CrepsUK Avaliações 

412
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I accidentally ordered the wrong size Travis Scott Jordan 1s for my son’s birthday, so I gave CREPSUK a call. They sorted everything out straight away and changed the size without any hassle. The cust... Ver mais

Avaliado com 1 de um total de 5 estrelas

Not received my trainers after being told they’d be delivered within 1-3 working days, it’s been 6 working days and still waiting. I’ve emailed and not had any correspondence. Do not order from here

Avaliado com 5 de um total de 5 estrelas

I bought all my different series of Labubus becus i mad on them , They Authentic boxed everything you would wish for . A fantastic reliable honest company . Thank you to Creps uk You made me... Ver mais

Avaliado com 4 de um total de 5 estrelas

2 weeks later …a birthday missed…Order not arrived no answer at all from emails, WhatsApp and phone calls…I’d avoid, don’t waste your time. Update:…I’ll now give 4 stars from the original 1 …order s... Ver mais

Detalhes da empresa

  1. Loja de roupa urbana

Escrito pela empresa

Exclusive footwear, clothing and luxury accessories connoisseur. Worldwide shipping.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

412 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 16% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(412)

30 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

CrepsUK- fast service

I’ve been ordering from CrepsUK for about a year now and I am always pleased with how fast my orders come and happy with the customer services as they have such nice workers. So excited to keep ordering more of the latest shoes!

3 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Sooo happy with my order! Not the first time i’ve ordered but I’m always left pleased. Arrived on time and all was authentic. Wanted to change the size after placing the order and was able to get through to customer service easily with no hassle. Will definitely be ordering from CrepesUK again.

2 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

customer service

had an issues at first but once i got in contact it was dealt with within 2 hours 🤝🏾 really polite customer service too

4 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend!

Ordered my Jordans and I absolutely love them! 100% authentic as had them verified just in case. Fabulous condition/ quality and I would highly recommend!

11 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Spot on every time!

Second time ordering from crepsuk and second time I receive shoes within a day of ordering, also much cheaper than other websites (gamekick had my shoes up for 40£ more!!!)

4 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I placed a order for a pair of Jordan…

I placed a order for a pair of Jordan 4’s. The delivery was very quick and efficient. The shoes were handled with great care and everything was delivered with a 10/10 service through out. I would have to mention that the checkout procedure on the website was so also so simple.

2 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never received my order.

Never received my order. Communication is bad. Received refund this morning without explanation. First time trying this website after checking the review but left disappointed.
Update. Your warehouse team never contact me in the first place. No communications after order is placed. How long until the money back in my account? Cos i need to re order from other shop

5 de setembro de 2022
logotipo da CrepsUK

Resposta da CrepsUK

Hi,

First and foremost we would like to apologise for the inconvenience caused. We sometimes do have inventory issues/ website glitches and we can understand your frustration. You were contacted during the timeframe specified at checkout explaining the issue as soon as it was made apparent to us by our warehouse team. We are not trying to brush the matter under the carpet but we hope you accept our sincerest apologies and that this doesn’t prevent you from ordering in the future.

Kind regards
CrepsUK customer service team.

Avaliado com 5 de um total de 5 estrelas

great customer service - quick issue refund

Accidentally placed an Order and company got back to me via Whatsapp within 24-48 hours and got my refund issue email minutes later, and payment was recieved the very next day!! (which is quicker than alot of other larger companys)
Great Customer service 5*****

10 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Grandaughters birthday present

Fast & efficient easy to use website. Found what I wanted straight away ordering process very simple. Came withing the time frame given packaged well. Nice looking shoe. Safe to say thegrandaughter loved them.

6 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

I have nothing but praise for CrepsUK

I have nothing but praise for CrepsUK!
I spoke with Adam regarding my order who dealt with my enquiry within a matter of minutes! He immediately sent me a photo via WhatsApp of the item, phoned me back straight away and shipped immediately, item arrived by lunchtime the next day and saved my teenagers birthday! Literally.
The set is perfect and my son and myself could not be happier! Adam, you honestly could not have done more for us!! 5***** A+++! Absolutely second to none!! Thankyou so much, from all of us here, can’t wait to buy from you guys again.

16 de julho de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Bought as a birthday present so under a…

Bought as a birthday present so under a time scale. No 1 contacted me to say there’s a problem. I had to contact you for you to tell me you don’t have them in stock. Now too late to get from anywhere else. As you can imagine the wife is ecstatic. Thanks for the let down
👍🏾

14 de julho de 2022
logotipo da CrepsUK

Resposta da CrepsUK

Hi,

First and foremost we would like to apologise for the inconvenience caused. We sometimes do have inventory issues/ website glitches and we can understand your frustration. You were contacted on the third working day after placing your order to explain the situation and as you were on a tight schedule you would not have benefited from our sourcing system. Which has a 7 working day delivery window. In addition to this our team reached out to you on the third working day after placing your order which was well within the delivery window specified at checkout. We are not trying to brush the matter under the carpet but we hope you accept our sincerest apologies and that this doesn’t prevent you from ordering in the future.

Kind regards
CrepsUK customer service team.

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