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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

If I could give a zero I would. The amount of time to receive the order, a Christmas gift, was ridiculous. It took a month and arrived on Christmas Eve. Can’t mail it. It looks nothing like the item s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered the wooden plaque with me my husband & my maisie with her angel wings. I actually tried to cancel as somebody else had ordered us they said similar but was too late to cancel. So glad I didn... Ver mais

Avaliado com 5 de um total de 5 estrelas

I purchased one heart memorial plaque for my mom. Her sister loved it so much that we purchased four more with the exact same design! The company was quick, clear, knowledgeable, honest, and patient d... Ver mais

Avaliado com 5 de um total de 5 estrelas

This was a beautiful ornament! We purchased as a gift for our son who lost his beloved puggle this past year. We were all moved to tears as he opened it. It was thoughtfully and carefully made and the... Ver mais

Detalhes da empresa

  1. Loja de Souvenirs

Escrito pela empresa

We are creative company to help you create and make the unique gift. You can personalized the design and custom the gift with many choices like dog breeds, cat breeds, horses and hairstyles,...


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

206 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Pet Memorial.

I received my pet Memorial for my little Yorkie Bentley that passed. I would highly recommend Cus Gifts there products are of the highest quality.

11 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

To CusGifts, this company worked with me for several…

This company worked with me for several weeks to get my husbands t shirt just right. We have a rare breed of dog and over the course of several weeks they requested pics of the dogs, we had three, 2 deceased and 1 living, and made me a custom shirt with all three dogs that looked perfect. They’ said’ what i wanted them to say, they looked perfect, down to the ticking on one dog, and they just got everything right. They were fast to respond to me and fast to give me previews.
I love this company and give them 5 stars, I wish I could give them more.
My husband was so overcome with his shirt he wept tears of happiness when he opened it. He said on fb that it was the most thoughtful and wonderful gift he has ever gotten.
Thank you CusGifts.
My love to you and yours,
Kristen March

8 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Custom Personalized Pet Memorial Plaque

I bought this as a gift for my wife on her birthday. She absolutely loved it! In fact, it made her cry. We all miss our dear little cat so much it hurts, and with her and my wife being the only females in the house, they had a very special connection. Thank you SO much.

26 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Experience

Canvas was very nice and just like the picture. A staff member contacted me about changes I requested to the canvas. I requested several changes, top wording and different ranks, due to serving in two branches. Very easy to deal with, polite, and fast delivery. I will definitely suggest other veterans use this company.

21 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered, never received

I ordered a gift for a friend October 1, 2024 and she still hasn’t received it.
I followed up with a message to the company and have heard nothing.
There’s no tracking number for follow up.
But they charged my credit card immediately 😩
I’m really angry and my friend is disappointed.

1 de outubro de 2024
Avaliação não solicitada
logotipo da CusGifts

Resposta de CusGifts

Hi. We apologize, but we cannot locate your order using your name
Could you please provide us with the full name used to place the order and either the transaction ID or the receipt from the bank for us to check?

Thank you for your cooperation, and we look forward to assisting you further.

Avaliado com 5 de um total de 5 estrelas

Highly recommend

I ordered a American flag Air Force canvas print personalized with my niece in pilot gear and in bold letters, her last name.
An amazing job was done with the so-so quality picture I sent.
I was shocked, it's absolutely beautiful and I can't thank you enough.
In addition, it's going to make my niece feel very special.
Thank you again.

13 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam Company from China

This company is a scam. Ordered a custom made gift for a friend, and it never arrived. They have some scammy tracking service and when I tried to reach out to the customer service number, not only was it not their name but they don’t take calls. I sent an email and they replied with some ridiculous more scammy jargon about how the delivery company was American Piggycars and they are “happy to inform me it has been delivered”. It was never delivered and no assistance given. This is a company in China. Save your money.

5 de setembro de 2024
Avaliação não solicitada
logotipo da CusGifts

Resposta de CusGifts

Hi. I'm sorry but we do not agree with this review. First, we do not find any order under your information in our system. Second, we're based in the US and we are not a company in China as you said. Last but not least, if your parcel was delivered by Piggy Express, after the delivery, they will provide the delivery picture at the recipient's address for the proofs. Thank you!

Avaliado com 5 de um total de 5 estrelas

I love this shirt.

I customized my tee shirt with my 2 favorite dogs and I LOVE it. My order was handled properly and timely and they constantly kept me updated on when it would arrive. I definitely would order from them again.

8 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easily the best purchase I've ever…

Easily the best purchase I've ever made!! Having to put my baby of 12 years down was devastating. This was like she spoke directly to me. The photo was crisp n clear the structure is great!! Words look hand painted. Beautiful memorial to her, and I couldn't be happier.

13 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful

Was a gift for my Dad, for Father’s Day. He love his tumbler and used him everyday.

31 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid company non-BBB accredited.

Avoid company non-BBB accredited.
CusGifts "support" e-addy ignored 5 emails from me, & from the recipient I ordered a personalized gift for (order #CG103394), nor povides an online phone number. Instead, their form email threatens to destroy product undelivered.

18 de julho de 2024
Avaliação não solicitada
logotipo da CusGifts

Resposta de CusGifts

Hi Customer. We're sorry but we do not agree with your review. First, we have replied your email and sent you all information about your order. Second, the reason why the parcel was not delivered is you gave us the wrong shipping address (2 street numbers you sent us were absolutely different). Last but not least. we have offered you 2 solutions following our policies if the item could not be delivered due to the wrong address provided by customers, but you did not reply to us.
This review is not fair for our store and for all the solutions we offered you.
Thank you!

Avaliado com 2 de um total de 5 estrelas

Disappointed

Disappointed, ordered a customized hot wheels for Father’s Day, paid express shipping but got it 3 days after Father’s Day. The back of the hot wheels card was blank, more effort could have gone into this for the price they charge. Will not be ordering again.

19 de junho de 2024
Avaliação não solicitada
logotipo da CusGifts

Resposta de CusGifts

Hi there. I'm sorry but our store does not sell any product called customized hot wheels.
Could you please help me check the store information again? Thank you!

Avaliado com 5 de um total de 5 estrelas

I have ordered multiple times from this…

I have ordered multiple times from this company. I have also bought several phone cases. They are so cute! I get so many compliments. The case is a soft plastic that is so durable. The sides and back of my phone are protected when I drop it, and because it is not a hard plastic, the impact seems to be softer. The design never fades. My cases look as good today as the day I got them. I am very pleased with all the items I have purchased from CusGifts. Pillow covers, ornaments, etc. Love all their Jeep style options. They are my go-to for personalized gifts.

13 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful item.

Customer service was wonderful when I had a question. Item ived in a timely manner and was just beautiful.

20 de abril de 2024
Avaliação não solicitada

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