I was able to unsubscribe from Curls Lab with no judgement thanks to the help from Amy. This may sound trivial but I have encountered many problems trying to do this before ( not because I want to but... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ça ma pris un certain temps comprendre comment il fonctionnait mais une fois que tu comprends; donne un look super beau et naturel.
Great product, very much in competition with other pricier brands. The delivery took only a week, which was a pleasant surprise compared to other orders online that we're still waiting on. Would recom... Ver mais
Worst customer service ever. I sent them email to cancel my VIP membership & they confirmed the cancelation process is done. Still they are deducting money every month. Whenever you email them, they w... Ver mais
Received the product in great time
Received the product in great time, l love the 5 in 1, l have fine wispy hair & it adds bounce without frizz to my hair 😊
Its amazing snd and refer my friends to…
Its amazing snd and refer my friends to buy it
Absolute garbage product
Absolute garbage product - and lying about their 60 day money back guarantee. Do not waste your money.
Great product
Once I got 5 in 1 and I used it I was…
Once I got 5 in 1 and I used it I was quite 😃 happy. It did take 10 days to get it from start to finish. Products does not disappoint ‼️
I don't post reviews often
I don't post reviews often. However, I am so upset by the customer service or lack of. Be aware, they will charge you a $8.95 membership fee every month. I have been trying to cancel my membership for over a month (the button on their website doesn't work) and just got charged again. The product is okay but not worth the hassle of having to deal with this company. It's a scam. Look at your credit card receipts.
Love this tool!
Love this! Lots of great tools and works well. For the price, you can’t beat it.
I had a great experience with Amy
I had a great experience with Amy. She was very helpful in assisting me with changing my delivery address, and her response was incredibly quick. I was also confused about the tracking details, but she took the time to clarify everything and provided me with the information I needed. Overall, I’m very satisfied with her support and really appreciate her efficiency and professionalism.
Great communication and very helpful
I realized I never gave an email for my order, and wanted to know if my order was in fact confirmed and on its way. I reached out to the company’s email and was surprised at how fast they responded. They notified me that they reached out to the logistics company who confirmed my package was going to be here any day. Amy was especially helpful and I’m very impressed with their fast communication and mitigation efforts.
The customs service is very very good…
The customs service is very very good . The product usufel and easy ,light weight. And perfect price . I recomended alot
A+++ Superbe!
Customer service awesome and very…
Customer service was awesome and very prompt with the info I exactly needed! Reached thru email and was able to speak with Amy. Love how u responded thoroughly.
So happy with my purchase
So happy with my purchase! I can curl my hair in less than 5 minutes! I use it everyday and once you get the hang of it, it’s amazing! My daughter has the Dyson and this works just as good!
Had a small issue with my order so I…
Had a small issue with my order so I sent an email. I received a very quick response and Amy and Justin were very helpful and the issue was resolved with absolutely no hassle.
I’m giving this a 5star for customer…
I’m giving this a 5star for customer service. Amy was amazing to deal with. I had to reach out because I forgot to grab the travel case with the 5 in 1 hair tool. I would have had to pay another $20.00 for shipping. She was able to grab my order, and add the travel case without charging me the extra shipping. Customer service to me is the number one reason I always go back to a place to shop. Thanks again, Amy for going above and Beyond
I’m very pleased with the support I…
I’m very pleased with the support I received from Amy on the Curls Lab customer care team. She responded to my email promptly and took action right away. I had forgotten to double-check the colors in my order, and as I realized it, I reached out - Amy handled it immediately. I’m looking forward to receiving the colors my daughters wanted. Thanks Amy and your team.
Good customer service
My whole experience started off to a rocky start with me not knowing if my order was actually placed and not getting a response for a 2 days.. however i did get feedback from Amy and it was a smooth process after, she was helpful, informative, patient and understanding! It made me feel more confident in the brand and i received my product the next day! So the only reason its the 4 stars it was the initial unfortunate experience however Amy made a huge difference and i truly appreciate her help with the quick resolution.
Was disappointed with the shipping…
Was disappointed with the shipping process as I was told shipping within 24 hrs. It took 2 weeks. Also promises free vip membership but charged me $8.96. Asked for refund and was denied.
Customer service through Amy was…
Customer service through Amy was excellent. Question answered immediately
Needed to make a change to my…
Needed to make a change to my membership and Amy was great! Thank you :)
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