Cuddlr Avaliações 

1.408
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered on pre order & they arrived in the timescale given. Oh wow they are fabulous, perfect length in the short leg length & so snuggly & warm. Perfect for cold winter dog walks on the windy Yorkshi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service and a great product. I enjoy cold water swimming but struggle to warm up afterwards, my new design cuddlr shield weatherproof trousers have completely changed my experienc... Ver mais

Avaliado com 3 de um total de 5 estrelas

I feel as though the lining of the pants were misrepresented. Upon opening my package I noticed right off that the lining looked much thinner that the pictures online. I am hoping they are as warm as... Ver mais

Avaliado com 5 de um total de 5 estrelas

Moving from Florida to Tennessee cold weather to take care of my horses,I ordered two pairs of these soft, comfortable and water proof pants that also hay didn’t stick to! I also ordered the gloves a... Ver mais

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 62% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,7

Todas as avaliações

(1.408)

888 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Lovely quality

Very happy with both the trousers and the socks! The weather has decided to turn tropical again (September) so not had a chance to try out, but they are both very comfy and lovely quality!

1 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

CUDDLR - SCAM AVOID

I placed an order with CUDDLR on 15.09.26 i spent over £100 and i am still waiting for the delivery. I have contacted them several times by email and keep getting fobbed off with replies statingmy order is in transit. I have used there live chat on line, which is false it is generated answers and again keeps fobbing me off with replies stating my order is in transit. It looks to be coming from a chinese courier AVOID AVOID. i have requested a refund, they are ignoring me. PLEASE AVOID I THINK IT IS A SCAM

15 de setembro de 2026
Avaliação não solicitada
logotipo da Cuddlr

Resposta da Cuddlr

Hi Jeanette,

Apologies, I can see our team have replied to your initial two tickets. First one being September 23rd at 6:08 pm by Keri and then yesterday, 30th of October Kim replied to you with tracking information. For clarity you purchased a size which was on pre-order, that item then came into stock and we've shipped it from our international warehouse.

We issue two emails to you:
1. Instantly when you order
2. After 24 hours if you've not opened the original one
It mentions something similar to the below.

Just to confirm - your order was placed as a pre-order, which means it's still in production rather than sitting in our warehouse ready to ship. We do flag this clearly at several points:

1) The "Add to Cart" button itself changes to "Pre-order" on the product page
2) A pop-up appears at that point confirming it's a pre-order
3) You'd have received a confirmation email as soon as you completed your purchase, explaining the same
4) If that email wasn't opened, a reminder follows 24 hours later

Totally understand these can get buried in a busy inbox (or spam!) - it happens!

Here's where things stand now:

> Your order is confirmed and secured - no action needed from you
> We're aiming to get all pre-orders shipped by the end of September
> You'll get a separate shipping confirmation email with tracking the moment it's on its way

We appreciate your patience and we'll have your legs warm in no time.

If you'd like to double-check anything about your order, or if plans have changed and you'd like to discuss options, just reply here and we'll sort it for you.

As Kim has stated I can see your order is in transit. It should be with you shortly. Thank you for your patience.

If you wish to return the item when it arrives, then please do so. Else, when it arrives, we would appreciate you updating this Trustpilot review because it is not a scam and we've communicated to you at all stages of the process.

Thanks,

Mike - Founder

Avaliado com 5 de um total de 5 estrelas

easy to order

easy to order, quick delivery. were a bday present for my daughter who runs in any weather in chicago. she said they are perfect

30 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Present

I brought these for my daughter in law due to its amazing qualities. She hasn't tried them out yet as they are a birthday present. She did however look at the Cuddlr site so I knew she liked them . I cannot wait for her to use them st the yard and finally have warm legs without chill blanes. Process was very easy to order.

18 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful!

Despite coming from China, the pants arrived quickly and I knew where they were each step of the way. Better yet, they are large enough for width and, as advertised, will fit a short inseam. They are cuddly, warm, and comfortable and will make great pants for winter sports.

30 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So good😃

I had a query regarding an item in my basket - I messaged Cuddlr and they replied and sorted my query really quickly.
Excellent products, friendly customer service and an easy to navigate website - highly recommend.

29 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

OMG 🤩 my new Cuddlr trousers are…

OMG 🤩 my new Cuddlr trousers are absolutely gorgeous, the fit is true to size and they are so comfortable. These are a game changer and I will no longer be cold when I’m out in my Wheelchair, I’ve tried so many different things to keep me warm but these are absolutely a game changer and a must for wheelchair users that want to be out and about all year round. Thank you for such a quick turnaround and I will be sharing what these are and where they can get them 🙏🏻 thank you for these trousers, honestly they will make such a difference

30 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cuddle’s customer service is top notch

Cuddle’s customer service is top notch, and I’m picky. I was struggling with the ordering process (in stock/pre-order) and I sent an email. I promptly got an excellent, personal response that answered my concerns and got my order done correctly. I can’t wait to try out these pants. If they’re as good as their representatives, I’ll be thrilled!!!

29 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered a pair of Cuddlr's great trousers

I ordered a pair of Cuddlr's great trousers but my Paypal linked to the wrong address- Mike and Ali sorted it all out for me really quickly and it really feels like you are ordering from a company that cares about their customers as well as providing wonderful products-Thank you

29 de setembro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Arrived promptly

Arrived promptly. Look great quality. Not tried out yet . Waiting on second pair to arrive. Also have ordered some gloves and got the deal to receive socks
Can’t wait to try it out when the weather gets cooler

25 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent fast delivery

Excellent fast delivery. Ordered the trousers for after our outdoor swims and received free socks which arrived a few days later which was ok. Havnt had them on yet but they feel lovely and cosy

29 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The products are really well made and…

The products are really well made and the fabric feels so soft
The sizes are a bit big but I often order bigger so I can put layers under against the Scottish weather
It took a long time on my order and the delivery coming but good things come to those who wait ✋️

29 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is my second order with Cuddlr for…

This is my second order with Cuddlr for their water proof trousers. The customer service have been very helpful and prompt to answer questions. It is very easy to order various ways to pay and quick delivery. The trousers are very well made. Exactly what I was looking for. I will certainly order from this Company again in the future.

29 de setembro de 2026
Avaliação não solicitada

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