Banner for Crate Hire Company

Crate Hire Company Avaliações 

316
•
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've used the services from this company twice in the last year, and both times I've had a great experience. Delivery and collection literally to doorstep, which makes the delivery charge worth it, ev... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great service. Ordering was really straight forward and delivery was on time. Driver was super helpful on delivery and collection. Made our house move really straight forward, would highly recommend.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely flawless service from start to finish. Lorraine was great at getting everything set up. We over ordered and there was no issue with getting surplus boxes collected and refunded. Dates were... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordering was easy, communication was good and everything dropped off and picked up on time. Also, prices for crates and delivery more reasonable than many others. I've vowed to never move again, but i... Ver mais

Detalhes da empresa

  1. Loja de materiais para empacotamento
  2. também em
  3. Centro de Distribuição
  4. Depósito
  5. Empresa de empacotamento
  6. Serviço de Contêineres
  7. Serviço de transporte e armazenamento de móveis

Sobre Crate Hire Company

Escrito pela empresa

About The Crate Hire Company

Welcome to The Crate Hire Company, the UK's premier crate rental service provider designed to help make your home, office, or educational relocations completely seamless, efficient, and stress-free.

We take pride in providing an unrivalled, reliable, and completely end-to-end service. Unlike many other providers, we own our complete inventory of tough, heavy-duty plastic hire crates and deliver them directly using our own modern fleet of vehicles. Every single delivery and collection is handled by our dedicated drivers, All orders are handled with care, and any queries can be resolved instantly by our team.

Our Equipment & Services

We offer a comprehensive range of high-quality removal equipment available for both flexible short-term hire and outright purchase:

  • Standard Moving Crates: Durable, heavy-duty plastic lidded crates that arrive clean, nested, and immediately ready to protect your belongings.
  • Office & IT Crates: Specially designed storage solutions to safely transport computer components, flat screens, and sensitive archival documents.
  • Handling & Logistics Equipment: A complete stock of skates, dollies, sack barrows, and roll cages to keep your items moving safely.
  • Fast Online Packages: Curated multi-crate move packages tailored to the size of your house or office, complete with simple, transparent online booking.

Why Choose Us?

  • 100% In-House Logistics: Delivered using our own vehicles and professionally trained staff for ultimate security and peace of mind.
  • Fast Nationwide Coverage: Backed by a strategic network of depots, allowing us to offer prompt delivery and versatile collection options right across the UK.
  • Transparent & Affordable: Premium quality commercial-grade moving equipment accompanied by exceptional, highly-rated customer support.

Moving Home, Office or School?

Escrito pela empresa

We have you covered for all of your crate rental needs!
With a huge range of moving crates and handling equipment you can be packed and moved in no time.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

316 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(316)

12 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Everyone at Crate Hire was so nice

Everyone at Crate Hire was so nice. They were competitively priced, the website was easy to use and everyone I spoke to was pleasant and helpful.

We had to extend some of the crates for a couple of weeks and they were brilliant and super helpful.

Would highly recommend.

18 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

All staff are extremely polite

All staff are extremely polite, friendly and efficient. I had to extend my hire 3 or 4 times and this was easy to arrange and the cost is minimal for the 10 boxes I hired. I can highly recommend the team and the service.

29 de janeiro de 2025
Avaliado com 2 de um total de 5 estrelas

Poor - would not recommend

The crates were mostly as advertised but the overall experience left a lot to be desired.

Half the crates had white dust / residue and needed re-cleaning before use. They also missed the timed delivery window by several hours and then had to be asked to refund the additional fee they had charged for this (which to their credit they then did).

Worst, however, was that delivery was booked for the third floor (with no lift available) but most of the crates and materials were just left on the ground floor. When he arrived, the driver claimed he hadn't been told about the stairs and needed another person to carry them up (refusing my help to do just that). He eventually 'broke his own rules' and carried 1/4 of the crates upstairs before leaving. Following a complaint to the booking team, they said - despite their own delivery confirmation stating "Step Details: Third floor" - that they had "assumed" this meant there were only "3 steps outside building". They then tried to blame timed parking restrictions in front of the building as to why they couldn't have brought them up - which restrictions were never mentioned by the driver at the time and which haven't caused problems for any other delivery in 6+ years (including others that needed much, much longer).

In all, their team either struggles with basic literacy or (more likely) seem to me like chancers. Would not recommend or use again.

22 de novembro de 2024
Avaliação não solicitada
logotipo da Crate Hire Company

Resposta da Crate Hire Company

We appreciate your feedback and thank you for bringing this to our attention. We have thoroughly investigated the issue and are actively working on revising the online form to ensure the questions are worded more clearly, minimising any potential for misunderstanding. This situation is unprecedented, and we are committed to preventing it from recurring.

Additionally, we have addressed the condition of the crates with our warehouse team and have implemented measures to ensure that all crates sent out are cleaned to the highest possible standard.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais