cuenca.comAvaliações 

The card never work out of Mexico. Luisa from WhatsApp (Cuenca assistant bot) always say the same your account look perfect. They blocked my card! Then send me a survey thousand time when I reply the survey! Be careful

BEWARE OF CRIMINALS
Bank Goes Rouge
I OPEN an account about a year ago, never really used the account I wanted the account to park savings. After a year they suddenly canceled my VISA CARD ( ONLY access ) to my account . When I logged into my application I realized the switched from VISA To Mastercard . I asked why I was never notified of this?
They said it's not a problem we can send you a new card . I said ok fine .
Then suddenly the agent informed me I had to record a video of my self and should follow the video sample provided .... I said WHAT ?
HE SAID WE NEED IT TO GIVE YOU ACCESS TO YOUR MONEY.
I WATCH the sample video of a woman saying how happy she was to bank at CUENCA BANK. IT was like a infomercial video. Absolutely crazy.
I went back to the chat and told them I can provide all information required to prove my identity and satisfy and security check BUT IM 60 yrs old handicap disfigured and I don't do video infomercials . I refuse to do that , it was never required to open my account or give you my money !!!
I said I won't be blackmailed into doing infomercial for your bank.
They then informed me I could kiss my money GOODBYE OTHERWISE.
I don't know why they want your voice and video , but I have seen what can be done with today's technology and a 20 sec sample video. No thanks.
This is highly suspicious and very suspect . It seems they have found a new way to fleece people who refuse to make them videos. It seems they feel they are untouchable and can sleal your money thru blackmail.
I have seen a video of Obama confusing to crimes as a sample of new video technology. They can produce YOU CONFESSING TO ANYTHING. ITS absolutely amazing and terrifyingly real. I don't understand the purpose of this Rouge Bank collecting this type of information but it's very suspicious and warrants concern. What's even more troubling to me is they are unchecked and untouchable. They can just KEEP YOUR MONEY