We ordered bespoke silk scarves and absolutely love the outcome. The print and quality are beautiful, and the process was professionally guided by Creasilk, which made everything very easy. Absolutely... Ver mais
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Veja o que dizem as avaliações
It takes up to 10 days to get an answer (and i never got a response to shipping costs to France) . Costs were announced at 48 euros and i ended up paying 107 euros because of shipping costs to sw... Ver mais
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I ordered scarves from Creasilk with Sara for our university merchandise, and the whole experience was wonderful. Communication was clear and efficient, and the sampling process went smoothly. Sara qu... Ver mais
A empresa respondeu
Abbiamo collaborato con Creasilk per la realizzazione di un progetto speciale legato a un concorso a premi di un noto brand, sviluppando dei foulard in seta con grafica realizzata da un’artista. L... Ver mais
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Detalhes da empresa
Escrito pela empresa
Creasilk is an innovative project that brings together some of the most prestigious artisanal and industrial silk manufacturers from the Como Silk District. Our mission is to help creatives, brands, and companies turn their ideas into fully customized silk scarves and accessories, while maintaining the high standards of Como’s textile tradition. As your ideal partner for bespoke silk products, Creasilk collaborates with heritage companies specialized in textile manufacturing and luxury packaging. We ensure a 100% Made in Italy production process — from printing to final finishing. Every item we create is the result of generations of local expertise, craftsmanship, and an enduring passion for silk.
Informações de contato
Via G.Corti, 5, 6828, Balerna, Suíça
- +393515342878
- info@creasilk.com
- creasilk.com
4,5
Excelente
22 avaliações
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As pessoas também visitaram
Bespoke Silk Scarves
We ordered bespoke silk scarves and absolutely love the outcome. The print and quality are beautiful, and the process was professionally guided by Creasilk, which made everything very easy. Absolutely recommend them!
13 de junho de 2026
Resposta da Creasilk
Thank you so much 🧡
I found Creasilk to be extremely helpful and the scarf to be of very good quality
I found Creasilk to be extremely helpful and efficient.
The quality of the scarves was very good also.
I would reccommend!
22 de maio de 2026
Resposta da Creasilk
Thank you so much Dara! 😊
collaborazione per un prodotto speciale per un noto brand
Abbiamo collaborato con Creasilk per la realizzazione di un progetto speciale legato a un concorso a premi di un noto brand, sviluppando dei foulard in seta con grafica realizzata da un’artista.
L’esigenza era ottenere un prodotto premium, curato nei dettagli e all’altezza delle aspettative qualitative del progetto. Creasilk si è dimostrata un partner affidabile e competente, capace di proporre soluzioni concrete ed efficaci che ci hanno permesso di raggiungere l’obiettivo prefissato.
Ottimo supporto durante tutte le fasi di sviluppo, grande attenzione alle nostre esigenze e pieno rispetto delle tempistiche concordate. Il risultato finale è stato un prodotto di eccellente qualità, con rifiniture molto curate e una resa finale davvero impeccabile.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Creasilk
Grazie mille Stefania! 🧡
Very pleasant customer service
Very pleasant customer service, prompt responses, and high-quality project execution. The entire experience, from start to holding the final product in my hands, was smooth and of a high standard.
16 de abril de 2026
Resposta da Creasilk
Thank you so much Anastasiia! 🧡
Really happy
Ordered the coin fresh water pearl along with the organic link necklace. Arrived well packaged and the jewellery is beautiful and well made.
Clea Silk were easy to contact and customer service excellent. Seen another necklace on their website I like now ……
27 de março de 2026
Avaliação não solicitada
Ho richiesto dei foulard per una…
Ho richiesto dei foulard per una collezione di un artista, i pantoni richiesti sono stati rispettati alla perfezione, fattezza del foulard e seta di pregio, bel prodotto.
26 de março de 2026
Resposta da Creasilk
Grazie mille Giulia 😊
Foulard personalizzati
Prodotto perfetto, stampa meravigliosa. Consulenza e assistenza impeccabili.
2 de março de 2026
Resposta da Creasilk
Grazie mille Omar 😊
Professionalità e qualità
Professionalità e qualità. Servizio eccellente. prodotto top
6 de fevereiro de 2026
Resposta da Creasilk
Grazie mille! 😊
Ottima prima esperienza
Questa è stata la prima volta in assoluto che ho provato a creare una sciarpa di seta, come regalo di Natale per mia moglie. Il servizio clienti di Creasilk mi ha fornito ottimi consigli e mi ha tenuto aggiornato sui progressi della produzione. Il risultato è stato assolutamente impressionante, mia moglie era entusiasta (e anch'io). Credo di aver scoperto un nuovo hobby...
19 de dezembro de 2025
Resposta da Creasilk
Grazie mille! è stato un piacere! 😊
Nice product but horrible experience and extremely long process
It takes up to 10 days to get an answer (and i never got a response to shipping costs to France) . Costs were announced at 48 euros and i ended up paying 107 euros because of shipping costs to switzerland.
To make things complete, i’ve never seen any provider writing to me a mail in FULL CAPS and a rude tone. Unprofessional.
The product is fine (after 2 months) but very unpleasant experience.
19 de dezembro de 2025
Avaliação não solicitada
Resposta da Creasilk
Dear Franck,
thank you for taking the time to share your feedback.
We are sorry that your experience did not meet your expectations; however, we would like to clarify some factual points for transparency.
The purchase was made independently on our website, where the product price of 48 € (VAT excluded) was clearly displayed. Shipping costs are always calculated separately, as they vary depending on the destination country — this is standard practice in e-commerce and was clearly visible during checkout before payment.
During the order process, a Swiss delivery address was entered, not a French one. For this reason, international shipping costs to Switzerland were automatically applied by the system.
A refund was requested on December 4th without a valid reason, at a time when the scarf had already been printed. For custom-made products, refunds are not applicable once production has started.
Regarding the artwork, we would like to clarify that we were the ones asking the customer to provide a better and correct file, as the initial file sent was not suitable for printing. This inevitably caused delays.
Concerning timing: the order was placed on November 7th and completed on December 15th, which does not correspond to a two-month production time, especially considering the repeated requests needed to obtain a print-ready file.
As for communication, we firmly reject the claim of rude or unprofessional behavior. All our replies were polite, factual, and aimed at resolving the situation, even when the same issues were raised multiple times without technical or commercial basis.
We are pleased that the final product quality was appreciated, as it reflects our commitment to high-quality Made in Italy silk production.
That said, we regret that the overall experience was perceived negatively and take note of your comments.
Kind regards,
Mirko
I ordered scarf with own design
I ordered scarf with own design, and the quality and support service of Creasilk was excellent. Thank you.
27 de outubro de 2025
Resposta da Creasilk
Thank you so much Monika! 😊
Perfection
High-quality product and really professional, friendly, and helpful service. I would definitely use their service again.
4 de novembro de 2025
Resposta da Creasilk
Thank you, Paulina! We look forward to working with you again! 😊
I am more than happy with the result of…
I am more than happy with the result of my silk scarf!! The exceptional quality with colors very faithful to my original design. Very soft and comfortable. The contact with Mirko was perfect and the communication was very smooth! I highly recommend working with Creasilk. I will order other scarves myself.
25 de outubro de 2025
Resposta da Creasilk
Thank you so much Natasha, it was a real pleasure! We're here whenever you need us! 🧡
Mirko
Awesome experience with Creasilk
Easy to communicate with, fair pricing, great execution of the product. I'd love to work together again.
15 de outubro de 2025
Resposta da Creasilk
Thank you for your kind words Jack 🧡
Attesa che vale ogni secondo
Attesa che vale ogni secondo: questo foulard in seta, realizzato a Como, racconta la tradizione serica italiana con una qualità artigianale senza pari. Morbido, elegante e rifinito nei minimi dettagli, è un vero gioiello di stile e raffinata manualità. Il lusso non ha fretta.
14 de outubro de 2025
Resposta da Creasilk
Grazie mille Serena! 🧡
Great Communication, Quality Scarves, and Reliable Service
I ordered scarves from Creasilk with Sara for our university merchandise, and the whole experience was wonderful. Communication was clear and efficient, and the sampling process went smoothly. Sara quickly understood what we were looking for. The scarves are high-quality, made in Italy, and offered at a very fair price. We’re very happy with the result and will definitely place another order once we run out of stock.
10 de setembro de 2025
Resposta da Creasilk
Thank you so much, Melanie, for your kind words! It was a real pleasure. We're here whenever you need us 🧡
Great experience…
Sara was very responsive and provided clear answers to all my questions. She guided me throughout the process with great professionalism and care.
I really appreciated the support.
3 de junho de 2025
Resposta da Creasilk
Thank you very much for your kind words!
I’m very glad that I found Creasilk
I’m very glad that I found Creasilk. Excellent customer service and products of highest quality!
3 de junho de 2025
Resposta da Creasilk
Thank you so much Oliwia! 🧡
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