Perfect Bed for my Campervan. The process was easy, I sent over a rough sketch in my initial email. I later received a phone call, where they explained the different price options and thickness'.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The customer service team were great talking me through the measurement specifications..which helped by the specialist drawing design of the different mattress shapes…when the mattress came it fitted... Ver mais
After years of trying to sleep on multiple cushions pushed together in our caravan — and waking up with sore backs more often than not — we finally decided it was time for a proper made‑to‑measure m... Ver mais
Cool Blue double nearly 4yrs old now, still an outstanding kip. Just washed the zip cover after over 11K hours sleep (says the calculator). It seriously needed laundering, bloke sweat stains due hic... Ver mais
Detalhes da empresa
Escrito pela empresa
Manufacturer of bespoke mattresses cut to any shape or size
Informações de contato
1st Floor Offices, 76 Hollywood Lane, Wainscott, ME38AR, KENT, Reino Unido
- 01634 926123
- sales@customsizebeds.co.uk
- customsizebeds.co.uk
Avoid this company
Purchased a memory foam mattress from this company and within less than 6 months it has started to sag and cause a serious amount of discomfort and a poor night's sleep.
Contacted them several times and had a very poor response from their after sales.
Excuse after excuse how anyone can claim its acceptable for a mattress to dip 20 to 30cm in the middle is somewhat alarming.
Nearly £400 and they do not care.
Do yourself a favour and avoid this company...
Glad I paid via my credit card as I will be claiming my money back.
Nothing but a con.
12 de setembro de 2022
Avaliação não solicitada
Resposta da Custom Size Beds
Given how much time we’ve spent discussing this with you, we’re disappointed you’re left feeling this way.
When you first reported the alleged issue, we requested some further information so we can open a warranty claim.
Instead of sending us the required information, you replied saying you don’t care about the terms of the warranty and made various demands we send you a new mattress.
As explained several times, if you’re unwilling to provide your cooperation, we're unable to open a warranty claim. Should you change your mind, we remain available and at your assistance.
To respond to your allegations claiming we believe it’s acceptable for a mattress to dip 20 - 30cm, this is entirely untrue and there’s no evidence to support your claim. To be 100% clear, we DO NOT believe such a defect is acceptable and any defect of this nature would be covered by our warranty which is written in line with industry recognised standards.
Fantastic customer service and an…
Fantastic customer service and an amazing mattress, Fits perfectly into my caravan and is extremely comfortable 😊
11 de junho de 2022
Avaliação não solicitada
Want to send a huge thank you …
Want to send a huge thank you to Debra and all staff at customsizebeds … amazing woman who’s helped me tremendously these past few days …
Absolutely fantastic will be using in future and recommending to everyone who needs a bed ☺️☺️
21 de dezembro de 2021
Avaliação não solicitada
Thumbs up from me
I ordered a custom size mattress and I was very happy with the service, price and quality of the mattress. I would definitely recommend customsizebeds.co.uk
7 de agosto de 2021
Avaliação não solicitada
Buyer beware when it comes to memory foam mattresses
Bought 2 mattreses from Custom Sized Beds - one extra long Kingsize - the other standard Kingsize
I have learned the hard way that memory foam only mattreses are nothing like sprung mattresses - they are hard, have little give, and not very good at contouring to your body.
After 6 moinths of trying to "live" with the matresses we are replacing them - broken sleep, aching joints and sore bones dont make for a great feeling in the morning
Only remedy suggested by Custom Size Beds was to spend more money on a mattress topper that "might" help
4 de agosto de 2021
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.