Betul, Kate, Ashley, in fact no matter who you speak to the sales and customer Service is outstanding. This is our first fly drive and cruise holiday and we had 2k questions we needed answers fo... Ver mais
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Lisa is an excellent personal Cruise consultant. She is knowledgable, pleasant and helpful. Listens to your needs and queries and ensures she addresses them all . She makes the booking process enjoyab... Ver mais
We needed to make alterations to our holiday itinerary, including a change of hotel in one of the destinations. Fortunately Betul, our wonderful cruise specialist, made the process extremely easy and... Ver mais
A empresa respondeu
I found that part of my itinerary for our upcoming holiday did not fit in with a special trip we had arranged. I contacted Kate and she has now managed to change our arrangements to fit in perfectly w... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Cruzeiros Marítimos
- também em
- Agência de Viagens
- Agência de viagens de cruzeiros
- Agregador de viagens
- Empresa de Cruzeiros Marítimos
- Terminal de Cruzeiros
Sobre Cruise2.com
Escrito pela empresa
Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014
Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.
We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.
Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.
Popular Cruise Holidays We Offer
🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
❄ Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
⏱ Last-minute cruises and short cruise breaks
Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.
Why Book Your Cruise With Cruise2.com?
✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises
As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.
Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.
Customer Reviews
Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.
⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.
📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com
Best Cruise Deals at best Prices and Great Service
Escrito pela empresa
- We are committed to our customers
Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."
Expertise you can trust
The "Trust-First" Approach
Expertly Guided. UK-Based. 5-Star Service.
We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step.
The Professional Approach
Premium UK Support & Sales Expertise
Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client.
The Short & Sharp (Best for Mobile)
UK-Based Excellence
Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.
Informações de contato
Suite 248 Rye House, 161 High Street Ruislip , HA4 8JY, Middlesex , Reino Unido
- 0203 884 2555
- wecare@cruise2.com
- cruise2.com
The Cruise2 Concierge Collection
4,9
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Request for hotel vouchers
Called Cruise2 to request hotel vouchers for an upcoming trip. Emma dealt with the request quickly and efficiently.
29 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear JSS,
Greetings from Cruise2!
We sincerely appreciate your valued 5⭐ feedback ✦✺. It’s wonderful to know our team handled your request with such promptness and efficiency, ensuring your hotel arrangements were delivered smoothly and without delay 🏨✉️.
Warm Regards,
Team Cruise2
Imran was fantastic and easy to deal…
Imran was fantastic and easy to deal with and he went above and beyond to sort my cruise requirements to suit me and make things easy for me. He also kept contact and never made false promises or claims but always delivered amazing customer service. Definitely booking all my future cruises with him 👌
29 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Nutan,
Greetings from Cruise2!
We are truly honoured by your remarkable 5⭐ feedback ✧✹. It’s immensely rewarding to know our team delivered.
Warm Regards,
Team Cruise2
extremely helpful agent
Paul was extremely helpful, going the extra mile to get our cruise just right.
26 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear William,
Greetings from Cruise2!
We are truly appreciative of your superb 5⭐ feedback ✧✹. It’s a pleasure to know our team went the extra mile with such care and dedication, ensuring every detail of your cruise was perfectly aligned to your expectations ⚓🌍.
Warm Regards,
Team Cruise2
Very satisfied
My query regarding my cruise was dealt with very professionally by Emma. She listened to my issue and promised to look into it. I was delighted when it was resolved within the hour. Great service and I would definitely recommend booking with Cruise 2.
21 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear MT,
Greetings from Cruise2!
We are truly honoured by your exceptional 5⭐ review ✧✺. It’s immensely gratifying to know our team handled your query with such professionalism and care, resolving matters swiftly while ensuring you felt heard and supported throughout the process ⛵🌍.
Warm Regards,
Team Cruise2
Kate was very helpful and speedy with…
Kate was very helpful and speedy with my enquiry and give me the documents I required immediately. Very impressed
21 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Jane,
Greetings from Cruise2!
We are truly appreciative of your impressive 5⭐ review ✧⟡. It’s delightful to know our team responded with such promptness and efficiency, ensuring your documents were delivered without delay and your experience remained smooth and reassuring ✈️📄.
Warm Regards,
Team Cruise2
Great all round customer service.
From the initial booking with Claudio to the final documents query with Kate, the service has been fantastic. From answers to our queries, to the speed in which we have had responses went above and beyond for customer service. Massive thank you to all concerned with our upcoming holiday.
20 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Stephanie,
Greetings from Cruise2!
Your exceptional 5⭐ review is sincerely appreciated ✦✧. It’s a genuine pleasure to know our team delivered such a cohesive and elevated experience—from your initial booking through to your final documentation—ensuring every interaction was swift, attentive, and effortlessly reassuring as you prepare for your upcoming journey ⛵🌐.
Warm Regards,
Team Cruise2
Excellent service.
Paul was totally committed to finding us a suitable cabin. Not an easy task with a last minute booking. He was pleasant to work with and never gave the impression that we took a long time getting everything right.
9 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Stanley,
Greetings from Cruise2!
We truly appreciate your valued feedback ✧⟡. It’s wonderful to hear our team showed such dedication and patience in securing the right cabin for your last-minute booking, ensuring the experience remained smooth, considered, and entirely at your pace ⛵✨.
Warm Regards,
Team Cruise2
Phoning Was So Easy
Ashley was very helpful answering all our questions about our imminent cruise and more. Thank you
20 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Mr. Gilders,
Greetings from Cruise2!
We are truly appreciative of your kind 5⭐ feedback ✧✦. It’s a pleasure to know our team made your call effortless and provided clear, attentive guidance for your upcoming cruise, ensuring everything feels perfectly in place ahead of your journey ⛵🌍.
Warm Regards,
Team Cruise2
I needed to ask about my husbands needs…
I needed to ask about my husbands needs for his difficulty in walking and Lana wad very efficient in sorting matters for me thankyou Lana.
10 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Maureen,
Greetings from Cruise2!
We are truly grateful for your thoughtful 5⭐ review ✧✦. It’s heartening to know our team provided such attentive and efficient support in addressing your husband’s needs, ensuring your journey is both comfortable and well-prepared 🚢🌍.
Warm Regards,
Team Cruise2
Thank you Ashley for helping us sort…
Thank you Ashley for helping us sort out the problems with booking out flight seats. Glad you got it sorted for us.
15 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Dee,
Greetings from Cruise2!
We are truly grateful for your gracious 5⭐ review ✧✦. It’s wonderful to know our team was able to resolve your flight seating query swiftly and smoothly, ensuring your travel plans continue with ease and reassurance ✈️🌍.
Warm Regards,
Team Cruise2
Just booked with Imran
Just booked with Imran, who was very accommodating and helpful with our many request and requirements. Would highly recommend Imran. We would definitely book again, great competitive pricing and excellent itineraries.
6 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Julie,
Greetings from Cruise2!
We are truly honoured by your exceptional 5✧✦ review . It brings us immense pleasure to know our team curated your journey with such care and finesse, delivering a beautifully tailored itinerary paired with outstanding value and seamless planning ⛵🌍.
Warm Regards,
Team Cruise2
Paul dealt with our booking to Niagara…
Paul dealt with our booking to Niagara Falls New York Boston and 7 day cruise. He was brilliant. Professional polite knowledgable and helpful.Thank you Paul . Ray Scales
13 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Raymond,
Greetings from Cruise2!
Thank you ever so much for your splendid 5⭐ review! We’re delighted our team could provide such professional, knowledgeable, and attentive service in crafting your Niagara, New York, Boston and cruise adventure ✨🛳️.
Warm Regards,
Team Cruise2
used Cruise2 before and will do so again.
Great service on chat solved the issue quickly and professionally (Lana )
Have used Cruise2 before and will do so again
11 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Alan,
Greetings from Cruise!
Thank you for your exquisite feedback! We’re delighted to hear that our team provided such attentive guidance and crafted a journey perfectly suited to your preferences. It’s truly wonderful to know your booking experience with Cruise2 was seamless and fulfilling — we can’t wait to assist you again on your next elegant voyage!
Regards,
Team Cruise2
Sam was courteous & very helpful
10 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Stewart,
Greetings from Cruise2!
Thank you for your kind words and 5⭐ review! We’re delighted our team provided such courteous and attentive support throughout your experience. It’s always our pleasure to assist and ensure everything is handled with care and professionalism ✨🛳️.
Regards,
Team Cruise2
With thanks
On behalf of my wife and I it was a real pleasure dealing with Paul when booking our cruise to Japan in May next year.
Paul was more than helpful taking time and getting it right as this is a special occasion for us as it is my 80th birthday and our 60 years married so once again thanks Paul for making the booking process so easy and we both are looking forward to the trip.🥰
Kind regards
Gerry and Elizabeth Birt
8 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear William,
Greetings from Cruise2!
We are truly honoured to be part of such an extraordinary and meaningful celebration — your 80th birthday and remarkable 60 years of marriage — and delighted to know your journey to Japan has been arranged with such care and attention 🎂💎
Your kind words mean a great deal to us, and we wish you a truly unforgettable and joyous adventure filled with cherished memories ✨🗾
Warm Regards,
Team Cruise2
Ashley listened to my needs and…
Ashley listened to my needs and consequently resolved the issues. She was polite professional and courteous. Thank you Ashley.
9 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Aswin,
Greetings from Cruise2!
We are truly delighted to hear that your needs were understood and addressed with such professionalism, courtesy, and attentive care, resulting in a smooth and reassuring resolution 🎧🤍
Your kind appreciation is sincerely valued, and we look forward to assisting you again with the same level of excellence ✨🧾
Warm Regards,
Team Cruise2
Booking experience
Paul was patient with addressing all my questions and helped me be very happy to confirm the booking
9 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Margaret,
Greetings from Cruise2!
We are truly delighted to hear that your booking experience was guided with such patience and clarity, allowing you to proceed with complete confidence and satisfaction 🧭😊
Your kind words are sincerely appreciated, and we look forward to assisting you again on many more wonderful journeys ahead ✨🚢
Warm Regards,
Team Cruise2
Oceania cruise to Italy booked with Cruise 2.com
We have got a cruise booked with cruise 2.com. From the beginning when I booked Claudio was very helpful and explained everything. I have just booked assisted boarding through the company that Sam arranged it for us. I would definitely recommend this travel agent as they are very knowledgeable and professional.
7 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Margaret,
Greetings from Cruise2!
We are truly delighted to hear that your Oceania cruise to Italy has been arranged with such clarity, care, and professionalism, ensuring every detail — including your assisted boarding — was handled seamlessly ⚓🇮🇹
Your kind recommendation means a great deal to us, and we look forward to supporting you on many more exceptional journeys ahead ✨🧭
Warm Regards,
Team Cruise2
Very helpful and got things sorted out…
Very helpful and got things sorted out for me x ASHLEY AND ULINA WERE VERY HELD
7 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Hazel,
Greetings from Cruise2!
We are truly delighted to hear that your request was handled with such care and efficiency, ensuring everything was resolved smoothly and to your satisfaction 🛠️💫
Your kind feedback is sincerely appreciated, and we look forward to assisting you again with the same attentive and seamless service ✨📞
Warm Regards,
Team Cruise2
Happy to let you travel uninsured
Booked through Cruise2. Flight was technically “operating” but the route put me at risk of being uninsured due to FCDO advice. Agent refused to provide a safe alternative without passing extra costs to me. Felt like I was being forced to travel against my own insurance, completely unacceptable.
7 de abril de 2026
Avaliação não solicitada
Resposta da Cruise2.com
Dear Michael,
Warm Greetings from Cruise2 !
Thank you for taking the time to share your feedback. We are genuinely sorry to learn that your experience left you feeling this way, and we appreciate the opportunity to clarify the situation.
We are pleased to confirm that your flight matter has now been fully resolved. However, for transparency, we would like to inform you that the original flights were neither cancelled nor subject to any schedule change, as confirmed by the airline supplier, and remained fully operational throughout.
We completely understand your concerns regarding FCDO guidance and its potential impact on your travel insurance. That said, such advisories—and how they are interpreted by individual insurance providers—are outside the control of both Cruise2 and the airline. As a result, any alternative flight arrangements requested outside of the original booking conditions were subject to fare differences and supplier policies, which is why additional costs were applicable.
At no point was there any intention to place you in a difficult position, and we are sorry if this was how the situation felt. Our team’s priority is always to provide support within the framework set by our suppliers while ensuring customers are fully informed of the options available.
We regret that your experience did not meet expectations on this occasion, and we do value your feedback as it helps us continue to improve our service. Should you wish to discuss this further, we would be more than happy to assist.
Regards,
Team Cruise2
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