Cutting Edge Knives Avaliações 362

Fantastic customer service after a delivery issue - highly recommend!

Great knives but more importantly, lovely people to buy from. Only word of warning is that the site can be addictive.

Another fabulous transaction, lovely knife, well packed and speedy delivery
Thankyou

I have bought two “beautiful” Japanese steel knives from Cutting Edge Knives. They are as much a piece of art work as a kitchen knife. The steel holds a blade for much longer than your average Europe knife, and the design in the blade is mesmerising. I also love the way that in the box the knife is placed in they include a couple of blue plasters for when you inevitable cut yourself!
The only slight problem is that as the knives are made by skilled Japanese artisans and therefore not mass produced, many of the knives shown on the website are out of stock. But I do like the way that you can be notified when items are back in stock. To sum up, I’d say that although pricey, if you want a beautifully crafted knife made to last buy a knife from one of the knife makers who sell their knives via Cutting Edge Knives website

Just ordered my second knife of yourselves, it's a prepairing knife , my other is Masutani Homono V10 Tsuchime Santoku it's wonderful but needed a smaller knife for ease of use can't wait, great service and a affordability quality knife that will last many years thanks John.

Superb British company which is a pleasure to deal with. I’ve bought some beautiful knives at very competitive prices and delivery has been first class.

I would thoroughly recommend them.

William Addison

As a novice shopper, I found the task of finding genuine, high-quality Damascus steel knives daunting. Major retailers do not stock them, and it's nearly impossible to vet the quality or pricing from other sellers.

Thankfully, I was recommended Cutting-Edge Knives, and they made the entire process easy. As a complete novice, I found the website's detailed information and accessibility crucial for quickly matching a knife to my recipient’s needs. The site also sells essential care items (like fitted bladeguards) right alongside the knives, making the shopping experience very convenient.

When I had queries regarding my order, James provided top-notch, professional customer service.

The actual knife looked fantastic and exceptionally well-made. It was a perfect birthday gift, and the recipient is overjoyed! I will definitely be shopping here again.

Had a great experience with Cutting Edge Knives - there is so much choice in the wider market, but with their extremeley helpful and informative website, I felt secure in what I was buying. The piece I ordered arrived in great time, very well packaged so no chance of damage, and what a beautiful knife at the end!

They were very helpful and kind to me over email with a query and issue I had - really lovely to experience such nice customer service - so highly recommend them as a shop!

Recently purchased a carbon steel knife as well as the care kit. Product is great quality and after the first few weeks of use I'm very impressed. I held off on ordering until the care kit came back into stock and I'm pleased I did as the products received at that price point is unmatched by anywhere else. The notification of the care kit's return to stock was super helpful and i cannot fault anthing about my experience.

Ordered 4 knives. Communication was good, delivery was fast.
The quality of the knives was superb and as Japanese knives go these weren't expensive either. The knives are so well balanced and are a joy to use. They look stunning too.

I recently purchased the Masakage Kiri Santoku through Cutting Edge Knives and couldn’t be happier with the experience. The knife itself is a beautifully crafted piece of Japanese steel—lightweight, razor-sharp, and perfectly balanced. It’s already become my go-to in the kitchen.

What really stood out, though, was the service. The team at Cutting Edge were quick to respond to my price match request and honoured it with no hassle at all. Communication throughout was clear, friendly, and professional. Delivery was fast and the knife arrived securely packaged, ready to use.

Cutting Edge clearly takes pride in curating quality knives from top manufacturers, and their customer service is equally sharp. Highly recommended for anyone looking to invest in top-tier kitchen tools with the confidence of excellent support behind it.

A fantastic experience from start to finish. The pre-sale advice I got from James was very helpful and once I decided on what I wanted, the order was shipped promptly and well packaged. The included plaster made me smile! The knife itself is a work or art and a big step up from anything I've had before. I wouldn't hesitate to order from them again!

Was looking for a new knife and found the one I wanted on their website.

Great service from James even prior to purchasing, he was prompt in answering my questions via email and was really helpful.

Knife arrived promptly and I love it, razor sharp and packaged nicely.

My wife ordered me a ceramic honing rod a few weeks later as a gift and that also arrived promptly

Can't recommend enough based on my first 2 experiences, will be back in future for a paring knife and accessories when required

Thanks!

Ordered a knife, order cancelled immediately due to price increase. Obviously drop shipping with no stock. No hint of apology in email, just that he wasn't going to sell anything at a loss. If done on a large scale he is basically getting free loans and putting people out of pocket until they are refunded.

My partner and I have been into cooking for a long time, and finally decided to spend on something quality together.

I went onto reddit and heard this was a good place to order, so followed up and went onto their website. My experience cooking has only been with Western and cheap knives, so quite daunting once deciding to go Japanese; lot's of variety options and names you wouldn't recognise!

Their website was fantastic. Super helpful and did a great job of handholding me through my choices when I really needed it.

After ordering, I realised I ordered to the wrong address, so promptly sent a message to them via instagram (and email). Got a response within a day on Sunday. For a small family business, they have all the reasons in the world to not have great service. They immediately changed my shipping address and I received my knife within 2 days.

The quality of the product is amazing. Best knife I've ever owned.

Was a pleasure shopping with them.

Speedy delivery, good value for money and product of a very high quality - ideal for what I was looking for. Nice to support/buy from small, family businesses.

Nothing felt right about the transaction I had with this store slightly over a month ago. In digging deeper there is no clear address for the store, no reliable customer service, the payment methods are very strange and even though it uses paypal, how it is structured feels dodgy. Needless to say, I received a partial order because they didn't have 70% of my order in stock (despite saying they did) and the things I did receive are in poor condition - needless to say, if I can get a hold of someone at Cutting Edge Knives I'll be returning my goods and will NOT be a repeat customer.

Ordered on Tuesday evening, received the knife Thursday morning. Amazing quality products, fantastic customer service. Highly recommended

Bestilte en Masamoto KS Gyuto 270 mm d. 29. december. Ankom hurtig og effektiv d. 2. januar. Det er hurtig og effektiv service.
Bestilte 2 Blade Guards til andre knive. Desværre havde de ikke i træ til den kniv jeg havde købt. Alligevel skriver de en personlig hilsen og vedlægger en simpel Guard til den nye kniv.
Kan kun være tilfreds.

En ulempe ved køb i UK, når man bor i Danmark er at der skal betales moms og told.

Horrible returns or repairs policy. Literally this had one cut and broke on a fraction of pressure. Cheap poor manufacturing. When I asked if they could help they told me to get it fixed on my own accord.

If this is supposed to be a quality retailer you’d expect them to swallow their pride and take the hit for a customers expectations/ experience. Do yourself a favour and don’t buy from this business who don’t value customer satisfaction. Cheap Japanese blade with brittle metal.

I wasn’t even asking for a full refund. I’d have even taken a replacemen. Yet they didn’t want anything to do with me.

On another note the actual blade and handle feels cheap AF. I’d have happily bought more from them as they looked really good at first. Turns out they are small minded business people with no care for customers needs. Clearly you make bad blades and can’t handle returns. Suck it up and take the hit if you’ve made a bad product.

I ask you, if I moved into a home and the bricks started falling apart after I shut the door, whose fault is it. The building company. Sort your life out cutting edge.