Great prices, quality, customer service, and everything else! There was a slight issue with my order, but the customer service was excellent and we resolved the issue immediately. Products are high qu... Ver mais
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Veja o que dizem as avaliações
Staff is very friendly and very savy, needed something specific and was directed to what I needed, it was perfect, I will continue to do business there as they are very profesional and knowledgeab... Ver mais
A empresa respondeu
Your staff are always pleasant and welcoming. I was directed to what I wanted and left to think and decide. Your products are of excellent quality.
A empresa respondeu
Order was placed on-line and within minutes of payment invoice arrived and order was ready for pick up later that morning. Service was amazing, fast and easy, accurate....the Crown team is very p... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A Canadian family-owned manufacturer of high-quality bakeware and cookware selling over 850 products across North America since 1981. Cake pans of all shapes and sizes, cookie and baking sheets, cups and tubes, cake rings, baking accessories, pizza pans and accessories, stock pots, and the list goes on!
Informações de contato
1880 Kipling Ave., Etobicoke, M9W 4J1, Toronto, Canadá
- +14162439333
- david@crowncookware.ca
- crowncookware.com
4,9
Excelente
366 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Crown Cookware
Thank you! We’re glad our customer service could be helpful!
Great store
Great store. Like that they now stock baking supplies especially now that McCalls is no longer in Etobicoke.
1 de agosto de 2025
Resposta da Crown Cookware
Thank you! We’re glad you’re enjoying our store and our expanded baking supplies.
The staff was super friendly and very…
The staff was super friendly and very helpful and the store was easy to navigate. I also found items that I was even looking for and the prices we're great
8 de agosto de 2025
Resposta da Crown Cookware
Thank you for your kind words! We’re happy to hear you had a positive experience with us. We appreciate your feedback
The sales associate was knowledable the…
The sales associate was knowledable the store is well organized and clean also good prices.
Thanks
5 de agosto de 2025
Resposta da Crown Cookware
Thank you for your kind words! We’re happy to hear you had a positive experience with us. We appreciate your feedback
Resposta da Crown Cookware
Thank you! We’re glad you’re enjoying everything from Crown Cookware!
Excellent products, outstanding customer service
I have had excellent experience using Crown Cookware products in home baking, and believe that all serious home bakers would achieve excellent, consistent, evenly-baked results using their products.
In fact, I am so impressed, instead of purchasing products from my former bakeware brand, USA PANS, I have decided to make all my bakeware purchases from Crown Cookware exclusively.
This decision is based on three factors:
1) exposure to several different standard and specialty bakeware products purchased both online and in their factory store;
2) very positive experiences with knowledgeable and personable customer service staff (face-to-face, telephone, and email);
3) developing respect for the excellent design, quality, durability and performance of the products, as demonstrated in my own kitchen, with reliable, repeatable baking results and easy cleanup.
I am very pleased to recommend Crown Cookware to other home bakers!
9 de julho de 2025
Resposta da Crown Cookware
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that our products and customer service have made such a positive impact on your baking. It’s wonderful to know that you’ve chosen Crown Cookware as your go-to brand, and we truly appreciate your recommendation to fellow home bakers. Happy baking!
Resposta da Crown Cookware
Thank you! We’re glad you had a great experience with our team
Every visit I made there are great…
Every visit I made there are great specials available and great customer service
3 de julho de 2025
Resposta da Crown Cookware
Thank you for the fantastic review! We're thrilled you were happy with our customer service and selection. We look forward to serving you again!
Resposta da Crown Cookware
Thank you for your kind words! We're glad you’re happy with the service and the quality of our product.
Just using my pot for the first time…
Just using my pot for the first time tonight!
7 de julho de 2025
Resposta da Crown Cookware
Thank you for choosing our cookware! We hope you love using your new pot—happy cooking!
Resposta da Crown Cookware
Thank you! We're so glad you loved the products.
Resposta da Crown Cookware
Thank you! We're glad you enjoyed the service and found great deals. Hope to see you again soon!
The process was quick and efficient…
The process was quick and efficient from start to finish.
27 de junho de 2025
Resposta da Crown Cookware
Thanks for the great feedback! We’re happy to hear the process was smooth for you.
Best pizza pans ever!!!
Great service. Convenient location to buy. Excellent pizza pans at an amazing prices!
26 de junho de 2025
Resposta da Crown Cookware
Thank you so much! We’re thrilled you love our pizza pans and appreciate the kind words about our service and location. Happy pizza making! 🍕
Resposta da Crown Cookware
We’re truly sorry to hear that you had a negative experience. We understand how frustrating that can be, and we appreciate you bringing it to our attention.
As per our store policy, in-store purchases are final sale and not eligible for refund or exchange. However, since your order was placed online for in-store pickup, we made an exception and processed a refund for you. Unfortunately, your visit was on a Saturday when management was not present, and for security and verification purposes, refunds must be authorized by management or e-commerce staff.
We kindly recommend that in the future, if a refund is needed for an online order, please call ahead to ensure that the appropriate team member is available to assist you promptly.
While we were unable to process your refund on the spot, we did issue the full refund first thing Monday morning. We hope this shows our commitment to resolving the issue fairly, even if there was a short delay.
Thank you again for your feedback. We are always looking for ways to improve and ensure a better experience for all our customers.
I have family hand me downs of crown
I have family hand me downs of crown . They have worked well .
3 de junho de 2025
Resposta da Crown Cookware
That’s wonderful to hear! We’re proud our Crown cookware lasts through generations. Thanks for being part of our family tradition!
Resposta da Crown Cookware
Thank you for your support! We're glad you enjoyed the quick delivery and our Canadian-made products.
It make my day easier when I come to…
It make my day easier when I come to your showroom and the items organized so easy to find and the employees are well informed of their products.
26 de maio de 2025
Resposta da Crown Cookware
Thank you for the kind words! We're so glad to hear our organized showroom and knowledgeable team help make your day easier. We look forward to seeing you again soon!
when ask for help I found the items i…
when ask for help I found the items i needed.
10 de maio de 2025
Resposta da Crown Cookware
Thank you for your review! We're happy to hear our team was able to help you find what you needed. Looking forward to your next visit!
Really great quality cake pans and more!
Always friendly and helpful here! I pretty much buy all of my cake pans from Crown Cookware. They’re the best quality and my cake layers always come out perfectly! The selection for pots, pans, kitchenware and more is great here as well :)
30 de abril de 2025
Resposta da Crown Cookware
Thank you so much for your wonderful review! We're honored to be your go-to for cake pans and thrilled to hear they help you bake perfect layers every time. We appreciate your continued support and can’t wait to welcome you back! 🍰
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