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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Matthew Wickham from Worldpay has provided us with great service and been so helpful to take away the stress of any problems which is very reassuring. Thank you for your ongoing service from the Wymo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mr Parker from create pay was incredibly informative and very helpful! There was nothing he did not know, and the rates he was able to secure for me were very very very competitive, I had been w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Matthew Wickham has been excellent from the start, he visited us at silver Darlings fish Company a couple of months ago when he came in to discuss us changing our card machine. Great customer service... Ver mais

Avaliado com 5 de um total de 5 estrelas

Simon from worldpay was excellent. Went through all the prices and savings that I would make. He sorted everything out and is always on hand to answer any questions or advice that’s needed.

Detalhes da empresa

  1. Processamento de cartões

Escrito pela empresa

CreatePay are a new player in card payments - creating change in the industry and unlocking the power of smart terminals.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

426 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We switched over to Createpay from…

We switched over to Createpay from Handepay and are saving around 40% each month. Linda McClean is our local rep and she promised she would come back and take care of everything and she was true to her word - she sorted the new machine and then helped us cancel Handepay. We were very happy with her and Createpay

21 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hi Dan,

Hi Dan,

Has been a great help with sorting out my createpay account, explained everything in details and always on the end of the telephone for further assistance, thanks Dan

28 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service from Daniel Walley – Significant savings!

I recently switched to CreatePay and had the pleasure of dealing with Daniel Walley. From the very first phone call and our subsequent meeting, the entire experience has been top-notch.

Daniel made what is usually a complicated process incredibly easy. He was transparent about the costs and handled the terminal setup quickly and efficiently, ensuring we were up and running without any downtime.

Most importantly, CreatePay has already saved us a lot of money compared to our previous provider. It’s rare to find great customer service paired with such competitive rates. I definitely recommend Daniel and the team to any business looking to switch!

27 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Daniel Walley was excellent

Daniel Walley was excellent, from start to finish he was prompt informative and knowledgeable. He has also given an excellent back up service and always been on hand with any queries. I would definitely recommend him 👍

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dan Walley

Dan Walley, is very helpful and very approachable. Explains things thoroughly and got me a great deal. Also keep a check on how things are going.

26 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We switched from Dojo to Create Pay…

We switched from Dojo to Create Pay around six months ago and the process has been really good. Our rep Linda was fab, she helped get the dashboard set up properly, sorted the card machine, and made the whole changeover feel straightforward.

Any time I’ve had a question, support has been quick and helpful, and we’re making a really good saving compared to before, which is ultimately what matters. Would definitely recommend if you’re thinking about switching.

1 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

exceptional service

Coming from a sales background, I'm always a little wary of people making appointments to visit to effectively sell a product or service. From the minute I opened the door to Dan Walley, I warmed to him straight away.
Very clearly he explained how he could save us money and took what appeared to be a genuine interest in our business. He wasn't pushy at all and I felt under no pressure to go ahead as he did his job well explaining the Why. He set everything up and everything arrived when he said it would. He promised to come back and set everything up and we arranged a suitable time. Sure enough he came when we arranged and he also helped me with stuff I was struggling to use with Worldpay.
In Summary, very happy with Dan and CreatePay and Dan can definitely come back when its time to renew!

5 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Matthew Wickham has been excellent from…

Matthew Wickham has been excellent from the start, he visited us at silver Darlings fish Company a couple of months ago when he came in to discuss us changing our card machine. Great customer service and continued support since. As an added bonus, we’re saving money each month too. Highly recommended, thank you

11 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Mike Evans told me that I will be…

Mike Evans told me that I will be paying 1£ per month plus the percentage take from each transaction, but they been taking £30 per month, I tried to terminate the contract due their breach in the contract and the charged me 350£ . Be careful with this company they lie to you to get a contract.

4 de novembro de 2025
Avaliação não solicitada
logotipo da CreatePay

Resposta de CreatePay

We’re sorry for the frustration this situation has caused. We’re currently looking into this to make sure everything is clarified and resolved as quickly as possible. Transparency and clear communication are very important to us, and we take concerns like this seriously.

Our team has reached out to discuss this further and put things right. Thank you for raising this with us.
Kind Regards
Lana

Avaliado com 1 de um total de 5 estrelas

burping down the phone at customers

someone rang me, i answered and they burped down the phone and hung up.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da CreatePay

Resposta de CreatePay

We’re sorry this has happened and appreciate you letting us know. Please could you email marketing@createpay.com so we can review the calls and investigate this further. Thank you - Lana

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Mr Parker from CreatePay have from day 1 been a breeze to deal with. Helping every step of the way to get us up and running with our new merchant to take payments without compromising down time. Even a few months later, contacting us to help with PCI compliance. Better still, getting us better rates from the same merchant provider! 10/10. I know it can be difficult to trust 3rd party companies to deal on your behalf but don't hesitate with this one! has saved us money and without lifting a finger!

1 de dezembro de 2025
Avaliação não solicitada

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