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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The Curaid face massager device is well packaged, simple and clean. The design of the device is very ergonomic and anti-slip and easy to clean, charging is fast via a standard USB A cable. When used... Ver mais

Avaliado com 2 de um total de 5 estrelas

They promise you gifts you never receive!! Then say they are out of stock yet are still selling them on the website--- I have to use PayPal to sort out the "error". The creams are not of outstanding q... Ver mais

Avaliado com 4 de um total de 5 estrelas

The first product I ordered didn’t arrive and they didn’t respond to my inquries. I left a negative review and they responded immediately. I feel the company is serious.. but honestly who sends a mech... Ver mais

Avaliado com 2 de um total de 5 estrelas

The websites home page says it gets 4.5 'Excellent' stars on Trustpilot. It doesn't - it gets 3.1. You can always tell it is suspicious when they use the Trustpilot graphic and not the official embed... Ver mais

Detalhes da empresa

  1. Loja de Cosméticos

Escrito pela empresa

Curaid ⬣ Skincare for men with oily skin. Targeting excess oil, acne, and shine for a clear, matte complexion. Made in France


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

102 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 24% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Update…

Hoi ik heb gisteren het pakket ontvangen . Had er ook het serum bij besteld . Deze zat er niet bij. Tot op heden geen reactie op mijn e-mail gekregen .

Update , ik heb na deze post snel antwoord gekregen en vandaag het serum alsnog ontvangen. Dus heel fijn .

25 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve been using it

I’ve been using it with their serum and I love the combo. My skin feels bouncier and I’ve had fewer breakouts too.

31 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It’s a small device

It’s a small device, but wow – it makes a difference. I look more rested and my skin has a nice glow now. Also super easy to clean, which I appreciate.

30 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Beware of fraudulent advertising

I actually cannot say much about the CurafacePro itself, as I have never tried it. I ordered it and when looking at the product website again, I decided to read the reviews they so proudly feature. It would have been cleverer to do so before ordering, sure. Anyway, it turned out that this product, quite in contrast to the claims on the product website has not won any of the prizes mentioned there and at least one of them doesn’t even exist, the company just made it up. The product has also never been mentioned in the press. I decided that I will not support such fraudulent behaviour and not even try the product and cancelled my order. I give this product one star because the money was quickly returned to my account.

12 de julho de 2025
Avaliação não solicitada
logotipo da Curaid

Resposta da Curaid

Hi Dörthe Nickel,

We’re sorry to read your review and would like to clarify for anyone viewing this.

The awards and recognitions we reference on our website are based on legitimate industry acknowledgements and are not fabricated. We take any concerns about the accuracy of our claims seriously, and our marketing materials go through internal checks to ensure compliance with regulations.

In your case, you requested a cancellation before your order shipped, and your payment was promptly refunded in full. While we respect your decision not to try the product, we stand by the quality of our Curaface Pro and the authenticity of our brand.

We welcome open communication, so if you have any further questions about our awards, press mentions, or product quality, our support team is happy to provide clarification at any time.

– The Curaid Team

Avaliado com 1 de um total de 5 estrelas

I haven’t received the product

I haven’t received the product, the order was done the 5th of July and 2 weeks after, I haven’t received it yet.
I sent an email to your support email and no answer has been received yet.
Can you please confirm when I’m going to receive the package?
If not I’ll request the money back.
Looking forward to any answer from your side

5 de julho de 2025
logotipo da Curaid

Resposta da Curaid

Hi,

Thank you for your feedback, and we’re sorry for the delay.

Please note that when you placed your order, the shipping delay was clearly stated on our website — the Curaface PRO™ was sold out, and the next batch is shipping from July 23rd.

Your order is secured and will ship as planned. If you’d prefer a refund instead of waiting, just let us know.

We appreciate your patience and understanding.

Best regards,
The Curaid Team

Avaliado com 3 de um total de 5 estrelas

No manual so no clue how to use it

So a lot of 5 star reviews from people from the US with only 1 review on their name?
And all in the same week? I think I trust the lower star reviews as they are real.

Why is there no manual with this product?? Should I use it daily? Twice a day? For a minute? For 5???

21 de julho de 2025
Avaliação não solicitada
logotipo da Curaid

Resposta da Curaid

Hi Iris,

Thank you for your feedback — and we totally understand your frustration about the lack of a printed manual.

While the Curaface PRO™ doesn’t come with a physical guide, we do offer a full video tutorial and step-by-step usage instructions on our website. You’ll find them on the product page under “How to Use.”

Here’s a quick breakdown to help you get started:

📆 Usage Frequency:
• Use once or twice per day, morning or evening
• Aim for 5–6 times per week
• Use the cleansing brush feature just 2–3 times per week

📋 Order of Application:
1. Cleanse your skin
2. Apply your serum
3. Use the Curaface PRO on red light (heat mode) to massage the serum in
4. (Optional) Switch to blue light (cool mode) to calm and refresh the skin

✨ Tips:
• Always glide gently — no need to press hard
• Focus more time on forehead or crow’s feet if you’d like
• Use upward motions to help support the skin’s firmness

We’re always here if you need support or more guidance — and we appreciate you giving the device a fair chance. Let us know if we can help further.

Warm regards,
The Curaid Team

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