Crown Gas & Power Avaliações 

232
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Natalie Cross was extremely helpful, friendly, and efficient throughout. She responded promptly to any queries and made the whole process smooth and straightforward. I really appreciated her support.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Natalie Cross was very helpful and professional,I could not have asked for a better service ,she is an asset to your company. Kulvinder Sahota

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I work closely with Lucy B and Lorenzo at Crown and can honestly say their customer service is top class. They are always happy to help and will happily point me in the right direction even when it'... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’d like to say a "BIG thank you to Lucy Bird" for all your support and help over the past year. As with many businesses, having invoices come through on time, especially around month-end, is so i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Energia
  2. também em
  3. Companhia de Gás
  4. Fornecedor de Energia Verde

Escrito pela empresa

Crown Gas & Power is an award-winning business energy supplier to the commercial sector. We have been supplying energy to businesses since 2001 and are renowned for our competitive prices and our first-class customer service.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

232 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(232)

72 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Lucy was really helpful and nothing was…

Lucy was really helpful and nothing was too much trouble.

5 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Crown Gas & Power

We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority.

Avaliado com 5 de um total de 5 estrelas

Mohammed Sajid is an asset

Mohammed Sajid is an asset.

He was able to help me process a COT with ease and helped resolve other issues beyond the initial call.

Happy with the service provided.

23 de janeiro de 2026
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Avaliado com 5 de um total de 5 estrelas

Lucy

Lucky is very patient and helpful.
Thank you for the great experience

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Crown Gas & Power

Resposta da Crown Gas & Power

We are so glad you had a positive experience with us. Your support is invaluable to us.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Mohammed Sajid was extremely helpful in resolving a recent query we had both over the phone and via email.
It was a pleasure dealing with him and restored my faith that good customer service does still exist.

5 de janeiro de 2026
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

Avaliado com 5 de um total de 5 estrelas

Prompt Service!

We had an issue with three out of five invoices being Estimated reads in spite of having Smart Meters.
However Lucy & her team speedily rectified these issues with Credit Notes and revised Invoices, so we're back on track!
Many thanks.

24 de dezembro de 2025
Avaliação não solicitada
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Resposta da Crown Gas & Power

We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority.

Avaliado com 5 de um total de 5 estrelas

Natalie Knight

I do not know if Crown Gas & Power are the cheapest, but I do know they are the most helpful & easiest company to deal with - nothing is ever an issue & even if I am speaking to the wrong department they assist until satisfied. Which makes them priceless!

17 de dezembro de 2025
Avaliação não solicitada
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Resposta da Crown Gas & Power

We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority.

Avaliado com 5 de um total de 5 estrelas

Dealt with Simon Black

Dealt with Simon Black, very professional and curtious. Explained everything I needed to know.
Thanks

15 de dezembro de 2025
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Avaliado com 5 de um total de 5 estrelas

Customer Service at its best.

We have recently become a customer of Crown Gas and Power. I have spoken to Denise twice since then, and she has dealt, both times, with my queries in a professional, yet kind way. Understanding of our needs, thorough, kind, all describe the way Denise has sorted out our queries. 11/10 A Great Job. Thank you again

15 de dezembro de 2025
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for taking the time to leave a review. We’re delighted to hear you enjoyed your experience with us, it really means a lot to our team.

Avaliado com 5 de um total de 5 estrelas

Always answer the phone wthout a queue…

Always answer the phone wthout a queue and fast response to problems.

2 de dezembro de 2025
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Avaliado com 5 de um total de 5 estrelas

The customer service I have received…

The customer service I have received from Lucy Bird has been excellent. Lucy is a pleasure to deal with on the phone. She listens to my problems and is very helpful with good follow up.

Lucy is an asset to your company.

2 de dezembro de 2025
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for the 5-star rating! We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our customers.

Avaliado com 1 de um total de 5 estrelas

I moved into a property with our…

I moved into a property with our company Blue Giraffe Dartford Ltd. They claim I am out of contract. I asked for a price, it was excessive for the market. I have switched they have sent me a very excessive bill for a day rate of £1.50 a dayfor the time I was there. I have paid it because I dont want them to block the swap or pass it to bailiffs but what a rip off.

1 de dezembro de 2025
Avaliação não solicitada
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Resposta da Crown Gas & Power

Good afternoon,

Thank you for taking the time to share your feedback.

I’m sorry to hear that you’ve had a negative experience during your time with Crown Gas and Power. We always aim to provide clear and fair service, and we’d appreciate the opportunity to look into this further for you.

If you would like our Complaints Team to review your meter and the charges applied, please email complaints@crowngasandpower.co.uk with your Site Reference and/or Meter Point Reference Number (MPRN), and a member of the team will contact you directly to assist.

Thank you again for bringing this to our attention.

Avaliado com 5 de um total de 5 estrelas

Lucy is fantastic

I just wanted to say that Lucy Bird from credit control has been an exemplary representative of Crown. She has been very attentive to our account and has gone the extra mile to assist on more than one occasion!

28 de novembro de 2025
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for sharing this review with us! We are thrilled to hear that you had a great experience with our team.

Avaliado com 5 de um total de 5 estrelas

Great Service from Melanie

Great Service from Melanie, very courteous and friendly, asset to Crown Gas and Power... Crown Gas and Power is also a Lovely supplier with professional staff all around

27 de novembro de 2025
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

Avaliado com 5 de um total de 5 estrelas

Arran has been a fantastic AM to work…

Arran has been a fantastic AM to work with really goes above and beyond to deliver a top service

20 de novembro de 2025
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.

Avaliado com 5 de um total de 5 estrelas

Elizabeth Kyme from credit control…

Elizabeth Kyme from credit control processed the refund process efficiently and was very helpful keeping me updated throughout the process, after days of trying to get hold of another staff member.

18 de novembro de 2025
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for taking the time to leave us a review!

Avaliado com 5 de um total de 5 estrelas

Lucy solved our payment issues within…

Lucy solved our payment issues within 20 minutes of our initial contact . Was very apologetic for the oversight on there part. Nice lady to deal with , very helpful

18 de novembro de 2025
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.

Avaliado com 5 de um total de 5 estrelas

This is the 2nd review I am doing for…

This is the 2nd review I am doing for Lucy Bird , she has helped me out several times over the last few weeks with some issues that I had and has been extremely helpful and professional she is an asset to your company , Cheers Lucy, Karen, Smartsunbeds

14 de novembro de 2025
Avaliação não solicitada
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Resposta da Crown Gas & Power

We truly appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority.

Avaliado com 5 de um total de 5 estrelas

Liz Kyme

Liz Kyme was so helpful and nothing I asked was a problem for her and she solved any issues I had instead of passing me to someone else.

11 de novembro de 2025
Avaliação não solicitada
logotipo da Crown Gas & Power

Resposta da Crown Gas & Power

We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority.

Avaliado com 5 de um total de 5 estrelas

I had a query on a recent invoice from…

I had a query on a recent invoice from Crown, but it was quickly answered by Denise.

7 de novembro de 2025
Avaliação não solicitada
logotipo da Crown Gas & Power

Resposta da Crown Gas & Power

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!

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