CTT Group Avaliações 

214
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

As a long time estate adviser with Countrywide since 2002, I have seen the company grow from a team of about 6 people, to the company it is now, I had to speak to Zak in accounts today, very helpful w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have worked alongside and as a member of the CTT Group for a number of years. The technology, support (where needed) and their software and platform ( current and being developed) allow me th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our experience with CTT has been first class. Everyone we have spoken with / emailed has been 100% professional and supportive - its refreshing to have this support. At this stage I would happily re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sadly my mum passed away and I struggled with probate. CTT group were recommended to me. Paris Hollinsworth handled our case, with care, clear communication and efficiency we were really pleased wi... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

Multi-disciplinary support for the UK's professional advisor community.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

214 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(214)

70 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Highly recommend

Always happy to help with your enquiries. Very knowledgeable staff who are professional, approachable, and quick to provide clear advice. Excellent customer service throughout — highly recommended.

1 de maio de 2026
Avaliação não solicitada
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Resposta da CTT Group

Hi Tara, thank you so much for your kind words! We are glad you always have a great experience with us.

Avaliado com 5 de um total de 5 estrelas

Making a Difficult Discussion both Relevant and Acceptable

Attending a Will writing and Estate Planning Course is not going to be most people's first choice of things to do when the Sun is shining.

Planning for no longer being here is generally a subject to be avoided, which is why so many don't have anything appropriate in place to mitigate against the problems arising from the inevitable.

So, top marks to CTT for providing a solution that not only addresses the legal needs but trains Estate Planners to make it a relevant and acceptable discussion to be had with their clients.

The course was presented by a very knowledgeable team, with a varied range of presentation skills, which has given me the confidence to provide the best solutions for my clients, family, friends.

After four days it was great to round out the training sessions with a lively and engaging presentation by Gilly and Mysti on how to partner effectively with CTT and get the best from the support they offer. Well done Gilly & Mysti.

15 de maio de 2026
Avaliação não solicitada
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Resposta da CTT Group

We are truly grateful for your positive feedback! Knowing our efforts made a difference for you makes everything worthwhile. Thank you for your trust and support.

Avaliado com 5 de um total de 5 estrelas

You're in good hands!

Very easy company to deal with! Always quick to respond to any requests or queries.

I deal directly with Bhavesh who couldnt be more helpful with rectifying queries and I am sure rectifying issues (which i have had none).

Wouldnt recommend anyone else to keep my families trust in order other than CTT Group.

15 de maio de 2026
Avaliação não solicitada
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Resposta da CTT Group

Thank you for your positive review. We are delighted that our service met your expectations. Your feedback was shared with the team, and they were thrilled. Thank you!

Avaliado com 5 de um total de 5 estrelas

5/5 for a reason

Polite, communicative, couldn’t ask for more.

6 de maio de 2026
Avaliação não solicitada
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Resposta da CTT Group

Thank you so much for your kind words! We are glad you had a great experience with us.

Avaliado com 4 de um total de 5 estrelas

Trusts

The content of the course and understanding of how important the choosing of a Trustee is was very insightful, would recommend any one jumping on one of these courses - the logging in to the course was another matter 🤦‍♂️

27 de abril de 2026
Avaliação não solicitada
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Resposta da CTT Group

Hi Alex, sorry to hear there were issues logging on - you are welcome to detail the issues to clientcare@ctt-group.co.uk so we can forward it to the relevant department to investigate. Otherwise, we are glad you found the course useful.

Avaliado com 5 de um total de 5 estrelas

CPD with Countrywide

I have undertaken several training courses and webinars with the team at Countrywide, most recently on the life cycle of a trust. Those delivering the material consistently demonstrate a deep subject knowledge and a friendly approachable style that encourages participants to pose questions in the chat facility. These they answer and follow up on either during the course in a timely manner or through patiently giving you the time afterwards. I would recommend the courses at Countrywide.

27 de abril de 2026
Avaliação não solicitada
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Resposta da CTT Group

Hi Caragh, we are glad the sessions have been informative and those hosting the session were able to provide you with answers to any queries!

Avaliado com 5 de um total de 5 estrelas

1-2-1 Training

We have worked with Countrywide for a number of years and requested 1-2-1 training on a couple of products. The training delivered by Spencer was specifically aimed at our company and to the level of detail that we required. Very informative.

21 de abril de 2026
Avaliação não solicitada
logotipo da CTT Group

Resposta da CTT Group

Thank you for your positive review. We are delighted that our service met your expectations! Thank you for your trust and support.

Avaliado com 5 de um total de 5 estrelas

This week I experienced support above…

This week I experienced support above and beyond the call of duty from the Accounts Team at CTT Group. I needed some important assistance from them fairly urgently and Zakaria bent over backwards to help me and everything I need is in place. Partnering with CTT Group helps me to run my estate planning consultancy safe in the knowledge that the team have my back when I need them.

15 de abril de 2026
Avaliação não solicitada
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Resposta da CTT Group

Thank you for your positive review. We are glad you had a great experience with us. Your feedback has been shared with the team!

Avaliado com 5 de um total de 5 estrelas

Neena in Estate Planning provided me…

Neena in Estate Planning provided me with a prpmpt and very helpful response.

27 de março de 2026
Avaliação não solicitada
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Resposta da CTT Group

Hello Tom, thank you for your kind words! We are pleased you have had a good experience, we have passed on your thoughts.

Avaliado com 5 de um total de 5 estrelas

Useful reminders

Useful reminders, the slides were good and hopefully you will send copies

20 de março de 2026
Avaliação não solicitada
logotipo da CTT Group

Resposta da CTT Group

Hello Andy, thank you for leaving us a positive review. We are really glad to hear that you found our content useful! For copies of the slides, please contact our Partnerships Team at partnershipteam@ctt-group.co.uk and they will be happy to assist you.

Avaliado com 4 de um total de 5 estrelas

CTT LIVE

A lively, friendly welcome. Nice informal day. Good location. Nice hotel (just, randomly not enough toilets beside a meeting room).

Content-wise, I would have liked some insight into software, drafting, common issues.etc.

I was expecting some 'news', product development, other improvements etc. These events typically used for 'big reveals'.

Need to see improvement on how info is gathered then input, what I'm doing is clunky and repetitive/inefficient atm (Conor to ring and arrange Zoom training)

I would like to see someone like Spencer over in Belfast. We tend to get overlooked but are only an hour away. Meeting my boss and maybe presenting to our introducers could help boost our business greatly. It would also answer concerns CRN have about professional trustees and trust management in general.

20 de março de 2026
Avaliação não solicitada
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Resposta da CTT Group

Hi Peter, we are pleased CTT Live was useful. Thank you for your feedback, this has been passed onto those who attended the event on Countrywide's behalf to take on board and review any improvements that could be made for future events.

Avaliado com 5 de um total de 5 estrelas

Brilliant day

Brilliant day!
I enjoyed all the information delivered and learnt lots of important things I need to consider when preparing wills for clients.

20 de março de 2026
Avaliação não solicitada
logotipo da CTT Group

Resposta da CTT Group

Hello Elisha, thank you for your positive review. We strive to hold events that are useful and informative, we are pleased to know this is the case.

Avaliado com 5 de um total de 5 estrelas

Live event

Useful to re-enforce existing learning and to highlight impending legislation changes.

20 de março de 2026
Avaliação não solicitada
logotipo da CTT Group

Resposta da CTT Group

Thank you for your kind words Mr McNeely, we are pleased you found CTT live informative and useful.

Avaliado com 5 de um total de 5 estrelas

Great event

Great event, super informative, with lots of help and support to help us offer a complete service to our clients.
Super team of people to work alongside!

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da CTT Group

Resposta da CTT Group

Thank you for your positive review! We are pleased that our service met your expectations - we aim to keep delivering quality every time.

Avaliado com 5 de um total de 5 estrelas

We needed to explore investment options…

We needed to explore investment options within a Trust and were allocated an IFA to provide advice that allowed us to make the right choice.
All of the additional support was provided by Catalina Placinta who was very patient and answered all of our questions.
An excellent service.

3 de março de 2026
Avaliação não solicitada
logotipo da CTT Group

Resposta da CTT Group

Thank you for your positive review. We are delighted that our service met your expectations. Your feedback was shared with the team, and they were thrilled. Thank you!

Avaliado com 4 de um total de 5 estrelas

Private Client Opportunities Day

Very interesting presentations about superior planning opportunities for my clients which is definitely worth a follow-up with the team.
As a CTT member I hope the PowerPoint slides will be shared as there was a lot of detail to digest.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da CTT Group

Resposta da CTT Group

Thank you for your positive review. We are pleased that our service met your expectations - we aim to keep delivering quality every time. Your request for the presentation slides has been raised with the Partnerships Team who will contact you in due course to provide a copy!

Avaliado com 5 de um total de 5 estrelas

A very informative event

A very informative event. The delivery and knowledge from the CTT was second to none.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da CTT Group

Resposta da CTT Group

Thank you so much for the great feedback, Jason! We are delighted to hear that you found the event insightful.

Avaliado com 5 de um total de 5 estrelas

Countrywide T&T - Absolutely Fantastic…

Countrywide T&T are absolutely fantastic! I have used many companies in the estate planning space over the last decade and Countrywide are by far the most professional, efficient and comprehensive I have used I would highly recommend them to anyone in financial services. In particular Hayley has been amazing along with many others who work for the company in different departments I have dealt with, I could not recommend them enough to anyone reading this, go for it

2 de março de 2026
Avaliação não solicitada
logotipo da CTT Group

Resposta da CTT Group

Thank you for taking the time to leave us a review, Terry! We are delighted to hear that you have had a positive experience with us. We will be sure to pass on your kind words with the team.

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