Culture Amp Avaliações 2

I hate this platform for one simple reason, it loves to delete your work. Picture this, you spend an hour writing a glorious review for a co-worker. You're finally happy with it and you hit submit! Does it submit though? No. Culture-Amp decides that the submit button should instead refresh the page (some un-alerted timeout feature), and all your work is lost.

It's my fault for letting this be the third time it's happened to me. I remember now why the last time I used the application, I chose do the work in an external platform, and at the end copy it in.

Avoid this service, save yourself the headache.

The software platform is good, but the product support is very bad - they have a live chat feature with their product support, which is very slow to come back on. When we decided to buy the product for a client, we didn't realise they would take hours to respond. In my two most recent experiences (on 19/04/23 and 20/04/23), it took them 1.5 hours to answer a simple question and then 7 hours just to ask if I would still like my questions answered.
I have heard of mixed experiences but in today's marketplace, there must be better organisations than Culture Amp.
As a result, I will be advising my clients not to renew with them and will steer clear from them in the future. I also think the product is not for people with learning difficulties, such as dyslexia, since most of their guides are in writing. I am a dyslexic and therefore need to chat live to make sense of the platform. I was clear about this with some coaches but the lack of support remains.