Richard is great. Makes complicated health insurance easy to understand and recommends the right product for his clients. Our family has used Richard for 5 years now and we will continue to use him... Ver mais
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Veja o que dizem as avaliações
Cheryl has been better than outstanding at helping me navigate through plans that fit our small Company. Can't say enough good things about her level of customer service.
A empresa respondeu
Richard was very helpful in helping me find a Health Plan when we relocated to Dallas/FW. I was retired, but not eligible for Medicare at the time. His expertise of the Health insurance business an... Ver mais
A empresa respondeu
Cheryl Samberg is the absolute best. She is thorough, patient and an absolute pleasure to work with. She makes the entire health insurance process pleasant and easy, and leaves you confident that ev... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Affordable Texas Health Insurance Broker offering the best Private and Major Medical Health Insurance plans in Dallas, Austin, and Houston. Click here for free health insurance quotes in Texas!
Informações de contato
4601 Old Shepard Place Suite #104, 75093, Plano, Estados Unidos
- 4693614032
- rmonello@customhealthplans.com
- customhealthplans.com
4,5
Excelente
36 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
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Fast and Easy.
Just obtained coverage. Was easy to navigate the site.
6 de maio de 2019
Avaliação não solicitada
Resposta da Custom Health Plans, Inc
Carolyn,
We are happy that you find it easy to navigate our website and you find it easy to shop, compare and find the best Health options.
Richard Modello Excellent Rating
Dear Trust Pilot, I am writing to provide you feedback regarding the excellent service that I have received from Rich Modello who is a health care specialist in the Dallas Area. He was very informative and knowledgeable and provided great assistance. I recommend him to everyone and all. R Spiller Houston Texas
2 de maio de 2019
Avaliação não solicitada
Resposta da Custom Health Plans, Inc
Reg,
Thank you for the kind words. It is always a pleasure helping you navigate the maze of Health Insurance options.
I will recommend this to anyone low…
I will recommend this to anyone low cost for people who make only 20,000 a year
30 de abril de 2019
Avaliação não solicitada
Custom Health Plans steered me to…
Custom Health Plans steered me to Golden Rule Health insurance, which does not follow either federal guidelines for Affordable Health Insurance nor it's own rules concerning pre existing health conditions. Custom Health Plans agents may not be responsible directly for the insurance companies decisions but should understand that this is the nature of this insurance company and no longer recommend them or send customers to them. They have this responsibility.
In you reply you indicated that the plan did not adhere to the affordable health care standards regarding preexisting conditions. I acknowledge that. The plan did state that a five year exclusion period in which any preexisting conditions where active was the standard. This is Golden Rules standard as both written and explained by you. When our doctor sought base line test concerning a preexisting conditions, causing expense to Golden Rule, they cancelled the policy due to the expense, not due to our following their rules. This is an unethical act where they did not follow their own rules. You should think again about working with such a company.
30 de abril de 2019
Avaliação não solicitada
Resposta da Custom Health Plans, Inc
Hi Charles,
I am very sorry for your experience with Custom Health Plans it is always our Goal and mission to give all our trusted clients the best service ever. As you know when we spoke it was very clear that these plans were not ACA compliant with Obama Care. These plans are an alternative to Obama Care and are generally less then half the cost and include a Nationwide PPO through United Health Care, The Largest Health Insurance Company in the Country. You were looking for a more affordable option then the marketplace and a PPO. I explained very thoroughly that these plans had Pre -existing limitations. Had you told me or disclosed the pre -existing condition I would have never let you Submit the application. Also in the application you would have had to check ALL the medical questions NO to even submit the application. United will not allow the processing of the application unless you did answer NO. Had you answered YES to any of the questions your application would have immediately been declined. I am sorry that you now don't seem to recall but it was you who had to complete the application and sign it in order to submit. Regardless of the situation please accept my sincerest apology and please do not hesitate to call or contact us if we can help in any way.
Highly Recommend
Ric is a great guy and will be your best advocate. It’s not about him... it is about you and your needs! He is honest, intelligent and professional! THE BEST!!!
30 de abril de 2019
Avaliação não solicitada
Resposta da Custom Health Plans, Inc
Katie,
Your the best and one of my all time favorite clients and I am honored to also call you a friend as well.
You were always a joy to work with and I am glad I was able to help you in the past . Also you are one of the funniest people i know. If you ever need any help in the future it would my great pleasure to help.
Richard was very helpful in helping me…
Richard was very helpful in helping me find a Health Plan when we relocated to Dallas/FW. I was retired, but not eligible for Medicare at the time. His expertise of the Health insurance business and the insurance laws, was a huge asset to finding the right Health Plan.
Professional, Knowledgeable, Responsive and Friendly! Thanks Team!
30 de abril de 2019
Avaliação não solicitada
Resposta da Custom Health Plans, Inc
Brenda<
I am so glad you were happy with our service. it was a joy working with you and I was honored to help.
I appreciated Mr
I appreciated Mr. Monello’s prompt response and detailed advice.
30 de abril de 2019
Avaliação não solicitada
Resposta da Custom Health Plans, Inc
Eriko,
Thank you very much for the kind words. We try hard !
Trustworthy and transparent
Explained everything and answered all my questions.
30 de abril de 2019
Avaliação não solicitada
Resposta da Custom Health Plans, Inc
Kendall,
I am glad you are happy with our service and all your questions were answered. We strive and Inspire to always be better
Mr Monello is a pleasure doing business…
Mr Monello is a pleasure doing business with very knowledgeable and seems to care about my concerns . Would most definitely feel comfortable recommending his expertise on health products to family and friends.
29 de abril de 2019
Avaliação não solicitada
Resposta da Custom Health Plans, Inc
Dennis,
I appreciate the kind words, and it is also a pleasure serving our clients and certainly a honored that you
would recommend our service to your friends and family.
Highly recommend Custom Health
Mark was really great; he took the time to explain options that helped me make the right decision. I’d highly recommend Custom Health Plans, and have referred them to friends.
29 de abril de 2019
Avaliação não solicitada
Resposta da Custom Health Plans, Inc
Hi Bonnie,
Thank you for the kind words. I'm glad you were pleased with our service. It was my pleasure to assist you.
Richard provides great customer service!
29 de abril de 2019
Avaliação não solicitada
Resposta da Custom Health Plans, Inc
Ryan,
We are so Happy you are pleased with our customer Service. We try hard to be the best!
Resposta da Custom Health Plans, Inc
Jobi,
Thank you so much for the kind words!
Dishonest, unprofessional, and rude
Richard is dishonet and unprofessional. He attempted have me materially misrepresent facts to obtain individual coverage, and when I balked he told me I was wasting his time and hung up on me.
29 de abril de 2019
Avaliação não solicitada
Resposta da Custom Health Plans, Inc
Hi Judy,
I'm glad you were pleased with our services. It was a pleasure working with you.
Resposta da Custom Health Plans, Inc
Hi Yasaman,
I am very sorry you had this experience with me and Custom Health Plans. It is my Mission and Goal to provide the best service and expertise to help all our clients Navigate the Health Insurance landscape. I do Know that you cannot please everyone every time but we sure try. Unfortunately in your case we did not try hard enough. Please accept my sincerest apologies and if there is ever a time in the future you find yourself needing help, Please give us( me) another chance.
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