Assistant in the Kilmarnock shop was very helpful. She was only covering but was very helpful
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Arrived promptly, as described, quality tiles.
A empresa respondeu
Great company ,Simon was extremely helpful showing my wife and me the various tiles for our next project ,the bathroom .Will continue to use CTD thanks again
A empresa respondeu
The guy behind the counter couldnt do enough for us.Very pleasant took my tiles out to my car loaded my car.Delighted with him very nicein Jewsons Kilmarnock.
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Informações de contato
Queen's Drive, KA1 3XF, Kilmarnock, Reino Unido
- 01563 558 826
3,5
Bom
8 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Assistant in the Kilmarnock shop was…
Assistant in the Kilmarnock shop was very helpful. She was only covering but was very helpful
30 de maio de 2024
Resposta da CTD Tiles - Kilmarnock
Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.
Misleading delivery times
The item I ordered was due to be delivered to store within 4 days. I contacted CTD after a week, and was told it would be looked into and the store would be in touch. I then emailed again after another week, and got a call that it was in store the following day. I ordered this item from CTD because of the .4 day delivery time, as I had time off work booked to do the job it was intended for.
18 de março de 2024
Resposta da CTD Tiles - Kilmarnock
Hi Stephen,
Thank you for taking the time to review your experience at CTD. We are sorry that on this occasion we were unable to help you as quickly as we would have liked. I do appreciate that this may have been a frustrating experience. We will take on board your comments and work to improve our process. Thanks CTD Tiles.
Completely ignored by staff.
Arrived at the Kilmarnock store to purchase a box of tiles I had chosen online. Waited 20 mins without acknowledgement. Only one girl was on the shop floor and did serve 2 customers in front of me, but a simple "I'll be with you in 2 mins" would have went a long way. Left without being even looked at, so I will be buying my tiles elsewhere.
12 de fevereiro de 2024
Avaliação não solicitada
Resposta da CTD Tiles - Kilmarnock
Hi Nicola, Thank you for taking the time to provide feedback. The Kilmarnock branch take customer service very seriously and they will be hugely disappointed that this service fell below your expectations. We do appreciate you bringing this to our attention and we hope you will give the branch a chance to support you in the future. Thank you, CTD tiles.
Resposta da CTD Tiles - Kilmarnock
Good Afternoon- thank you for your 5 ⭐ of our online services 💻
It is great to hear the team were able to provide an excellent customer service during your visit to the Kilmarnock showroom; I will pass your comments onto the branch and the Web Team! Thanks Nikki 😃
Resposta da CTD Tiles - Kilmarnock
Good Morning William - thank you for your top review of our online services 🌟
We're so happy the team at Kilmarnock were on hand to make the transaction as smooth as possible for you!
We look forward to seeing you again soon for any future projects we can help with! Thanks Nikki 😁
Great company ,Simon was extremely…
Great company ,Simon was extremely helpful showing my wife and me the various tiles for our next project ,the bathroom .Will continue to use CTD thanks again
13 de agosto de 2022
Avaliação não solicitada
Resposta da CTD Tiles - Kilmarnock
Hi David, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Kilmarnock are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, they will be pleased to hear your comments! Thank you Keeley. 😊
Excellent customer service thanks
8 de agosto de 2021
Resposta da CTD Tiles - Kilmarnock
Hi Paul, Thank you for the excellent review! Its great to hear that both the Web team and the staff at the Kilmarnock Branch were so happy to help you and provide an excellent customer experience. I have passed your comments on to the teams.
Thanks Gaynor 😀
The guy behind the counter couldnt do…
The guy behind the counter couldnt do enough for us.Very pleasant took my tiles out to my car loaded my car.Delighted with him very nicein Jewsons Kilmarnock.
3 de abril de 2021
Resposta da CTD Tiles - Kilmarnock
Hi Eileen, it's great to hear of the excellent service you received in our Kilmarnock store, we hope to see you again! Thanks, Jamie
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.