Crates: Specially designed storage solutions to safely transport computer components, flat screens, and sensitive archival documents.
- Handling & Logistics Equipment: A complete stock of skates, dollies, sack barrows, and roll cages to keep your items moving safely.
- Fast Online Packages: Curated multi-crate move packages tailored to the size of your house or office, complete with simple, transparent online booking.
Why Choose Us?
- 100% In-House Logistics: Delivered using our own vehicles and professionally trained staff for ultimate security and peace of mind.
- Fast Nationwide Coverage: Backed by a strategic network of depots, allowing us to offer prompt delivery and versatile collection options right across the UK.
- Transparent & Affordable: Premium quality commercial-grade moving equipment accompanied by exceptional, highly-rated customer support.
Moving Home, Office or School?
Escrito pela empresa
- We have you covered for all of your crate rental needs!
- With a huge range of moving crates and handling equipment you can be packed and moved in no time.
Informações de contato
Unit 7 Consul Avenue, RM13 8GJ, Rainham, Reino Unido
- 0800 048 5769
- crates@thehillcompany.co.uk
- cratehirecompany.co.uk
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great communication and service from…
Great communication and service from the company. Pricing was fair. Moving home is a pretty stressful experience and using this service took some of the edge off.
Everyone at Crate Hire was so nice
Everyone at Crate Hire was so nice. They were competitively priced, the website was easy to use and everyone I spoke to was pleasant and helpful.
We had to extend some of the crates for a couple of weeks and they were brilliant and super helpful.
Would highly recommend.
So glad we decided to use these crates…
So glad we decided to use these crates instead of the cardboard boxes I'd been thinking of using. Really quick to pack and great for stacking. Lovely friendly delivery driver, I would highly recommend.
I have to say, it was brilliant
I have to say, I thought it was a thoroughly excellent service. Beyond my expectations. Solid price, and very attentive customer service, would highly recommend.
All staff are extremely polite
All staff are extremely polite, friendly and efficient. I had to extend my hire 3 or 4 times and this was easy to arrange and the cost is minimal for the 10 boxes I hired. I can highly recommend the team and the service.
Hired 12 crates for office move
Hired 12 crates for office move - great quality crates, easy company to work with - crates dropped off and collected dates/times arranged - would recommend.
Excellent service. Strong boxes
Excellent service, very understanding when I had to rehire a few times due to change of moving date. Would recommend highly.
Professional and speedy service from…
Professional and speedy service from beginning to end
Poor - would not recommend
The crates were mostly as advertised but the overall experience left a lot to be desired.
Half the crates had white dust / residue and needed re-cleaning before use. They also missed the timed delivery window by several hours and then had to be asked to refund the additional fee they had charged for this (which to their credit they then did).
Worst, however, was that delivery was booked for the third floor (with no lift available) but most of the crates and materials were just left on the ground floor. When he arrived, the driver claimed he hadn't been told about the stairs and needed another person to carry them up (refusing my help to do just that). He eventually 'broke his own rules' and carried 1/4 of the crates upstairs before leaving. Following a complaint to the booking team, they said - despite their own delivery confirmation stating "Step Details: Third floor" - that they had "assumed" this meant there were only "3 steps outside building". They then tried to blame timed parking restrictions in front of the building as to why they couldn't have brought them up - which restrictions were never mentioned by the driver at the time and which haven't caused problems for any other delivery in 6+ years (including others that needed much, much longer).
In all, their team either struggles with basic literacy or (more likely) seem to me like chancers. Would not recommend or use again.

Resposta da Crate Hire Company
Great service
Great service, great value and just what we needed. Much better than buying and using cardboard boxes.
Thanks for a great service
Easy to order on line. Dropped off and picked up as arranged-thank you.
I couldn’t fault the service at all
I couldn’t fault the service at all
Delivered the crates on time
Great quality crates
Clean and as described
Collected on time and as agreed
Fantastic communication
10/10 Highly recommend
Great service every time from Toni and…
Great service every time from Toni and the team at The Hill Company. The do what they say they will do every time. Highly recommend.
Would Recommend
Great communication, punctual, nice friendly staff that did the drop off and pick up.
Perfect service
Perfect service, fantastic product and will use again and recommend all the time.
Excellent service as always
Excellent service as always - knowledgeable staff, very polite and helpful, delivery and collection always on time and drivers are great.
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