CrepsUK Avaliações 

412
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I accidentally ordered the wrong size Travis Scott Jordan 1s for my son’s birthday, so I gave CREPSUK a call. They sorted everything out straight away and changed the size without any hassle. The cust... Ver mais

Avaliado com 1 de um total de 5 estrelas

Not received my trainers after being told they’d be delivered within 1-3 working days, it’s been 6 working days and still waiting. I’ve emailed and not had any correspondence. Do not order from here

Avaliado com 5 de um total de 5 estrelas

I bought all my different series of Labubus becus i mad on them , They Authentic boxed everything you would wish for . A fantastic reliable honest company . Thank you to Creps uk You made me... Ver mais

Avaliado com 4 de um total de 5 estrelas

2 weeks later …a birthday missed…Order not arrived no answer at all from emails, WhatsApp and phone calls…I’d avoid, don’t waste your time. Update:…I’ll now give 4 stars from the original 1 …order s... Ver mais

Detalhes da empresa

  1. Loja de roupa urbana

Escrito pela empresa

Exclusive footwear, clothing and luxury accessories connoisseur. Worldwide shipping.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

412 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 16% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(412)

30 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Repeat customer

I’ve ordered a few times from CrepsUK and each time the service has been excellent. My orders came quickly and the customer service was very helpful when I’ve had to reach out. They always have what I’m looking for even when it’s hard to get elsewhere. Will continue being my go-to

21 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Placed an order for my husband but…

Placed an order for my husband but picked the wrong shoe unfortunately. Contacted customer service and it was so easy to have my order changed. Shoes arrived in no time and I have a happy husband! Will definitely be ordering again!

22 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

For starters

For starters, I could not find the UGG trainers I wanted anywhere else. You had it in stock. 3 stars for that. Additional star for ease of navgating/ordering through your website. A day after ordering, I realised that I had ordered the wrong size! Panic!!
I searched through your site to find a contact number. It was a mobile number that was switched off! More panic!
Then I emailed and waited for a miracle. I received a prompt response confirming that my order will be rectified. Wow! Easy!
The parcel arrived on time & my daughter is overjoyed!! Final star for the excellent after-sales service.
5 stars and above as the rating for great shopping experience. Well done!!

16 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Highly Recommend!! Would shop here again!

I recently had the pleasure of shopping at Creps UK and overall my experience was very positive!

Their customer service was exceptional and the staff was friendly, knowledgeable, and genuinely passionate about their products. They were quick to assist with any questions I had and offered insightful recommendations based on my preferences. Their professionalism and enthusiasm made the shopping experience enjoyable and stress-free!

Their pricing is fair as well considering the quality and exclusivity of their products and they also offer a range of price points, making it accessible for different budgets.Creps UK also has an impressive selection of clothing and sneakers and I was very impressed with their range of exclusive and hard-to-find pieces.

I would highly recommend shopping here since they excel in customer service, have a top-notch selection of sneakers and clothing, and have fair pricing. 10/10 recommend!

4 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It's been nearly 2 weeks and I haven't…

It's been nearly 2 weeks and I haven't recieved my item, or heard anything from them. I've tried calling their number plenty of times and no answer, I've tried emailing them and no answer, I've basically had my money stolen, they just want answer me at all.

18 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

More than helpful

I was first asked to report on a pair of shoes I bought before they arrived. Therefore I put did not arrive.
However, I was given a 5 to 7 day arrival time and with the bank holiday I was relying on them arriving on the Friday which I think was day 5. Customer service contacted me and reassured me that the parcel was going to arrive by 1 o’clock which was going to be too late to wear to the funeral I had bought them for. The sympathy and consideration from customer services was excellent, and they reassured me that the refund would be immediate with no questions. I was extremely grateful and five stars is exactly what I think they should have for their customer service.

31 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No customer service available

Purchased some trainers, but the company just refunded me the next day with no explanation as to why (I’m presuming they were not in stock) they are still available to purchase online in my size so not sure why the order wasn’t fulfilled. I emailed to ask why- no reply. My first experience with your company and it will be the last because there is zero customer service available, which is a shame because I could have been a repeat customer.

11 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company 👏🏻

Fast delivery, come packaged nicely 100% authentic (got them checked as I was skeptical at first due to not knowing this website & seeing a lot of other sites scamming ) my nephew is over the moon. DPD delivery service is used.

1 de março de 2024
Avaliado com 1 de um total de 5 estrelas

Scam site

Scam site ! Can with an empty box and a note after I paid a fortune !

13 de fevereiro de 2024
logotipo da CrepsUK

Resposta da CrepsUK

HI,

We regret the inconvenience caused by the delay in your order. Upon review, we found potential fraud associated with the transaction. To ensure security, we requested further identification, which unfortunately resulted in a delay in shipment.

Due to the suspicious nature of the order, we refrained from sending out the goods and issued a full refund to the account holder. We apologize for any frustration this may have caused.

Your satisfaction is important to us, and we are continually improving our processes to prevent such incidents in the future. If you have any further concerns, please feel free to contact us directly.

Thank you for your understanding.

Best regards,

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais