Ok Product for £10 but receiving end product was a very long wait. Ordered on the 24th July and didn’t receive until 18th September: When I placed my order it stated the turnaround was 2 w... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
It’s been 11 weeks, havnt received my order when I agreed to a 4 week turnaround. Messing around advertising new stuff on Instagram when she has lots of customers waiting for extremely back dated orde... Ver mais
I ordered a beautiful name sign and rainbow from Curly Characters. I looked at other designs and specifically asked for a pastel rainbow pattern which I had seen someone else use - it was no issue at... Ver mais
What can I say they are amazing! After purchasing, at a later date I read reviews which weren’t excellent and became skeptical. I waited around 6weeks and they arrived exactly how I requested and if... Ver mais
Detalhes da empresa
Escrito pela empresa
Knitted handmade signs.
Informações de contato
Exeter, Ex1, Devon , Reino Unido
- Info@curly-characters.com
- curly-characters.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I am now almost 2 years waiting for my…
I am now almost 2 years waiting for my order! My son is almost 3 and I ordered in Feb 2024. I left it the 10 weeks as stated at the time before messaging to find out about where my order was, messages, emails, instagram all go ignored. Not responded to at all. Clearly not an honest seller, she scams people out of their hard earned money. Please do not order. Very unlikely you will not receive anything.
AVOID AT ALL COSTS
AVOID AT ALL COSTS
Ordered in October even paid extra for “guaranteed Christmas delivery” generally RUDE! No response online, no response on instragram or emails. False advertisement and taken money yet no produce and no refund. Read and ignored all messages. Yet no money back. AVOID! Plenty of much better and polite people on Etsy which quicker turned around and actually respond! DISGUSTED as was a present and didn’t have the decency to respond so left without a present!! DO NOT ORDER
Well made and amazing quality item
Well made and amazing quality item, quick dispatch and delivery and packaged with so much care and attention. Finally got round to getting it up in our little girls nursery as we prepare for her arrival in the new year. Very happy and would recommend this business to anyone.
Thank you
Great product and choice of colours
Great product and choice of colours.
My end design was beautiful.
Took longer to dispatch than anticipated once I had the notification it had been sent. And no reply to my message chasing a tracking number. However it did arrive in good time for Christmas.
AVOID - takes your money
I ordered a name sign in February. I still haven’t received it. I have been trying to contact Chloe on Instagram, WhatsApp and email, she has not responded even though she has seen my messages.
I held out until now to leave a review as I hoped she would do the decent thing and refund me or send my order, but this obviously isn’t going to happen. I can see her posting offers constantly and highlighting her 10 week turn around. Every day asking for people to leave good reviews!
I have handed over my money and have nothing to show for it, AVOID. Really disappointed.
Lovely items, if you ever receive them
2nd time ordering- 1st time, order took a while as stated but this was no problem and I loved the finished result. Chloe contacted me to ask about changes etc which were actioned swiftly with no complications.
I ordered again 27th July for a Christmas gift knowing the time required. It has now been 20 weeks since ordering, and I have been trying to contact Chloe on various platforms- Instagram and WhatsApp, for a month which are going unanswered and yet she appears to be posting regularly for the business. No explanation, item or refund as of yet.
It's such a shame to have to post this but maybe it's the only way to get your attention at this point Chloe as we know you read your reviews as you complain about them enough. It takes 1 minute to reply to acknowledge peoples enquiries.
In short, beautiful items if you do ever receive them. Poor customer service, poor business management.
Perfect order
I made an order for my babies nursery. It arrived this week and is absolutely gorgeous. At the time of ordering the expected delivery time was made clear. 10 weeks and as I was in no rush that was fine by me.
Thank you so much!
Great items
I have received the items I ordered and they are beautiful! I am so pleased with the items. They took a long time to arrive so I have done 4 stars due to this but the products themselves are wonderful! Thank you!
Absolutely love love love our signs
Absolutely love love love our signs! I ordered 3 and all are stunning! Thanks so much will certainly be ordering again!
Lovely handmade sign
Lovely handmade sign
Ordered and completed with the estimated 10 week turn around. So happy with my sign for my little boy's door!
Fabulous end result thanks so much
Fabulous end result thanks so much! Communication was great too as slight change on original colour choice but given plenty of alternative options! When placing order it’s really clear how long the wait is and more than worth it when the end product arrived! Thank you! Xx
Great quality products
I have ordered on three seperate occasions in the last two years. Products have always been great quality and exactly what I ordered, and perfect additions for my daughter/son and nieces bedrooms. Yes the turnaround time is lengthy but this is stated before placing an order and paying, so it’s a choice you make. Yes the communication side of the business may fault but in my experience I place my order and wait within the time frame agreed upon.
Lovely item
This is the second order that I have made from Curly characters and it's just as lovely as the first. I ordered my daughters name with a star to match my eldests one that is on their bedroom wall. I can tell that its been carefully crafted with love.
Lovely personalised signs.
I ordered a name sign for my daughters room and it is so lovely, exactly what I wanted. It arrived in time for Christmas too! Really pleased with it, good quality and the price was very reasonable for a handmade item. Clear communication (confirmed my ordered, sent me tracking information).
Beautiful name loop
Beautiful name loop! Daughter will love it for her room! Thank you
I ordered two knitted name signs for my…
I ordered two knitted name signs for my children’s playroom and a knitted rainbow for my little girls nursery and the items I received were absolutely gorgeous, everyone comments on how lovely the name signs are. The communication from start to finish was great as I wanted the rainbow in 3 colours rather than 5. Thank you so much.
If I could give 0 stars I would
If I could give 0 stars I would.
Ordered in MARCH. It’s now DECEMBER! And she’s ignored every single message I’ve sent! Deletes my comments off her Facebook group and has turned off comments on her Instagram too… no wonder! Absolute SCAMMER!
A lovely item
A lovely item, that looks good in our playroom. It took around 3 months from purchase to receive the item but I was made aware there was a 10 week turn around, and the extra 2 weeks was due to the colour being out of stock, however, the seller messaged me to make me aware of this and offered a different colour if I wanted. It was well packaged and overall I’m happy with the product.
Purchased a lovely name and daisy for…
Purchased a lovely name and daisy for my niece! Colours chosen are spot on! Packaging was fantastic! Excellent present for someone or even for ur own house! Highly recommend!!! ⭐️⭐️⭐️⭐️⭐️
Thank you for my beautifully crafted…
Thank you for my beautifully crafted name sign. Worth the wait. Fits in perfectly with my little girls room. Perfect for a gift. Would buy again 💖
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








